Star Tours Reviews 9,361

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,271 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional service, highlighting tour managers and coach captains for their professionalism, helpfulness, and engaging personalities. Many people found their holidays to be well-organized and enjoyable, with special mentions of comfortable coaches, delicious food, and well-planned itineraries that covered beautiful locations. However, some customers also noted issues with time management, feeling rushed at certain attractions or having too much time allocated to unnecessary stops, impacting their ability to enjoy meals. A few other people also felt that hotel accommodations were not always up to standard, citing issues with breakfast and housekeeping. Additionally, some reviewers expressed concerns about the professionalism of a staff member, which negatively impacted their trip experience.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise tour managers for their... See more

Holidays

Reviewers mention positive feedback about holidays. Customers consistently praise the excellent organization,... See more

Service

Consumers find service to be positive, with many praising the exceptional organization and seamless execution... See more

Location

Customers had positive experiences with location, praising the well-planned itineraries that covered... See more

Quality

Clients share positive opinions on quality, particularly regarding hotel accommodations and food. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had such a fantastic day trip to the Cotswolds and Oxford with Star Tours today! Our tour manager Mr. Divash Joshi was absolutely brilliant, friendly, attentive, and full of interesting stories th... See more

Rated 5 out of 5 stars

An Unforgettable Journey with Star Tours! ​ ​We recently completed the Panoramic Europe tour with Star Tours, and it was truly an exceptional experience from start to finish. If you are looking... See more

Rated 5 out of 5 stars

The experience to Paris and Disneyland through Star Tour was awesome. Sourabh, the Tour Manager, was very helpful and courteous. He is outstanding. His sharing of knowledge while covering the spots w... See more

Rated 5 out of 5 stars

My experience with Star Tours was excellent. I really enjoyed my time with Star Tours. My guide Saurabh was always relaxed and fun. I went to Paris from London and the journey was amazing. It was a fa... See more


Company details

  1. Tour Operator

Written by the company

Since 1997, we have earned a reputation as the UK’s preferred Asian tour operator. As you read the testimonials, you will see why thousands of travellers repeatedly choose Star Tours. As a family business, we are constantly improving, evolving and refining our services to meet our passengers’ needs. This year we are proud to offer new tours to worldwide destinations as well as introduce many enhancements to our existing tours and services. We at Star Tours pride ourselves in providing first-class services, professional tour managers, authentic Indian meals and itineraries that appeal to everyone. We offer comprehensive tours at a price to suit all travellers without compromising on quality and services. Our hospitable approach to families, groups and communities has helped us maintain our position as the first choice for thousands of people worldwide. We believe that touring should be fun and that our guests should be well-versed in the history and aspects of culture whilst they explore the world. Our tours are designed for travellers to enjoy a diverse array of fascinating countries. With our guidance, you will visit iconic locations made famous on screen and in literature with the assurance that you are travelling with the experts. Contact us 24 hours a day, 7 days a week and allow us to help you find that perfect dream holiday for you and your loved ones. We hope that you enjoy browsing through our brochure, and we look forward to welcoming you to the Star Tours holiday experience. Bon Voyage


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
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Replied to 5% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

It was a very nice experience

It was a very nice experience. The coach Driver Mihai drove very smoothly and on time. I appreciate his driving efforts to visit all the places on time. Our tour Manager Divash, he is very nice and explained all the details and answered all the queries very patiently. It would be nice if we have more places in Belgium and bit more time for the autonium explore.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Shruti is the star to the star tours I would like to share my sincere…

I would like to share my sincere appreciation for Shruti from Star Tours. Our travel plans didn’t go as expected initially, and we were unable to travel on the earlier date that was planned. However, Shruti supported us throughout the entire process with great patience and professionalism.

She made every effort to help us by exploring different options and working on changing our travel dates so that everything could be arranged smoothly. What truly stood out was her dedication, responsiveness, and willingness to go the extra mile to assist us during a stressful situation.

Thanks to her support and commitment, the whole experience became much easier for us. She is truly a star of the company and represents Star Tours in the best possible way.

A big thank you to Shruti for her outstanding service. We really appreciate all the help she provided and would highly recommend her to anyone planning their travel with Star Tours.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

I booked a tour for the panaromic europe…

I had booked a tour for the panaromic europe for 5days for me and my dad. Our guide was Stephen and delroy was our driver. They made sure we cover most of the places while being safe and enjoy our holiday.
This was my dads first international trip and he had so much fun. Stephen was explaining the history and made sure we were seeing the monument for its value.
the food was good and the service was also amazing
Overall It was a fabulous holiday and look forward to book another very soon.

11 March 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience with Star…

Very disappointing experience with Star Tours.

We booked and fully paid for a tour for 4–5 April for a group of 6 people. At the time of booking, no one clearly informed us that the tour required a minimum of 25 passengers to be confirmed.

After making the payment and arranging leave from work for those specific dates, we were later told that the tour is not confirmed due to insufficient passengers. We were asked to move to another date (3rd April), which is not possible for us because our leave has already been approved for 4–5 April.

This kind of important information should be clearly communicated before customers make payment and plan their time. Changing the dates after booking creates a lot of inconvenience and stress for customers.

We hope the company improves transparency and communication so other customers do not face the same situation.

15 March 2026
Unprompted review
Rated 5 out of 5 stars

Europe 5 days tour

We had a great time on our Panoramic Europe tour with tour Manager Stephen Farnandez and coach driver Delroy. The guys were amazing and worked really hard in managing everything and everyone on time to make us see every possible destination. The food was top notch. Enjoyed it alot. Hotels were neat and clean and too comfortable as well.

11 March 2026
Unprompted review
Rated 4 out of 5 stars

Well Organized Tour

Was on their Aus/NZ tour and had a great experience. Tour was very well organized considering the logistics involved with moving a group of people across vast distances.
Itinerary was well thought out and had several events which were all very interesting.
All the hotels used for accommodations were very nice.
Food options in general are focused on catering to needs of vegetarians and there was not much of a choice for non-vegetarians.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

5-days Panoramic Europe

We had an amazing 5-days Panoramic Europe tour experience! Our tour manager (Stephen) was knowledgeable, friendly, and well-organised, making every destination interesting and enjoyable. The catering services were excellent, with fresh and tasty meals every day. A special thanks to our driver(Mohsen) for being punctual, professional, and ensuring a safe and comfortable journey throughout the trip. Everything was perfectly managed — highly recommended! ✨

22 February 2026
Unprompted review
Rated 5 out of 5 stars

The services of star tour company along…

The services of star tour company along with the tour manager was excellent .we enjoy mostly everyday Indian food & good hotels. Visiting and site
seeing was also well arranged for 16 days Australia & Newzeland tour fom 7 feb. to 22 feb 2026. Services of tour manager Mr.Vikas was good . He take care of every member of the group.
Thanks to Star Tour Co , along with tour manages Mr.Vikas

Shyam Mohan lal gupta
Sushma gupta

22 February 2026
Unprompted review
Rated 4 out of 5 stars

Great itinerary with best service

The itinerary was great and offered a nice mix of experiences at a reasonable pace and price! The accommodations were good being placed at strategic locations. Delicious Indian food provided at all destinations

22 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

A huge shout out to prasad shetty and Darshan who helped me allot with the booking
Prasad had helped with 2 bookings to Dubai and now USA coast to coast. I believe he is based in India and I call from the UK to ask for help and regardless of the time difference he helps me. I want to say special thank you to you for this.
Kind regards

18 February 2026
Unprompted review
Rated 4 out of 5 stars

Experience once again!!!!!

I enjoyed the Europe tour experience that I had with Star Tours during the period 06.09.2025 - 19.09.2025.

Lazlov is an amazing and extraordinary person to tour with, having an immense experience in and around Europe. Ramakanth is an amazing person to tour with. However, Ramakanth could have been better in guiding us to go around and more informative about each place that were visited.

The itineray and the plan were given inspite of which, we had to miss out on couple of them due to time restrictions (the reason given) instead of planning it to be proper fun filled day.

The tour guide who guided us on the last day was amazing and kind hearted who spoke to the point and enough informative as and when required. I completely forgot his name.

Overall, my experience has been amazing. I have and will do recommend Star Tours to others just the way we have been recommended by others.

Thank You
Radika Irkulla

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Unforgettable day out, booked another one already.

I had such a fantastic day trip to the Cotswolds and Oxford with Star Tours today! Our tour manager Mr. Divash Joshi was absolutely brilliant, friendly, attentive, and full of interesting stories that made every stop more enjoyable. And our coach captain Mr. Licka was amazing too, making the whole journey feel safe, smooth, and relaxed.
The vibe throughout the trip was so positive and well organised that I ended up booking another tour before we even finished this one. That’s how good it was!
Highly recommend Star Tours if you want a fun, stress-free, and memorable day out.

17 January 2026
Unprompted review
Rated 1 out of 5 stars

One of the worst experience of my life With Star Tours

I had a very disappointing experience with Star Tours. While the itinerary itself was fine, my main issue was the behaviour of the tour guide during the trip.

I felt extremely uncomfortable because the guide’s communication and behaviour towards me felt overly personal and inappropriate for a professional setting. There were several moments where he tried to stand too close to me and attempted physical contact such as hugging, which made me feel unsafe and anxious throughout the tour.

I also received repeated comments that felt flirtatious, and I was asked more than once to meet privately after returning to London. This was not what I expected from a tour company and it impacted my ability to enjoy the trip.

I am sharing this review so that the company can take this seriously and improve staff training, boundaries, and customer safety. I would not book again.
Tour Guide: Mr Divansh Joshi

19 November 2025
Unprompted review
Rated 5 out of 5 stars

I recently went on a 3-day Paris tour

I recently went on a 3-day Paris tour, and the overall experience was very well organized and memorable. A big credit goes to our tour manager, Stephen Fernandez, who handled everything calmly and professionally. His coordination, guidance, and attention to the group made the trip smooth and stress-free.

Special thanks as well to our coach captain, Mosin, for his discipline, punctuality, and safe driving throughout the journey. His cooperation and positive attitude kept everyone comfortable and on schedule.

Overall, it was a well-managed tour, and I truly enjoyed exploring Paris without any hassles. I would confidently recommend this team for future trips.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

We had the best tour guide Tej Shukla…

We had the best tour guide Tej Shukla and best captain Mitesh. They looked after us really well. We had great experience. They covered the whole tour itinerary and food provided was good as well including the hotel stay and breakfast. Would highly recommend.

27 December 2025
Unprompted review
Rated 5 out of 5 stars

Super-Excellent Panoramic Europe Tour (Nov 19th-23th, 2025)

5 Stars Super-Excellent Panoramic Europe Tour (Nov 19th-23th, 2025) with
5 Stars Tour Manager Mr Divash Joshi and
5 Stars Coach Captain Mr Licka,
Thanks so much for your kind help with Super excellent useful explanations in details of each & every areas that we visited during the 5 country-Tour. Truly appreciated.

Wishing … the Panoramic Europe Tour,
Mr Divash & Mr Licka with
Continuing Great Success &
Great Progress during
Happy New Year 2026 & Beyond.
From: Milton Seinwan
(Tour Group of 19thTo23rd Nov, 2025)

19 November 2025
Unprompted review

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