Stationery Pal Reviews 9,040

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 389 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and cuteness of the products, finding them to be excellent and accurately depicted online. Many appreciate the affordable prices and the quick delivery service, often noting the delightful and well-protected packaging, which frequently includes charming free gifts. The overall shopping experience is often described as positive and enjoyable, with many expressing their intent to order again. However, some customers have experienced issues with their orders, including missing items or packages that never arrived. There are also occasional mentions of dissatisfaction with the variety of items in mystery boxes or the condition of packaging upon arrival. A few people have also reported difficulties with customer service responsiveness when trying to resolve these order-related problems.

What people talk about most

Product

Customers had positive experiences with product quality and variety. Many reviewers praise the beautiful... See more

Quality

Reviewers mention positive feedback about quality. Customers are consistently impressed with the high quality... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the super fast delivery, with... See more

Order

Consumers find order experiences to be ambiguous. Many customers express satisfaction, praising quick... See more

Price

Clients share positive opinions on price, with many highlighting the affordability and great value of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have ordered from them many times before and they never fail to impress me with the quality and cuteness of everything! The only reason I have 4 instead of 5 stars is that there are some categories... See more

Rated 5 out of 5 stars

Wonderful to get my package from Stationery Pal! It came quickly (1 week overseas!) was in a sturdy, well-packed box and when I opened it up, it was like a celebration inside. There was raffia, multi-... See more

Rated 5 out of 5 stars

The items were shipped correctly and there were strip of paper for decoration and also to reduce the damage on the items if the parcel were to be shaken around. There were also free gifts given, inclu... See more

Rated 5 out of 5 stars

I always love ordering from Stationary Pal. The items are well priced and get shipped very quickly. When the parcel arrives, it is always in the cutest packaging with adorable little free gifts. Only... See more


Company details

  1. Stationery Store
  2. Office Supplies Store
  3. School Supply Store
  4. Stationery Wholesaler

About Stationery Pal

Written by the company

Welcome To Stationery Pal

Stationery Pal is an online stationery store. Here's a terrific store for planner junkies, bujo addicts, and stationery lovers. We provide a wide variety of stationery items, including pens, paper, notebooks, stickers, washi tapes for scrapbooking, brushes, highlighters, and many other stationery.

Shop New Arrivals

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Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love it!!!

The care that was displayed in the box was something out of this world. The PRETTIEST package, full of love

18 October 2025
Rated 2 out of 5 stars

I purchased because if the 30% off…

I purchased because if the 30% off sale. I was late pushing the ‘code’ box and the order went through without the discount. I sent an email but I got no response. I couldn’t find a way to cancel my order and reorder with the discount.
Please have sales without the discount code required. Customer service is everything and I was very frustrated today.

21 November 2025
Rated 5 out of 5 stars

Excellent service

The tracking was always precise and updated, each beautiful item was delivered intact; highly satisfied

15 September 2025
Rated 5 out of 5 stars

Great customer service

The company has such a cute selection and everything is quite cheap. My order came and it includes a lot of freebies and really cute wrapping and decorations too!! The dedication to showing their customers appreciations would make me give a 6 stars if I could!!

9 November 2025
Rated 5 out of 5 stars

Just received my order

Just received my order. Everything exceeded my expectations. Would definitely recommend to others and will order again in the future. Thank you!

13 November 2025
Rated 5 out of 5 stars

10/10!

10/10! Stationery Pals really exceeded my expectations. I placed my first order ever with them on 11/7 and my package arrived on 11/14! The prices are incredible and the products are amazing. They even gifted me a few goodies too. I'll definitely be ordering from them again. I hope they stock up with new items soon so I can place another order.

10 November 2025
Rated 1 out of 5 stars

I never received my items or a refund

I never received my items or a refund! I email Stationary Pal about this several times and they never responded. They are thieves for not sending me the items I paid for and not refunding me because I NEVER received the items!!! I will NEVER buy from this company again!!!

11 October 2025
Rated 5 out of 5 stars

Love Stationery Pal

I love Stationery Pal! I've ordered both for myself, and for family in the US and New Zealand. They have some amazing deals and there's always a good discount code on top. Shipping can take a long time so be prepared for that.

15 November 2025
Unprompted review
Rated 5 out of 5 stars

I really liked my shopping experience

I really liked my shopping experience, there was a good selection and I got stationary I had been looking for, for a while and at a good price. I also liked the packaging and all the little notes. Small business do it the best

6 October 2025

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