Stay Casino Reviews 251

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the customer service for being helpful, responsive, and quick to resolve issues. Many people also highlight the staff as amazing, friendly, and knowledgeable, making their interactions pleasant. The user experience is frequently described as excellent, with a clean, modern interface and easy navigation, and the website is often noted for its great selection of games and overall user-friendliness. However, some customers were not happy with the payment process, specifically regarding withdrawals. These individuals mentioned difficulties with the withdrawal process, particularly for larger amounts, including delays in processing.

What people talk about most

Customer service

Users describe positive interactions with customer service. Many customers praise the fast, friendly, and... See more

Payment

Clients share ambiguous opinions on payment. Many reviewers praise the fast and hassle-free deposits and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

User experience

Consumers find the user experience to be positive. Many reviewers praise the platform as easy to use, with a... See more

Website

People report positive experiences with the website. Many customers praise its clean, modern interface and... See more

Based on these reviews

Rated 5 out of 5 stars

Good afternoon, I have been using Stay Casino for around 3 months now averaging a spend of about $200 Australian a day, I’ve had some big wins however I tend to get greedy and not withdrawal when I... See more

Company replied

Rated 5 out of 5 stars

I have been a VIP player at Stay Casino for about 4 years now and my experience has always been excellent. The casino is reliable, the games run smoothly, and I’ve been lucky enough to have some... See more

Company replied


Company details

  1. Casino

Written by the company

StayCasino is a great online gambling space for everybody, regardless of their experience. Сasino can be proud of its range of 8000+ games. That's impressive! So, everybody will find here their favorite game, suitable payment method, and all the required answers. Each player is greeted with five bonuses and cheered up with weekly presents. Modern design, incredible range of games, popular payment methods, friendly support, and generous bonuses. StayCasino also made a unique, informative page - Event Calendar. Now all important events and bonuses are in one place. What else? VIP Program! StayCasino also has a program for VIP players with free spins, cashback, and money as prizes. So we recommend you try this online casino and share your feedback!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

251 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Fast withdrawals

I was looking for a site with plenty choice but my priority was fast withdrawals. My first withdrawal to a debit card was unsuccessful due to a glitch on their system. I was not happy about that and thought fast withdrawals are a hoax. I then withdrew through Skrill and that was immediate. Hopefully, the glitch will be fixed soon but my withdrawal through Skrill was completed within 5 minutes

16 April 2026
Unprompted review
Stay Casino logo

Reply from Stay Casino

Dear Margaret,

Thank you for sharing your experience here.

We understand the importance of reliable payment methods. It's good to know the alternative option worked without delay for you.

We take note of your comments regarding the initial attempt. Our technical teams are consistently refining the platform's performance.

We appreciate you bringing this to our attention.

Best regards,
Stay Casino Team

Rated 5 out of 5 stars

Clean des iting bonuses keep me coming…

Clean des iting bonuses keep me coming back regularly.

16 April 2026
Unprompted review
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Reply from Stay Casino

Dear Jae,

Thank you for your feedback.

We put effort into creating a straightforward platform experience. It's rewarding to know our players feel consistently valued.

Your loyalty is appreciated.

Best regards,
Stay Casino Team

Rated 3 out of 5 stars

Dont get many big wins

17 April 2026
Unprompted review
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Reply from Stay Casino

Dear Daniel,

Thank you for your review.

We understand that gaming sessions can have varied results. Every player's experience is different, as our games operate on random outcomes.
We note your feedback on this point.

We appreciate you taking the time to share your thoughts with us.

Best regards,
Stay Casino Team

Rated 5 out of 5 stars

The speedy withdrawal process and the…

The speedy withdrawal process and the regular changes of games

6 April 2026
Unprompted review
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Reply from Stay Casino

Dear Samantha,

Appreciate you taking the time to write this.

We aim for efficient processes across our platform. It's good to know that's being noticed.

Our game library is regularly updated, so there's always something new to explore.

We value your feedback.

Best regards,
Stay Casino Team

Rated 5 out of 5 stars

Payouts are reliable and the whole…

Payouts are reliable and the whole platform feels very trustworthy.

13 April 2026
Unprompted review
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Reply from Stay Casino

Dear Ava,

That's great feedback to receive.

Building a trustworthy platform is our main goal. We're committed to fair play and secure operations.

Thank you for sharing your positive experience with us.

Best regards,
Stay Casino Team

Rated 5 out of 5 stars

Fun games to play keeps me going for…

Fun games to play keeps me going for hours with lots of new games

15 April 2026
Unprompted review
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Reply from Stay Casino

Dear Sophie,

That's positive to hear.

We put a lot of focus on having a wide selection of games.
We're glad our platform is keeping you entertained.

Appreciate the feedback.

Best regards,
Stay Casino Team

Rated 5 out of 5 stars

Great selection of games and everything…

Great selection of games and everything runs super fast on my device.

12 April 2026
Unprompted review
Stay Casino logo

Reply from Stay Casino

Dear Mason,

Good to see your feedback about our platform's performance.

We maintain our game library and technology with a focus on that smooth experience you've described.

Best regards,
Stay Casino Team

Rated 5 out of 5 stars

great games and great customer service…

great games and great customer service highly recommended

1 April 2026
Unprompted review
Stay Casino logo

Reply from Stay Casino

Dear Phil,

Thanks for the recommendation and positive words about our game selection and support team.

We focus on keeping both these areas strong for our players.

Kind regards,
Stay Casino Team

Rated 5 out of 5 stars

Great website

Great website, run by nice people. Always pay out winnings in a timely manner and even give some nice random bonuses!
10/10 recommend for anyone interested.

8 April 2026
Unprompted review
Stay Casino logo

Reply from Stay Casino

Dear Jay,

Appreciate you taking the time to write this review.

We work to maintain reliable service and keep payments running smoothly. It's good to know this comes through in your experience.

Your recommendation of our service is the best compliment we could receive. And it helps us to move forward and become even better.

Warm regards,
Stay Casino Team

Rated 5 out of 5 stars

Good platform great games

7 April 2026
Unprompted review
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Reply from Stay Casino

Dear Courtney,

Thanks for taking the time to share this.

We focus on keeping our gaming library diverse and ensuring everything runs smoothly for our players.

Best regards,
Stay Casino Team

Rated 5 out of 5 stars

Fast and friendly customer service

Fast and friendly customer service, vast variety of games. Fast withdrawal times. Highly recommend

6 April 2026
Unprompted review
Stay Casino logo

Reply from Stay Casino

Dear Customer,

Thank you for your kind feedback — we truly appreciate you taking the time to share your experience.

We’re delighted to hear that you enjoyed our platform, especially the game selection and the overall performance. It’s also great to know that your experience with transactions met your expectations.

Your support means a lot to us, and we remain committed to maintaining and improving the level of service we provide to all our players.

Warm regards,
Stay Casino Team

Rated 5 out of 5 stars

10/10

10/10 - Stay Casino is my favourite to play. Fast withdrawals, load if games and great support team. Highly recommend you check it

5 April 2026
Unprompted review
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Reply from Stay Casino

Dear Kelly,

Thank you for the fantastic recommendation.

We're always happy to hear when players have a smooth experience with our payment flow and game library.

Knowing you consider us a favorite is the best kind of feedback.

Warm regards,
Stay Casino Team

Rated 5 out of 5 stars

Stay casino is great they offer free…

Stay casino is great they offer free spins and have good games. The support is great better than any casino. Thank you stay casino

4 April 2026
Unprompted review
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Reply from Stay Casino

Dear Sheena,

Thanks for sharing your positive thoughts. We're glad you're enjoying the entertainment selection and find our support team helpful.

Your feedback helps us maintain high standards and improve.

Best regards,
Stay Casino Team

Rated 5 out of 5 stars

The casino is solid overall but could…

The casino is solid overall but could improve response time during peak support hours.

1 April 2026
Unprompted review
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Reply from Stay Casino

Dear Harrison,

Thank you for sharing your thoughts with us. We're pleased to know you find our platform solid. Your note about how we handle things when it gets busy is appreciated and will be passed along.

Could you let us know what would make your time with us absolutely perfect?

Kind regards,
Stay Casino Team

Rated 5 out of 5 stars

Reliable gaming site

Reliable gaming site, fast withdrawls, fun games, the best customer service. Not enough free spins or free cash bonuses.

2 March 2026
Unprompted review
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Reply from Stay Casino

Dear Sierra,

We're thrilled to hear you're enjoying a smooth experience with us.

It's fantastic to know our team is always ready to help. We'll certainly pass your thoughts about our offers along for consideration.

Thank you for your wonderful feedback and for being here.

Best regards,
Stay Casino Team

Rated 5 out of 5 stars

One of the best

Good customer service heaps of bonuses and great games

1 April 2026
Unprompted review
Stay Casino logo

Reply from Stay Casino

Dear Saige,

We really appreciate you taking the time to share your experience.

It's wonderful to know that the overall journey on our platform has been enjoyable, from the support interactions to the variety of entertainment and rewards available.

We strive to keep things running at a high level, so hearing this kind of feedback truly means a lot.

We look forward to keeping the experience just as strong going forward.

Warm regards,
Stay Casino Team

Rated 5 out of 5 stars

great customer support

great customer support - quick and friendly

31 March 2026
Unprompted review
Stay Casino logo

Reply from Stay Casino

Dear Ky,

It's wonderful to hear that the experience with our team left such a positive impression. We put a lot of care into making sure every interaction feels personal and efficient, so this kind of feedback truly means a lot.

Thank you for being part of the Stay Casino community!

Warm regards,
Stay Casino Team

Rated 5 out of 5 stars

The search function works well when…

The search function works well when looking for specific game titles.

30 March 2026
Unprompted review
Stay Casino logo

Reply from Stay Casino

Dear Zoe,

It's great to hear that navigating through our gaming library feels intuitive and efficient. We put a lot of thought into making sure everything is easy to find, so knowing it works well in practice is really satisfying.

If there's anything else we can do to make your time with us even better, don't hesitate to reach out.

Best regards,
Stay Casino Team

Rated 5 out of 5 stars

Its the customer service and special…

Its the customer service and special bonus

31 March 2026
Unprompted review
Stay Casino logo

Reply from Stay Casino

Dear Chris,

We really appreciate you taking the time to share your experience.

It's wonderful to know that the support team and our reward offerings have made a positive impression.

Making sure every interaction feels personal and worthwhile is something we genuinely care about.

Thank you for being part of the community!

Best regards,
Stay Casino Team

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