While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My company had been booked for an event on site at Google HQ. The insurance requirements were extraordinarly rigid, and the Tim and Jeannice worked with us over a peroid of weeks with a vigor and re... See more

Rated 4 out of 5 stars

My experience with the website was great! Getting set up was easy and the company was smooth to work with. Some more flexibility in terms of options would have been great, but I also appreciated the s... See more

Company replied

Rated 5 out of 5 stars

Startsure was very helpful for my business getting insurance. Tim and Fabio were always available and I would highly recommend them. They helped me throughout the entire process and made my first time... See more

Rated 5 out of 5 stars

This is our 2nd policy we've signed now with StartSure, and it has been such a pleasure getting to work with Fabio and team. They are lightning fast at responding and make the entire process stress-fr... See more

Company details

  1. Insurance Broker
  2. Business Insurance Company
  3. Commercial Insurance Company
  4. Insurance Agency

Written by the company

StartSure was created with one goal in mind: to provide the most streamlined, easy-to-use insurance platform anywhere for small business insurance.


Contact info

4.8

Excellent

TrustScore 5 out of 5

54 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The worked around the clock for our COI

My company had been booked for an event on site at Google HQ. The insurance requirements were extraordinarly rigid, and the Tim and Jeannice worked with us over a peroid of weeks with a vigor and relentless passion to get the needed documents.
I was treated like a huge and important client despite being a small not for profit company.

10 October 2024
Rated 5 out of 5 stars

Outstanding Customer Service

The quote was competitive to other brokers who also quoted us, but ultimately Fabio was so attentive and helpful through the process (even Tim in his absence!) and that customer service is primarily what led us to selecting StartSure as our insurer!

19 August 2024
Rated 5 out of 5 stars

Would and have recommended

Tim and team are excellent both in finding the right products and assisting if a claim is needed.

27 June 2024
StartSure logo

Reply from StartSure

Thanks Brian, very much appreciated!

Rated 4 out of 5 stars

Simple Process

The process was very quick and simple. Great communication regarding renewal. Easy to work with.

3 June 2024
Rated 5 out of 5 stars

Would recommend Startsure.

Startsure was very helpful for my business getting insurance. Tim and Fabio were always available and I would highly recommend them. They helped me throughout the entire process and made my first time getting business insurance as seamless as it could be. Their online portal is very good.

13 March 2024
Rated 5 out of 5 stars

Effective and holistic service

I was struggling to find general liability insurance for my product, as it is considered high-risk. Fabio, the sales manager, was able to find an insurer within my means. It was a real relief to know that I had a boutique consultant (essentially) working on my behalf to find the right fit. I was very appreciative and thankful for the effort and peace of mind.

7 March 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look