Stanton Optical - West Allis Reviews 16

TrustScore 3.5 out of 5

3.7

3101 S 108th St, 53227 West Allis, WI, US


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Rated 5 out of 5 stars

I had to get re-examined and everyone was very helpful and kind. They did not get upset I had to get a different prescription. It was a nice experience.

Rated 5 out of 5 stars

I recently had an eye exam and ordered two pair of progressive lens eyeglasses. Upon receiving them, I found that I was unable to see close-up clearly through one lens. I returned to the store with t... See more

Rated 5 out of 5 stars

After surgery for a detached retina, I went in to get a pair made quickly, in late Jan, and was out the door with a single lens pair about 35 minutes later. Thank you, Hevyn. Great service! So pleas... See more

Company replied

Rated 1 out of 5 stars

The young lady never wiped down amy equipment before having me rest my chin and forehead. Also wasn't greeted or anything. Most of all, it i knew it was. Virtual exam. I wouldn't even choose Stanton.... See more

Company replied


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical - West Allis

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

3.7

Average

TrustScore 3.5 out of 5

16 reviews

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Rated 5 out of 5 stars

Vision not clear in new prescription

I recently had an eye exam and ordered two pair of progressive lens eyeglasses. Upon receiving them, I found that I was unable to see close-up clearly through one lens. I returned to the store with that pair and explained my problem. After checking the prescription the employee offered to order new glasses, which was done. She also offered me the pair of glasses I was unable to see clearly through. I appreciated that as I can still wear them while doing yard work to prevent damage to the pair I am able to see clearly with.

31 March 2026
Rated 1 out of 5 stars

Virtual exams only, no in person doctor

The young lady never wiped down amy equipment before having me rest my chin and forehead. Also wasn't greeted or anything. Most of all, it i knew it was. Virtual exam. I wouldn't even choose Stanton. I expected a in-person exam. I will never recommend Stanton and will not be coming back.

12 March 2026
Stanton Optical - West Allis logo

Reply from Stanton Optical - West Allis

Hello, we’re sorry to hear about your concerns regarding cleanliness, communication, and that our virtual eye exam didn't meet your expectations. Please know that all prescriptions are reviewed and signed by licensed doctors. We appreciate you bringing this to our attention. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 3 out of 5 stars

Most recently was mixed

Most recently was mixed. The guy (don’t remember his name) was very helpful really nice. How ever picking up the new glasses was some shorts girl with glasses was pretty rude, to the point were I just grabbed the glasses and left right away

19 March 2026
Stanton Optical - West Allis logo

Reply from Stanton Optical - West Allis

Hello David. We’re glad to hear that one of our team members was helpful and kind during your visit. However, we’re sorry to learn that your experience during pickup did not meet your expectations. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 1 out of 5 stars

Very disappointed. Would not recommend

I don’t like the fact there is not an actual doctor performing the eye exam. Also the notification system is flawed. I received notification that my order was ready for pick up just to drive 30 mins to the store and my order wasn’t there. The person working couldn’t tell me where my order was or how much longer it would be. As much as glasses and contacts cost the orders should definitely have tracking numbers.

21 March 2026
Stanton Optical - West Allis logo

Reply from Stanton Optical - West Allis

Hello Krystal, we're sorry for your experience and the delay with your order. We appreciate your patience. We're still actively working on this for you, and as soon as we receive an update, we’ll be sure to reach out right away.

Rated 2 out of 5 stars

I need to schedule an appointment with…

I need to schedule an appointment with an actual eye dr. as my perscription is Not working as well as my previous perscription.

12 March 2026
Stanton Optical - West Allis logo

Reply from Stanton Optical - West Allis

Hello Katherine. We're truly sorry to hear about your experience and that your prescription is not working as expected. Please know all prescriptions are reviewed and signed by a licensed doctor. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Customer service

Margaret, Heaven, and there was another young lady there. I'm not sure of her name. They were all nice very respectful and engaging in me the customer.

12 March 2026
Rated 5 out of 5 stars

Great service, efficient, and prices

After surgery for a detached retina, I went in to get a pair made quickly, in late Jan, and was out the door with a single lens pair about 35 minutes later. Thank you, Hevyn. Great service!
So pleased with the service, I wanted a backup pair (I need them for driving), so I went in again and ordered another identical pair, as well as a pair of sunglasses with the prescription. Had both pairs in hand soon thereafter, and again very pleased with the service from Margaret. Working with my insurance and everything. Everyone I dealt with in the store was very polite, pleasant, and professional. Once my other eye from surgery is fully healed, I will definitely return for a few more pairs. Dealt with another retailer in the past, and the difference was amazing. I have already spread the word of my positive experience at Stanton Optical in West Allis. Thanks again to everyone there, you are doing a great job!

4 March 2026
Stanton Optical - West Allis logo

Reply from Stanton Optical - West Allis

Hello Thomas! We’re thrilled to hear that Hevyn, Margaret, and our entire team were able to provide prompt, professional, and friendly service for your glasses needs. We’re so glad you’re pleased with your glasses and sunglasses, and we truly appreciate you spreading the word about Stanton Optical in West Allis. We look forward to helping you with future pairs once your other eye is fully healed!

Rated 5 out of 5 stars

Walking Into Stanton And EveryTime It’s…

Walking Into Stanton And EveryTime It’s Great Greetings Not A Long Wait But If It Is They Have Like Coloring Books For The Kids To Be Entertained I Love It Will Always Go Back . (:

28 February 2026
Stanton Optical - West Allis logo

Reply from Stanton Optical - West Allis

Hello Maria, Thank you so much for sharing your experience! We’re thrilled to hear you enjoy the warm greetings, quick service, and thoughtful touches for the kids. We truly appreciate your support and look forward to seeing you again!

Rated 4 out of 5 stars

Overall good

The girl that greeted me at the door was a little short with me but the rest of the service was great and pleasant. Started with a bad impression but finished strong!

26 February 2026
Stanton Optical - West Allis logo

Reply from Stanton Optical - West Allis

Hello Amanda, Thank you for sharing your experience! We’re glad to hear that, despite the initial impression, the rest of your visit was pleasant and that our team provided great service. We truly appreciate your feedback and look forward to serving you even better next time!

Rated 3 out of 5 stars

I was uncomfortable with the eye test…

I was uncomfortable with the eye test being virtual & there was no letting me know until I was in the chair. That should.be upfront when making the appointment. The extras are way too expensive too.

21 February 2026
Stanton Optical - West Allis logo

Reply from Stanton Optical - West Allis

Hello. We're truly sorry to hear about your experience and that the eye exam did not meet your expectations. Please know all prescriptions are reviewed and signed by a licensed doctor. We strive to offer a wide variety of frames and services at competitive prices, and we hope to have the opportunity to better serve you in the future. We appreciate your feedback.

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