Stay Cold Apparel Reviews 

Greedy company that doesn't post items with the correct labels because they don't want to pay for the correct shipping even though other brands do?? I got hit with an £80 custom fee on an already expensive order because they want the customer to pay what they should be paying, it wouldn't cost them much but cost me £80 which is disgusting to be honest and I won't be shopping with a company like this again.

I’ve been a loyal customer of Stay Cold Apparel for years and own three other hoodies from them. They’ve always been thick, high-quality, and built to last—I’ve had them for 3–4 years with no issues. Unfortunately, the Ghostface Heavy Oversized Hoodie doesn’t live up to those standards.

The images online were heavily edited, making the colours appear much more striking than they are in reality. The stark light greys and deep blacks in the photos are just washed-out shades of grey in person. While the hoodie still looks decent, it’s nowhere near as impressive as advertised.

Considering the hefty price tag of £135 plus a surprise import tax of £63, I expected much better quality and for the product to match the images online. At £198 total, this hoodie is a real disappointment.

Due to the important tax I won't be returning it but I am extremely hesitant to order from them again which is a real shame.

I recently order from
Staycold and they said it’s free shipping to uk and carrier charge me 1/3 price of order for import charge .be careful
When u order make sure u now taxes .cause no
One will
Tell
U this

Fantastic store. Myself and my husband have bought from them many times and the only time I've ever had an issue it was resolved quickly by emailing them. Will continue to buy as it's all been very well made and is so comfortable! Thank you :)

Had 3 orders now, all great, 4 tees, 2 pairs of socks and 2 hoodies. All great, quick dispatch, arrives to the u.k quick also. Great so far and no problems.

Hi, I usually love your products but the contrast between (dark grey/white) is really terrible on the bloodshot hoodie. Only visible with perfect lighting

This brand has disappointed me on multiple levels, and I believe consumers should be aware. Despite their popularity and eye-catching ads on social media, don’t be misled by the hype. I had already heard from others that their product quality was subpar, with items like hoodies falling apart after just one wash. Still, I decided to give them a chance. Unfortunately, my experience was even worse; my package was lost, and customer service has been unhelpful in resolving the issue. That’s €150 gone with no support from the brand.

Gorgeous pieces of great quality, very comfortable hoodies and also very quick shipping, arrived two days after placing order

Got 2 T-shirts and 5 hoodies now, absolutely love them, great quality, the fabric feels super sturdy but light and soft when you wear them, and the super cool prints are quality as well and stay good after washing them multiple times (inside out).
They ship super fast and keep you updated on the status changes via mail. Sizes are good and when in doubt they have a size guide that can help you, do check the fit, if it's an oversized item and you want a more regular fit, then size down. Got no complaints whatsoever so far, and will definitely buy again when they got some new cool designs again.
Thanks guys, keep it up
and Stay Cold 🤘

I have ordered from them at least 4 times now, and have zero complaints. On one shirt it was clear that the pictures on the website were very over saturated when compared to the actual shirt, but I didn't mind that.
Once I ordered and paid two shirts, got a pretty immediate email apologizing that the other product was actually sold out already. They offered me a full refund or I could change my order, but I decided to cancel it. Got the money refunded in full with zero cent lost.

I love the designs and the quality. A bit pricey, but honestly, everything is these days. I'll gladly keep paying for the quality and cool designs. No "made in China" labels on any clothes either.
Very happy customer, will keep ordering for sure.

Ordered few things from different brands and Stay Cold was the only one that matched the size chart . Quality is top tear . All together I am very happy and will definitely order again knowing that the sizes is correct

Experience vary good and excellent quality and shipping is very fast

Everything was perfect, good quality clothes, and really cool sharp prints.
was a little surprised at how much oversize it is, so order smaller than you think if you're not into too much oversize. Will definitely be buying more from here. Thank you

I’m from Italy’s and it’s the first time that I’ve ordered from this new brand and the quality is one of the greatest that i’ve ever seen. The shipping time was reduced by 10 days and my order arrived just in 3 days. 🔥🔥

I order from here loads I even got some stuff from the sale just last week all my orders arrive within a week I live in the Uk , The clothing is really good quality definitely worth the money

I ordered 3 sweaters, heres my experience.

Shipping: I've seen some reviews about taking forever to ship, however I'm in canada and it took 8 days to get my order in which was way sooner than I expected. (I've had the sweaters about a month now)
Only down side with shipping was I got hit for another $135CA from canadian customs but not much can be done about that.

Quality: I waited to review as I wanted to get a chance to try each one out a bunch of times, also to put them through the wash a few times. I've followed the proper way to wash them and there isn't any issues as of now. They still look great and have no peeling. Can't wait to use them more next winter.

If customs would ease up on their taxes i would definitely buy lots more of Stay Cold products.

I will update the review again in a year or so after more use has been but threw them. (Provided I remember to lol)

I am gonna be very honest
I ordered a few items which I liked I think people making these clothes are very talented and if I didn’t have a such a bad experience I would definitely order more but not after this
I ordered from this site and didn’t get any updates about my parcel after one week
After one month of not knowing what’s happening I contacted a help centre and they were very helpful to me which is good and they said that I will get refund
Another problem was with the refund as I get my money for the clothes refunded but not for the delivery which was almost 20£ and that’s very disappointing to me !
Especially when I think the problem about this order was mainly with the delivery which was quite expensive and the service was just awful and it was not even refunded which is outrageous to me
Clothes are very nice the owners are clearly talented but the delivery and overall service is really bad so not ordering again even If I want to as I love the clothes and definitely not recommending.

Ordered two oversized hoodies, size is according to the chart, fit fine.
A bit pricey, but I really liked the unique "deathcore-ish" design, so I don't mind paying extra for it. It's not some random re-branded hoodie from "Aliexpress", but an actual genuine brand with proper labels and stuff.
Print quality is not the best, but it's good enough. On some places where fabric stretches, you can see tiny cracks in paint, but whatever :P I will see what happens to the print when I wash it. Hopefully it doesn’t fade away immediately.
The fabric feels very good though, with soft fleece inside.

Ordered the Reign in Blood 2.0 hoodie last year as Christmas present. After one wash the reflective print started to peel. It's not a cheap product by any means, but generally the quality of everything I have brought so far has been excellent.
Not only did I get a full refund with just a couple of emails and photos exchanged, to my surprise a new one was dispatched and arrived today just a couple of weeks later (today).
So kudos to the Stay Cold team. I can only assume there was an issue with these as a batch, but their reputation is obviously important to them to go to these lengths.

Amazing customer service! If you have an issue reach out they’re incredibly friendly.