Generator - Dublin Reviews 4

TrustScore 2.5 out of 5

2.6

Smithfield Square, D07 Dublin, IE


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Company details

  1. Hotel
  2. Hostel

Written by the company

We are more than a hostel. More cultural experiences, more vibrant events and high-quality service in the most exciting European cities. We are Generator.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I rented a room at Dublin Generator

I stayed at Generator Dublin and this was the most disturbing experience I have had in over 40 countries.

After accidentally oversleeping, I asked to extend my stay. I was told I had to pay €70 or I would be removed immediately. Later I saw the same room listed on Airbnb for €44.50. Shortly after, two men came to my room and told me I had to leave at once.

While packing my belongings and taking a quick shower, my backpack disappeared from inside the property.

Inside were:

My passport

Multiple laptops (including two worth €2,500 each)

A backup phone

Valuable personal belongings

The total loss is approximately €3,500+.

When I reported this, I was told it was “not their responsibility.” No serious effort was made to investigate the situation in front of me. I was not shown any attempt to review CCTV. Instead, I was required to leave the premises immediately.

Losing your passport and essential work equipment in a foreign country is extremely serious. What made this experience even worse was the complete lack of support, urgency, or visible concern.

I cannot make accusations. I can only describe what happened: my belongings disappeared inside the property, and I left without answers.

A police report has been filed.

I strongly advise future guests to consider the level of security and response they expect when staying here. In my case, I felt unsupported, unprotected, and dismissed during a very serious situation.

19 February 2026
Unprompted review
Show reviews in all languages. (4 reviews)

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