Step Inside Portugal Reviews 

167
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's excellent service and the professionalism of its staff. Many highlight the outstanding customer support, noting the team's dedication and helpfulness in solving issues. Reviewers frequently mention quick response times and clear communication, making complex processes easy to navigate. People appreciate the team's expertise and knowledge, especially when dealing with complex matters like tax systems in a foreign country. Many feel confident and trust the company, often planning to use their services again due to the reliable and proactive support received.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, responsiveness, and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, efficiency, and... See more

Customer service

Consumers find customer service to be exceptionally positive, with many reviewers highlighting the team's... See more

Response time

Clients share positive opinions on response time, consistently highlighting prompt, proactive, and reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience! I changed my Ukrainian car plates. Everything was explained great and clear. Maximum dedication and help. Good English . Rui even helped me with any simple questions like paymen... See more

Company replied

Rated 5 out of 5 stars

Absolutely outstanding support experience! The team went above and beyond to help me, responding super quickly with clear, friendly, and expert guidance. They truly care about solving issues and makin... See more

Company replied

Rated 5 out of 5 stars

Quick, easy, and hands-on support to file our taxes as first-time filers in Portugal. Extremely responsive to all of our questions to understand what would be different than our county's tax filing pr... See more

Company replied

Rated 5 out of 5 stars

My wife and I are retired Americans living on D7 visas in Portugal, and we didn’t know what to do for our first tax filing here. Our income is from Social Security and investments. Step Inside Portuga... See more

Company replied


Company details

  1. Tax Consultant
  2. Accounting Firm
  3. Immigration Attorney

Written by the company

Step Inside Portugal is specialized in expert tax advice, immigration support, and dedicated assistance for self-employed professionals. Additionally, we streamline the vehicle legalization process, ensuring a hassle-free experience. We guide Clients through every step, making Portugal their home with ease.


Contact info

4.9

Excellent

TrustScore 5 out of 5

167 reviews

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1-star

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4.9

All reviews

(167)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent in every way

Excellent in every way! Great communication and so helpful. Highly recommended

21 April 2025
Unprompted review
Step Inside Portugal logo

Reply from Step Inside Portugal

Thank you so much for your kind words and positive feedback!

We’re truly happy to hear that you had a great experience with us. Clear communication and genuinely supporting our clients every step of the way are values we take very seriously, so it means a lot to know that it made a difference for you.

Thank you again for your trust and recommendation — it’s a pleasure to assist you!

Warm regards

Rated 5 out of 5 stars

Unparalleled Service and Support!

I rode my Harley to Portugal from Switzerland and Rui was invaluable in helping me get all the paperwork sorted to get it legal. He was/is almost always instantly available for a level of service that is unparalleled. I have even been tempted to use his services again to bring in yet another vehicle given local prices. Highly recommended!

15 April 2025
Unprompted review
Step Inside Portugal logo

Reply from Step Inside Portugal

Dear William,

Thank you very much for your feedback!

It is very important for us to know that all our effort and dedication are recognized.

We are committed to maintaining excellent services, and our greatest motivation is the satisfaction of our clients!

We will be here to assist you whenever you need.

Best regards

Rated 5 out of 5 stars

Amazing service. Highly recommend.

Amazing. Next level service. I imported my car and Rui made the whole process so easy and efficient. He gave me all the information and steps i needed to know with such ease and effectiveness. I was able to contact them anytime and they would respond pretty much instantly. Definitely my go to, can not recommend enough.

27 March 2025
Unprompted review
Step Inside Portugal logo

Reply from Step Inside Portugal

Dear Ritchie,

Thank you so much for your review!

We’re thrilled to hear that the car importation process was made so easy and efficient for you. Our priority is to provide clear and accessible service, and we’re glad to know we met your expectations.

We appreciate your trust and for highlighting our availability to respond to your inquiries. We’re always here to help, and it will be a pleasure to assist you again whenever needed!

Best regards

Rated 5 out of 5 stars

I really like working with step inside…

I really like working with step inside portugal. We are regularly informed about updates, have whatsapp support and always get help or support on the same day. Our setup is perfect thanks to Step Inside Portugal. Thank you very much and here's to many more successful years with you!

15 March 2025
Unprompted review
Step Inside Portugal logo

Reply from Step Inside Portugal

Thank you so much for your kind words!

We're thrilled to hear that you're happy with our service and support. Providing timely updates and assistance is our priority, and it’s wonderful to know that we’ve made your setup seamless.

We truly appreciate your trust in Step Inside Portugal and look forward to many more successful years together!

Best regards

Rated 5 out of 5 stars

Car registration in Portugal

The company helped me to register the car in Portugal. They explained clearly every step, provided necessary documents, scheduled the meetings in IMT. They were always available, ready to help and answered all the questions. I highly recommend this company. I would use their services again.

8 March 2025
Unprompted review
Step Inside Portugal logo

Reply from Step Inside Portugal

Dear Dominika,

Thank you so much for your kind words! We're delighted to hear that you had a smooth experience registering your car in Portugal with our assistance.
Providing clear guidance and support every step of the way is our priority, and we truly appreciate your recommendation.
If you ever need our services again, we’ll be more than happy to assist you!

Best regards

Rated 5 out of 5 stars

Excellent service

We are extremely pleased with our initial tax consultation. Our many questions were answered, and the information was explained thoroughly and applied to our specific financial circumstances. Ana is knowledgeable and personable, and we look forward to working with her again in the future.

26 February 2025
Unprompted review
Step Inside Portugal logo

Reply from Step Inside Portugal

Dear Steve,

We can’t thank you enough for your heartfelt review! At Step Inside Portugal, we always strive to offer a service that is both professional and personal, ensuring that each client receives the attention and support they deserve.
Your feedback reassures us that we’re doing things right, and we’re so grateful for the opportunity to be part of your experience.
Your satisfaction means everything to us, and we are motivated to keep delivering excellence. Thank you for placing your trust in us, and we’re excited to continue working with you in the future

Best regards

Rated 5 out of 5 stars

I cleared a car from Ukraine

I cleared a car with this company, they are professionals in their field, they respond quickly and resolve issues. Thank you for everything, personally Rui, a very responsible and good person !! you will not regret choosing this company)))

21 February 2025
Unprompted review
Step Inside Portugal logo

Reply from Step Inside Portugal

Dear Andrii,

We are truly grateful to receive your feedback.

It is also important for us to collaborate and provide our services to people who genuinely appreciate all our effort and dedication.

We hope you continue with us just as satisfied as you have been so far with our Step Inside Portugal team.

Rated 5 out of 5 stars

I have had a fantastic experience…

I have had a fantastic experience working with this group thus far. They are all quick to reply, knowledgeable, and respectful. I look forward to our continued working relationship.

20 February 2025
Unprompted review
Step Inside Portugal logo

Reply from Step Inside Portugal

Dear Hazel,

Thank you so much for your kind words!

We are truly grateful when our work and dedication are recognized.

We hope you continue to have the same positive experience throughout your journey with our entire Step Inside Portugal team!

Best regards

Rated 5 out of 5 stars

Peace of mind with Step Inside!

The Step Inside team are always available to answer my questions and make running my business as a self-employed expat simple. I'd recommend them for any self-employed individual living in Portugal looking to make their tax and business requirements stress-free!

18 February 2025
Unprompted review
Step Inside Portugal logo

Reply from Step Inside Portugal

Dear Lydia,
We are very grateful for receiving your feedback!
It is very important for us to understand that all the dedication we put in is recognized.
We hope you continue to have the best experience with our entire Step Inside Portugal team.
Best regards

Rated 5 out of 5 stars

Great support for close 1 year to…

Great support for close 1 year to import prevoius car and bike inside Eu

10 February 2025
Unprompted review
Step Inside Portugal logo

Reply from Step Inside Portugal

Dear Alejandro,

It is with great pleasure that we read your comment 😊

We are very grateful for your feedback, and we hope you continue to have the best experience with our services and with our team!

We wish you all the best,

Step Inside Portugal team.

Rated 5 out of 5 stars

Fantastic all-round service!

The Step Inside Portugal Team has supported me with my Portuguese taxes accounting from the start and I am extremely grateful for their support! They are very detail-oriented and always happy to clarify insecurities when specific cases get complicated. They're prompt to respond and solution-oriented. They also have really good email and calendar reminder systems in place, so I never miss a deadline. I highly recommend their full service package for freelancers!

7 February 2025
Unprompted review
Step Inside Portugal logo

Reply from Step Inside Portugal

Dear Maia,

First of all, we are delighted to have you as part of the Step Inside Portugal family!

We truly appreciate your kind words—it is very important for us to receive your feedback, as we work every day to provide excellent service!

We hope to continue offering you the best experience with us :)

Rated 5 out of 5 stars

Great people to work with

Great people to work with! Helpful and responding any time of the week. Really professional and knowledgeable.

5 February 2025
Unprompted review
Step Inside Portugal logo

Reply from Step Inside Portugal

Dear Iryna,

Thank you for taking the time to share your experience!

We're happy to hear that you had a positive experience with us. We're always here to help and look forward to continuing to meet your needs in the future.

Best regards

Rated 5 out of 5 stars

Step Inside Portugal helped me to import my car registered in Germany

Step Inside Portugal helped me to import my car from Germany to Portugal. They provided amazing service: intial consulatation, clear pricing policy, very good guides in English, support on overy step via Whatsapp, creativity to solve complex issues, involving other teams (like legal or tax for example) to solve related activties. I can recommend this to anyone moving to Portugal and struggling with local bureaucracy.

31 January 2025
Unprompted review
Step Inside Portugal logo

Reply from Step Inside Portugal

Dear Dmitry,

We greatly appreciate your feedback! It's a great joy to know that your experience with us was satisfactory.

Your opinion is essential for us to continue improving and ensuring that all of our clients have an excellent experience.

Best regards

Rated 5 out of 5 stars

They've been very helpful

They've been very helpful, clear and responsive. I'd highly recommend them.

29 January 2025
Unprompted review
Step Inside Portugal logo

Reply from Step Inside Portugal

Dear Wendy,

Thank you very much for your review! We are very happy to know that your experience was positive. We appreciate your trust and are always ready to help!

Best regards

Rated 5 out of 5 stars

Car legalization with Step Inside Portugal

I highly recommend Step Inside Portugal for anyone looking for a fast, hassle-free car legalization service! From start to finish, the process was incredibly smooth, thanks to the outstanding support of our manager, Rui.

He was always quick to respond to our questions, guiding us through every step and ensuring our car was fully legalized without any stress. Rui’s presence at all the necessary meetings was a huge help - especially since we don’t speak Portuguese yet. His professionalism, efficiency, and dedication made the whole experience seamless and stress-free.

If you need a trustworthy and efficient service for car legalization in Portugal, Step Inside Portugal is the way to go. Highly recommended! 🚗✅

13 January 2025
Unprompted review
Step Inside Portugal logo

Reply from Step Inside Portugal

Dear Kate,

It is a pleasure to know that we were able to meet your expectations! We greatly appreciate your feedback and are happy that you were satisfied with our services.

For us, customer satisfaction is a priority, and everything you said serves as motivation for us to continue improving.

We will keep working to ensure an even better experience for all our clients!

Best regards

Rated 5 out of 5 stars

Amazing experience with Step Inside Portugal

Amazing experience. The team is very helpful, kind and attentive to all our needs. I can only recommend Step Inside Portugal! I'm very bad at admin, and they saved my life. Don't hesitate to work with them :)

29 January 2025
Unprompted review
Step Inside Portugal logo

Reply from Step Inside Portugal

Dear Heloise,

On behalf of the entire Step Inside Portugal team, we sincerely appreciate your kind words!

It’s incredibly rewarding to know that you had a great experience with our services.

Your feedback inspires us to keep striving for excellence and delivering the best support to our clients. We look forward to continuing to assist you on your journey!

Best regards

Rated 5 out of 5 stars

Legalisation of vehicles

I had the pleasure of using Step Inside Portugal for my vehicle legalization, and I couldn't be more satisfied with the service. From the very start, Rui was incredibly responsive and friendly, providing clear and thorough instructions every step of the way. Although the process was a bit lengthy—mostly due to IMT—the team at Step Inside Portugal made everything as smooth as possible.

Rui was supportive throughout the entire process, always available to answer questions. I highly recommend their services if you're looking for a reliable, professional team to help with car registration in Portugal! The value for the price was perfect.

27 January 2025
Unprompted review
Step Inside Portugal logo

Reply from Step Inside Portugal

Dear Natali,

We sincerely thank you for your trust in Step Inside Portugal!

It’s a pleasure to assist you with professionalism and dedication at every step of the process. Our commitment is to provide excellent service, always with transparency and attention to detail.

Thank you for your feedback – your satisfaction is our greatest motivation!

Best regards

Rated 5 out of 5 stars

Very professional

Very professional, friendly and knowlegeable. I highly recommend them for anything regarding taxes for expats in Portugal.

26 January 2025
Unprompted review
Step Inside Portugal logo

Reply from Step Inside Portugal

Dear Álvaro,

Thank you for choosing Step Inside Portugal!

We truly appreciate your trust and are grateful for the opportunity to support you with professionalism and care. Our goal is to ensure a smooth and efficient experience, and we’re thrilled to know we’ve met your expectations.

Your positive feedback means the world to us!

Best regards

Rated 5 out of 5 stars

Simply amazing experience

I have no words to describe my immense gratitude to the StepInside team. They have been incredibly helpful in all matters related to immigration and taxes, making my move to Portugal an amazing experience. Their professionalism and friendliness are truly outstanding.

24 January 2025
Unprompted review
Step Inside Portugal logo

Reply from Step Inside Portugal

Dear Edson,

We sincerely appreciate your trust in Step Inside Portugal!

It’s a pleasure to assist you and provide high-quality service with the utmost attention and professionalism.

We’re delighted to have met your expectations and thank you for your feedback. Your satisfaction is our top priority!

Best regards

Rated 5 out of 5 stars

I recommend this company to everyone

I recommend this company to everyone. They helped me with becoming a resident of Portugal and took care of everything, registering me with the tax authority, helping me with my registration as a resident etc.

They also help with accounting and tax returns. Very friendly and professional service.

24 January 2025
Unprompted review
Step Inside Portugal logo

Reply from Step Inside Portugal

Thank you so much for your kind words!
We're thrilled to hear that you had a great experience with us.
It's always our goal to make the process as smooth as possible for our clients. If you ever need further assistance in the future, don't hesitate to reach out.
We’re always here to help!

Best regards

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