Stanton Optical - Wilmington Reviews 

55
TrustScore 4.5 out of 5

4.7

317 S College Rd, #1, 28403 Wilmington, NC, US


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See what reviewers are saying

Rated 5 out of 5 stars

I had previously left an "undecided" review of Stanton Optical due to getting overcharged which was nobody's fault that works in the shop and I changed my rating because Brandon (manager possibly) cal... See more

Company replied

Rated 5 out of 5 stars

It was a pleasure from start to finish with the store in Wilmington NC especially after an epic fail at a store in Fayetteville. The staff was professional, helpful and so courteous. They even got my... See more

Company replied

Rated 5 out of 5 stars

Very helpful employees that made me feel they cared and helped me find the right glasses for me customer service was very respectful and polite and helped me every step of the way

Rated 4 out of 5 stars

I picked up my glasses on 6/20. I told the lady helping me (she was very polite) that I couldn't really see using either pair. She said she understood and maybe my eyes were already tired (it was 93... See more

Company replied


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 317 S College Rd, #1, 28403, Wilmington, NC, United States

  • (910) 239-4175
Promotion box for Stanton Optical - Wilmington

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.7

Excellent

TrustScore 4.5 out of 5

55 reviews

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4.7

All reviews

(55)

13,466 reviews in the last 12 months

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Rated 5 out of 5 stars

Made sure I was 100% satisfied!!

I had previously left an "undecided" review of Stanton Optical due to getting overcharged which was nobody's fault that works in the shop and I changed my rating because Brandon (manager possibly) called me within hours of my review and refunded the difference back to my account. It's really hard to find a business or human being on the planet that will make things right but they have definitely went out of their way to make sure I was 100% satisfied. Thank you so much to Brandon who helped me with this.

3 July 2026
Stanton Optical - Wilmington logo

Reply from Stanton Optical - Wilmington

Hello Jamie. We sincerely apologize that your experience did not meet your expectations. We understand how frustrating and uncomfortable it can be when the final cost is different than anticipated, especially when you're trying to stay within a budget. Our goal is to clearly explain pricing, insurance coverage, and all available lens options so patients can make informed decisions without feeling pressured. We're glad to hear our manager was able to assist in lowering the cost, but we regret that the overall experience left you feeling embarrassed. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.

Rated 5 out of 5 stars

The staff at Stanton Optical were…

The staff at Stanton Optical were professional and very friendly. They were very patient with me and answered all my questions. It was a very pleasant experience dealing with Stanton Optical !!!

16 June 2026
Stanton Optical - Wilmington logo

Reply from Stanton Optical - Wilmington

Hello David! We're glad our team provided professional, friendly, and patient service while answering all your questions. We appreciate your kind words and are happy to hear you had a pleasant experience. We look forward to seeing you again!

Rated 5 out of 5 stars

Great job

Great job’!

2 July 2026
Stanton Optical - Wilmington logo

Reply from Stanton Optical - Wilmington

Hi Max. Thank you for your kind words! We're happy to hear you had a great experience and appreciate your support. We look forward to serving you again!

Rated 5 out of 5 stars

Kat made our experience amazing

Kat made our experience amazing! She went above and beyond to make sure we got a pair of glasses before we left.

2 July 2026
Unprompted review
Stanton Optical - Wilmington logo

Reply from Stanton Optical - Wilmington

Hello Hillary! We're glad Kat went above and beyond to make sure you had a great experience and helped you get your glasses before you left. We appreciate your kind words and will be sure to share your feedback with her!

Rated 5 out of 5 stars

Sean 100 percent did his profession he…

Sean 100 percent did his profession he was extremely knowledgeable

29 June 2026
Stanton Optical - Wilmington logo

Reply from Stanton Optical - Wilmington

Hello Theresa! We're glad Sean provided knowledgeable and professional service. We appreciate your kind words and look forward to seeing you again!

Rated 4 out of 5 stars

Nice People

I picked up my glasses on 6/20. I told the lady helping me (she was very polite) that I couldn't really see using either pair. She said she understood and maybe my eyes were already tired (it was 930am). I realize she was just doing her job but felt like maybe someone else could have helped figure out why I couldn't see? People were all really nice but I never felt like I was talking to anyone beyond a sales person. I'm going to check back with them in a few days and see if the situation improves with my vision.

20 June 2026
Stanton Optical - Wilmington logo

Reply from Stanton Optical - Wilmington

Hi Jeanette. We sincerely apologize that your experience did not meet your expectations. We understand how concerning it is to leave with new glasses that don't seem to provide clear vision, and we appreciate that you brought it to our team's attention at pickup. While some prescriptions can require a brief adjustment period, we understand your concern and hope you'll return so our team can further evaluate your glasses and address any issues. Thank you for your feedback.

Rated 5 out of 5 stars

It was a pleasure from start to finish…

It was a pleasure from start to finish with the store in Wilmington NC especially after an epic fail at a store in Fayetteville. The staff was professional, helpful and so courteous. They even got my fiance in for an appointment for contacts and got her fitted and her contacts on order all while making my glasses. I even ordered new sunglasses as well. Thanks to everyone for all your help. You've definitely earned our business.

19 June 2026
Stanton Optical - Wilmington logo

Reply from Stanton Optical - Wilmington

Hello Samuel! We're so glad to hear your Wilmington team provided a smooth and positive experience from start to finish. It's great to know they were able to assist both you and your fiancée and help with glasses and contacts efficiently. We truly appreciate your support and look forward to serving you both again!

Rated 5 out of 5 stars

Customer service was very outstanding

Customer service was very outstanding! I love the great hospitality and professionalism that was shown! We were waited on in a timely fashion, so the overall experience was great!

18 June 2026
Stanton Optical - Wilmington logo

Reply from Stanton Optical - Wilmington

Hello Regina. Thank you so much for your wonderful feedback! We’re thrilled to hear you experienced outstanding customer service and felt welcomed with great hospitality and professionalism. It’s great to know everything was handled in a timely manner and that your overall visit was a positive one. We truly appreciate your support!

Rated 5 out of 5 stars

Helpful staff

12 June 2026
Stanton Optical - Wilmington logo

Reply from Stanton Optical - Wilmington

Hello Shea! Thank you for your kind feedback. We are glad to hear our team was helpful and that you had a positive experience with us. We truly appreciate your support.

Rated 5 out of 5 stars

The guy I there was super nice and very…

The guy I there was super nice and very helpful

26 May 2026
Stanton Optical - Wilmington logo

Reply from Stanton Optical - Wilmington

Hello Joseph! Thank you so much for your kind words. We are happy to hear you had a positive experience and that our team was friendly and helpful. Your support truly means a lot to us.

Rated 5 out of 5 stars

New glasses

This was my first experience at an eye doctor in a long time. I am very pleased with the service I received at this location and would refer them to my friends and family.

10 June 2026
Stanton Optical - Wilmington logo

Reply from Stanton Optical - Wilmington

Hello Kerry! We are truly happy to hear you had a great experience, especially after not visiting an eye doctor in some time. It means a lot to know you would recommend us to your friends and family. We truly appreciate your support.

Rated 5 out of 5 stars

The manager that stepped in

The manager that stepped in in Wilmington that came from Fayetteville was extremely professional and courteous. Thank you

13 May 2026
Stanton Optical - Wilmington logo

Reply from Stanton Optical - Wilmington

Hello Dennis! We’re pleased to hear that the manager who assisted you provided such professional and courteous service. We’ll be sure to share your appreciation with them. Thank you for your support, and we look forward to serving you again!

Rated 5 out of 5 stars

Newbie.

It was my first time getting glasses and they made the experience non-stressful. The staff were very friendly and knowledgable.

6 May 2026

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