Steady State IT Reviews 2

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Computer Support and Service Company

Written by the company

At The Steady State IT, we help businesses and individuals get more from their technology—without the jargon, confusion, or unnecessary cost. We provide clear, practical IT support and advisory services designed to bring structure, reliability, and confidence to the way technology is used every day. Our approach is simple: technology should work quietly in the background, enabling your business—not slowing it down. Whether it’s resolving day-to-day issues, improving Microsoft 365 environments, strengthening security, or delivering IT and AI projects, we focus on outcomes that make a measurable difference. We support independent businesses across Sussex and the wider UK, as well as residential clients who need trusted, expert help. Our services span IT support and helpdesk, IT health checks (IT MOT), Microsoft 365 and modern workplace solutions, intranet and information management, security and risk, lifecycle management, supplier governance, and strategic IT leadership. What makes us different is our clarity and independence. We provide straightforward advice, transparent pricing, and solutions that are aligned to your needs—not tied to vendor incentives. From fixing urgent issues to shaping long-term strategy, we bring the same structured, calm approach to everything we do. If your technology feels messy, unreliable, or harder than it should be—we bring it back to a steady state.


Contact info

3.8

Great

TrustScore 4 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Microsoft 365 support

Excellent experience with Steady State IT! Their Microsoft 365 support is professional, efficient, and easy to work with. They helped streamline our setup, improve security, and made everything much easier to manage. Clear communication, fast response times, and reliable service throughout. Highly recommended!

23 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look