Communication is near non-existent. I have to raise a fuss to get anyone to respond to me after repeated requests. I kept telling my specialist Crystal repeatedly that there were quarters missing.... See more
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We were first informed by Stenson Tamaddon that our first quarter 2021 941X return had been rejected by the IRS. Now we are told that it is still being processed. To date we have not received a refun... See more
Company replied
I processed the requested paperwork within three days, but then the process seemed to stall. It took several contacts before I was finally given an account manager, who didn't move things ahead. I wa... See more
The paperwork for the PPP loan forgiveness and the application for the ERC's was too complicated for the average business owner to handle alone. The time and chance of error was just too high. Stens... See more
Company details
About Stenson Tamaddon
Written by the company
With only a couple of years under our belt and over $3.6B in tax credits received for 4,000+ Companies, we believe that our business would have a huge impact on your site visitors by educating them on how they can claim this credit using our proprietary software.
Contact info
1 N Central Ave., 85004, Phoenix , United States
- 888-375-1000
- clients@stentam.com
- stentam.com
Hasn’t replied to negative reviews
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Delays and confusion
We ultimately had 3-4 people work in this as we kept being assigned new advisors. This created a lot of delay. Additionally, we had to keep clarifying the same questions over and over. Lastly, even when everything was supposedly completed it took months to file the returns.
There was a bit of shuffling around in…
There was a bit of shuffling around in terms of who I was working with during different phases of the process. That wasn't always clearly communicated. There were also some automated emails that did not correspond with the phase of the process I was currently working on.
Other than that it has been a good experience to date.
Detailed Process
Very detailed about the process and walked my company through how it works.
The paperwork was handled…
The paperwork was handled professionally and they were always responsive.
Everything went as planned
Everything went as planned. Everyone was very helpful and what they said they would do, they did. I would recommend them.
nightmare with the ERC processing
nightmare with the ERC processing. The least smooth transaction I have ever experienced. I was hoping that this company would make this easy, but from the get go it has been a nightmare. Different people saying they are in charge, lack of communication, having to send the exact same requested documents as many as 5 times because they cant seem to keep track of anything- and now we are 4 months in and they havent even sent the paperwork to the IRS because they claim they have been working on an internal processing error for well over a month. Totally not a dependable company to do this with. Couldnt be much more desappointed or irritated.
The process was painless
Great accurate delivery…
You delivered exactly as you had promised. Accurate , timely information, quick to respond , great communication.
Working with them has been easy so far.
Process of getting ERC credit was…
Process of getting ERC credit was seamless. No issues and went fairly fast.
Great company to work with
Great company to work with. Quick and efficient service that helped us with a nice ERC.
The experience has been great
The experience has been great. Wonderful communication during the whole ERC process. I highly recommend
Errors in filing 941-X
A portion of my ERC 941-X were filed incorrectly, inadvertently including the owner salary, which necessitated a re-filing, and a refund of monies to the IRS which is complicated and runs the risk of red flags for auditing.
They did what they said they would do
They were great and did what they said they would do. Pleased with turn around time. Would highly recommend!
Too many people that I had to deal with…
Too many people that I had to deal with regarding our ERTC application. Then I had to stay on the processors when only 1 of my 2 companies were processed. It took more time than it should have and my wasted time wasn't compensated with anything - not even apologies. Your company made 12.5% on processing forms and showed no urgency.
What a pleasure it has been!
Everyone at this company has been so helpful. They have been able to answer all my questions. Help me with all of my forms and follow up on all the details. It has been a pleasure to work with all of them.
PPP Loan Forgiveness and ERC Filings
The paperwork for the PPP loan forgiveness and the application for the ERC's was too complicated for the average business owner to handle alone. The time and chance of error was just too high. Stenson Tamaddon did a great job and has really upped their game on communication with their clients. The fact that they have a way to stay on top of the paperwork with the IRS is a huge bonus. Would recommend to anyone.
They were very easy to work with and…
They were very easy to work with and the process of filing my ERC went smoothly.
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