not satisfied
We paid Statswork to run phone interviews with older people from China, Brazil, and Mexico within a research project. In the offer, Statswork specified
- that they would run the interviews in the local language
- that they would audio-record the interviews and send them to me
- that data collection would be finished within 3 months.
In the end it, I found out that they ran the interviews in English (with a very low English proficiency in the target sample). The data quality was very low, so I asked Statswork to repeat the interviews in the local language. They promised to do so. But after months, they just sent the same flawed dataset again. The process overall lasted for more than 1.5 years. I never received any audiofiles. And the data quality is so low that I most likely won’t be able to use it.





