Every time I use Sterling, I'm always surprised how easy it is. I transfer money abroad and get holiday money delivered to my home address, and every time without a hitch. Their website is straight... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am a full-time wheelchair user, and just coming out of a lengthy period of being housebound. So going to an ATM wasn't possible for me. So, finding this service has been gamechanging.... See more
Company replied
I use Sterling FX quite often. They are always up there with a competitive rate (I purchase Euros mostly). The process is easy to navigate and the bank transfer seamlessly connects and remitted. The... See more
Company replied
My first time using Sterling. I was hugely impressed. I did a lot of research before choosing a company. Some companies offer decent exchange rates but these are negated by the delivery charge. Sterli... See more
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Company details
Written by the company
Sterling FX is a leading fintech helping businesses and individuals manage FX volatility through smarter international payments, hedging, currency insights, and in-store cash exchange, backed by trusted expertise since 1972
Contact info
105 Edgware Road, Marble Arch, W2 2HX, London, United Kingdom
- 0207 723 3000
- info@sterlingfx.co.uk
- sterlingfx.co.uk
4.7
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 2 weeks
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Happy with the service provided
25 August 2026
Unprompted review
Reply from Sterling FX
Dear Zouhair,
Thank you for your kind feedback.
We are delighted to hear that you were happy with the service provided. We truly appreciate you taking the time to share your experience with us.
We look forward to serving you again in the future.
Kind regards,
Sterling FX
Very good rates of exchange
Very good rates of exchange, Easy ordering process with quick and safe delivery.
12 August 2026
Unprompted review
Reply from Sterling FX
Dear Geoff,
Thank you very much for your kind feedback.
We are delighted to hear that you were pleased with our exchange rates and found the ordering process easy, as well as the delivery quick and secure.
We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
Sterling FX
My go-to place
Really easy process from beginning to end, combined with leading exchange rate and zero additional fees. Sterling is my go-to place for foreign currency.
22 August 2026
Unprompted review
Reply from Sterling FX
Dear Marc,
Thank you so much for your fantastic feedback and for choosing Sterling as your go to provider for foreign currency.
We are delighted to hear that you found the process easy from beginning to end and were pleased with our exchange rates and fee free service.
We truly appreciate your support and look forward to serving you again for your future currency needs.
Kind regards,
Sterling FX
Sterling fx
Being housebound and relying on other people to get cash for me was difficult as I am independent and want to keep my finances private
Finding sterling fx is a complete game changer for me and the straightforward easy online service was fantastic I am very grateful for this very useful service
21 August 2026
Unprompted review
Reply from Sterling FX
Dear Lesley,
Thank you so much for your kind words.
We are truly delighted to hear that our service has made such a positive difference for you.
It’s wonderful to know that our straightforward online ordering process has helped you access your money while maintaining your independence and privacy. Your feedback means a great deal to us, and we are grateful that you chose The Currency Club. We look forward to assisting you again whenever you need us.
Kind regards,
Sterling FX
simple clear and very quick and efficient service
ITIt is very clear and easy to use this service and I know exactly what i am getting and the money received by special delivery next day. Extremely Happy to recommend them .
Dr Satya Murthy
18 August 2026
Unprompted review
Reply from Sterling FX
Dear Sathya,
Thank you for your wonderful feedback!
We are delighted to hear that you found our service clear, easy to use and that you knew exactly what to expect throughout the process.
It’s great to know that your currency arrived safely via next day Special Delivery. We truly appreciate your recommendation and look forward to assisting you again in the future.
Kind regards,
Sterling FX
Great rates and quick delivery
Have now ordered US dollars several times from here,and always very good rates, very easy to order and super fast delivery. Brilliant service, my go to site now.
Definitely Recommend
18 August 2026
Unprompted review
Reply from Sterling FX
Dear Barry,
Thank you for your continued support!
We are delighted to hear that you have chosen us for your USD orders on multiple occasions and have consistently been pleased with our competitive rates, easy ordering process and fast delivery.
It means a great deal to know we have become your go to provider. We truly appreciate your recommendation and look forward to serving you again!
Kind regards,
Sterling FX
Used Sterling FX for the first time and…
Used Sterling FX for the first time and of course their rates beat the big banks etc but also a couple of on line rivals that we looked at
Fast service with a choice of notes....small large or mixed (for euros). Will use again.
14 August 2026
Unprompted review
Reply from Sterling FX
Dear Stephen,
Thank you for your wonderful feedback!
We are delighted to hear that your first experience with us was a positive one and that you were pleased with our competitive exchange rates and fast service.
It’s also great to know that you appreciated the option to choose your preferred euro denominations. We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Sterling FX
A great rate for our Euros travel…
A great rate for our Euros travel money, straightforward ordering and speedy secure delivery. Highly recommend.
17 August 2026
Unprompted review
Reply from Sterling FX
Dear Sandra,
Thank you for your fantastic feedback!
We are delighted to hear that you were pleased with the great rate for your euros and found the ordering process straightforward and hassle free.
We are also glad your currency arrived quickly and securely.
Thank you for your recommendation and for choosing The Currency Club!
Kind regards,
Sterling FX
Excellent service
Excellent service. Thank you. All notes were received in very good state, mint conditions.
Hamid Asgari
12 August 2026
Unprompted review
Reply from Sterling FX
Dear Hamid,
Thank you for your kind feedback!
We are delighted to hear that you were pleased with our service and that all the notes arrived safely and in excellent condition.
We truly appreciate your support and look forward to assisting you again in the future.
Many thanks,
Sterling FX
Excellent service very quick delivery…
Excellent service very quick delivery easy to use all round Excellent service do highly recommend
30 July 2026
Unprompted review
Reply from Sterling FX
Dear Paul,
Thank you for your wonderful feedback!
We are delighted to hear that you found our service quick, easy to use and reliable from start to finish.
We truly appreciate your recommendation and are pleased to have provided you with an excellent experience. We look forward to serving you again!
Kind regards,
Sterling FX
Best exchange rate
Best exchange rate, quick delivery and good communication
6 August 2026
Unprompted review
Reply from Sterling FX
Dear Michael,
Thank you for your fantastic feedback!
We are delighted to hear that you were pleased with our competitive exchange rates, prompt delivery and clear communication throughout the process.
We truly appreciate your support and are glad we could provide you with a smooth and reliable experience. We look forward to serving you again.
Kind regards,
Sterling FX
Great service, fair approach, good rates
Ordered money for an overseas trip. Whole process was very straightforward and the exchange rate was one of the best available. Order was processed very quickly and money arrived safely with next day delivery. Great service, fair approach, will definitely use again.
11 August 2026
Unprompted review
Reply from Sterling FX
Dear Tracy,
Thank you for your wonderful feedback!
We are delighted to hear that you found the ordering process straightforward and were pleased with our competitive exchange rate.
It’s great to know that your order was processed quickly and arrived safely with our next day delivery service. We truly appreciate your kind words and look forward to assisting you again on your future travels!
Kind regards,
Sterling FX
Very easy and straightforward
Very easy and straightforward. Delivered on the agreed date. Only thing was there was no mixed notes as requested. Good service.
13 August 2026
Unprompted review
Reply from Sterling FX
Dear Tracy,
Thank you for your feedback!
We are pleased to hear that you found the ordering process easy and straightforward and that your currency was delivered on the agreed date.
We are sorry that we were unable to fulfil your request for mixed denominations on this occasion. While we always do our best to accommodate denomination preferences, this is subject to availability. We appreciate your understanding and are glad you were otherwise happy with the service.
Kind regards,
Sterling FX
Fast, secure service.
Fast, secure service. Money arrived securely on the next morning after ordering. Easy ordering process for multiple currencies at the same time.
11 August 2026
Unprompted review
Reply from Sterling FX
Dear Paul,
Thank you for your fantastic feedback!
We are delighted to hear that you found our service fast, secure and easy to use.
It’s great to know that your currency arrived safely the next morning and that ordering multiple currencies at the same time was straightforward. We truly appreciate your support and hope to assist you again on your future travels!
Kind regards,
Sterling FX
I use Sterling all the time now
I use Sterling all the time now. I do watch the rate for sometime as it can fluctuate a lot in these times. Everything so straight forward on website and excellent delivery times. Highly recommend.
10 August 2026
Unprompted review
Reply from Sterling FX
Dear Customer,
Thank you for your continued support!
We are delighted to hear that you regularly choose us and find our website straightforward and easy to use.
We are also pleased that you have been happy with our delivery times. We truly appreciate your recommendation and look forward to assisting you with your future currency requirements!
Kind regards,
Sterling FX
Excellent from start to finish best…
Excellent from start to finish best exchange rate and easy to use and pay definitely recommended
12 August 2026
Unprompted review
Reply from Sterling FX
Dear Kevin,
Thank you for your wonderful feedback!
We are delighted to hear that you had an excellent experience from start to finish and that you found our exchange rates competitive.
It’s great to know that the ordering and payment process was easy to use. We truly appreciate your recommendation and look forward to serving you again in the future.
Many thanks,
Sterling FX
Overall fine
Overall fine, but I requested small denominations, followed up with a call to request 5&10 notes, and was told they put a note on my order, but received mainly 20€ notes which was disappointing. Was also surprised it was literally cash shoved into an external cardboard envelope, every other company I’ve ordered from the cash comes in some kind of small wallet/envelope inside the external packaging to keep it together.
11 August 2026
Unprompted review
Reply from Sterling FX
Dear Rebecca,
Thank you for taking the time to share your feedback. We are pleased to hear that your overall experience was positive, but we are sorry that the denominations you received did not fully meet your expectations.
While we always do our best to accommodate denomination requests, these are subject to availability and, unfortunately, we are not always able to guarantee specific note combinations. We also appreciate your comments regarding the packaging and will ensure your feedback is shared with the relevant team as we continually look for ways to improve our service.
Thank you again for your valuable feedback, and we hope to have the opportunity to serve you again in the future.
Kind regards,
Sterling FX
Second or third time I've used them…
Second or third time I've used them now. As per previous times, Euros arrived the next day, very competitive rate and when I asked for a mix of notes that's what I got.
Like the old Ronseal ad: "Does what it says on the tin".
10 August 2026
Unprompted review
Reply from Sterling FX
Dear Peter,
Thank you for your continued support!
We are delighted to hear that you have used our service several times and have consistently been pleased with the competitive rates, next-day delivery and choice of denominations.
We love the Ronseal comparison “does what it says on the tin” is exactly the kind of service we aim to provide! Thank you for your trust and we look forward to serving you again.
Kind regards,
Sterling FX
When small value bills aren't that small
I used SterlingFX specifically because of it's ability to provide small denomination bills (with medium and large as the other options), which I needed for small value $ tips on holiday. It's not the cheapest out there, but I thought it was worth it for that. I even paid extra for them to source new bills, because I thought that would make it easier to obtain small bills. What I received was mainly $20 bills. I don't consider those small and certainly no use for the purpose for which I needed them. They will say (as they responded by email) that they don't guarantee denominations and encourage customers to email specific requirements (the latter of which I certainly don't recall). The rest of the service was fine but if I'd known the outcome, I would have gone elsewhere.
4 August 2026
Unprompted review
Reply from Sterling FX
Dear Steve,
Thank you for your feedback. We are sorry that the denominations provided did not meet your expectations.
Please be advised that we always try to accommodate denomination requests where possible, but specific denominations cannot be guaranteed as availability depends on stock levels at the time of fulfilment. We appreciate your comments and will continue to work with our suppliers to improve availability where possible.
Kind regards,
Sterling FX
Have used Sterling fx for several
Have used Sterling fx for several
years when needing currency for holidays etc. Rates tend to be very competitive and Next Day Royal Mail tracked delivery. Nothing to complain about. Would recommend to anyone based on my own personal experiences.
24 July 2026
Unprompted review
Reply from Sterling FX
Dear David,
Thank you for your continued support over the years!
We are delighted to hear that you have consistently found our exchange rates competitive and our next day tracked delivery reliable.
Your recommendation means a great deal to us, and we are pleased that we have been able to provide you with a service you can rely on. We look forward to assisting you with your future currency needs.
Many thanks,
Sterling FX
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