Ordered stationery. Very efficient and easy ordering. Came within 24 hours. However, whichever company delivered it, left it unattended in an unmanned reception area without even the courtesy to bu... See more
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Review summary
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Product arrived exactly as expected — on time, well‑packaged, and with zero issues. Service was spot‑on throughout, and the item was exactly as described. Reliable, straightforward, and hassle‑free. W... See more
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I cannot fault customer service. After my review about my phone call to them prior to purchasing and being told wrong dims for steps as when they arrived were far too small. They came back to me a... See more
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Quality teabags at a sensible price. Delivered with speed and attention to detail. As long as Staples have my Twinings brand I will never use a supermarket again.
Company replied
Company details
About Staples UK
Written by the company
Staples is committed to making it easy for customers to buy a wide range home and office stationery products, including office supplies, technology, furniture, and business services. Our mission is to save your time, money and effort so you’re free to do what you do best.
Staples.co.uk is operated in the UK under license to Banner Group Ltd (Company Number 05510758)
STAPLES UK
Written by the company
Contact info
evo Business Supplies Limited, Newland House, Unit 2, Express Way, WF6 2TZ, WAKEFIELD, United Kingdom
- 0333 999 3393
- csd@staples-online.co.uk
- staples.co.uk
4.2
Great
17K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
The company delivery is very quick
The company delivery is very quick. The communication with them and myself was great. The price is excellent . The order was correct.
23 May 2026
Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards Staples
Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
good service
30 May 2026
Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
On the delivery day
On the delivery day, the delivery drivers left my delivery unpacked form the main boxbehind my bins. I was disappointed to find them there. the packages could have been stolen
28 May 2026
Reply from Staples UK
Hello, thank you for your feedback. We are sorry to hear you are unhappy with the delivery service provided. Parcels can be left in a safe place at the drivers discretion as per our delivery terms. Sincere apologies for the inconvenience caused by this. Kind regards, Staples team.
Quality Twinings teabags at a sensible price
Quality teabags at a sensible price. Delivered with speed and attention to detail.
As long as Staples have my Twinings brand I will never use a supermarket again.
29 May 2026
Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Reply from Staples UK
Hello, thank you for your feedback. We are sorry to hear you are unhappy with the service provided. If you wish for us to follow up on this, please contact: csd@staples-online.co.uk. Sincere apologies for the inconvenience caused by this. Kind regards, Staples team.
I am still awating to receive my order
I am still awating to receive my order. You have my money but my order has not arrived.
29 May 2026
Reply from Staples UK
Hello, thank you for your feedback. An email has been sent with the proof of delivery details. Sincere apologies for the inconvenience caused by this. Kind regards Staples team.
Great price and fast delivery
28 May 2026
Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Reply from Staples UK
Hello, thank you for your feedback. We are sorry to hear of the delays with your order. Occasionally, items may become out of stock, and we rely on the estimated restock dates provided by our suppliers. While we aim to meet all due dates, they are not guaranteed. If a due date is delayed, it is typically due to the supplier's own stock availability. Sincere apologies for the inconvenience caused by this. Kind regards, Staples team.
Prompt service.
29 May 2026
Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
the orders were swiftly completed…
the orders were swiftly completed through the portal, reasonable prices, quick delivery.
27 May 2026
Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Reply from Staples UK
Hello, thank you for your feedback. We are sorry to hear of the delays with your order. Our backorders team should have contacted you with details of the delayed item. Sincere apologies for the inconvenience caused by this. Kind regards, Staples team.
Reply from Staples UK
Hello, thank you for your feedback. We are sorry to hear of the delays with your order. Occasionally, items may become out of stock, and we rely on the estimated restock dates provided by our suppliers. While we aim to meet all due dates, they are not guaranteed. If a due date is delayed, it is typically due to the supplier's own stock availability. Sincere apologies for the inconvenience caused by this. Kind regards, Staples team.
The product I purchased was faulty
The product I purchased was faulty. This was not Staples fault but they dealt with it very well.
28 May 2026
Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
Rapid product delivery
28 May 2026
Reply from Staples UK
Hello, thank you for your feedback. We're happy to hear you are pleased with the service provided. Kind Regards, Staples.
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