Audrey was so much help very professional and so sweet definitely will be coming back to see her
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Audrey was so much help very professional and so sweet definitely will be coming back to see her
Company replied
The Eye Exam went smoothly and the employees who helped were kind and professional, I'm bad with names so I can't quote them here. It was a blonde woman who gave the exam, a woman with black hair who... See more
Company replied
They were working in a timely manner. They made me feel comfortable knowing that I would walk out of their office with not only one pair but two pairs of glasses!
Company replied
The eye exam was terrible I understand that remote helps to cut cost but I feel in the end I ended up with transition lens that are not what I was expecting I have had transition lens for quite a w... See more
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Written by the company
5651 Sherwood Way, #113, 76901, San Angelo, TX, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The appointment, purchase, and delivery of my glasses were all exceptional and timely! The staff was incredibly helpful and knowledgeable.

Reply from Stanton Optical - San Angelo
Audrey was so much help very professional and so sweet definitely will be coming back to see her

Reply from Stanton Optical - San Angelo
They were working in a timely manner.
They made me feel comfortable knowing that I would walk out of their office with not only one pair but two pairs of glasses!

Reply from Stanton Optical - San Angelo
well this is not my first rodeo with Stanton.
One my previous visit the eye perscription done by Staton was horrible in the sense I could not see properly, my vision was blurry even with the new glasses.
Now I went again and the glasses made for me are the same way. The new ones are blurry and my old perscription glasses are good.
When are they going to get it right!!!!
All they worry about is if I going to pay the bill.
I will pay Just to be able to see.
Need my glasses to be able to legally drive.
Some people there don't understand this.
I have a CDL and drive an 80,000 pound Semi and Trailer and most of the time I have 45,000 pounds of dangerous chemicals in that trailer. I NEED GLASSES THAT I CAN SEE CORRECTLY THRU....

Reply from Stanton Optical - San Angelo
Great staff, very helpful and compassionate.
I made the right choice to switch to Stanton Optical!
I was not impressed with this experience at all. From the beginning that I went into the appointment with my son, I felt the lady that took us to the back didn’t even explain the processes. I told her that my son was a minor where did she take him. Cause she took him first to the machine to check his eyes. She then took him into another room by himself with explaining anything or letting me know Nothing. We both had appointments, and she was just annoyed from the start and her whole attitude was just shitty as hell. And then when she finally took me to a room with a tel med doc I asked her where is my son what’s going on. She’s like he’s fine. He’s doing his ones and 1s and 2s I was like OK well how am I gonna know what the tele doc says or what’s gonna happen? She went on to say he’s fine he’ll be taken to the front when he’s done. I was like ok you could of explained yall process and what’s gonna happen. Hes a minor and I am the parent paying for the damn exam. She said well he’s ok. Getting the glasses on the floor was ok but getting my glasses after 2 weeks was a nightmare!!!! 3 different times they could not get me a correct prescription. I had my old prescription from the yr before and glasses I had two yrs ago and I could see better in them then all the prescriptions they did for me. When I finally asked for a refund they only were gonna refund me $56 that’s not even a sum of what I paid. I couldn’t believe it. I was like what why? They said the tele med docs are paid for and the only thing left was a small part for the lenses. But that’s not what they took from me at the time I paid. They told me they could use my last yr prescription to do my new glasses can you believe that! I paid for them to give me a new prescription and paid for progressive lens and this is what I get a old prescription that does not work because my eyes have gotten worse. I will never go back. For a basic prescription maybe they can do but hold your breath if you want a correct prescription. Cheap is not always better. What I thought was going to be a deal for me to get 2 glasses and progressive lens turned out to be just as expensive for me to just go to the more expensive optometrist. Ughh what a mess

Reply from Stanton Optical - San Angelo
The technicians were great. They explained everything they were doing step by step. The end game was awesome. I don't remember ever being able to see this clearly 👍👍👍👍👍
I was having a problem with my nose pieces starting to rub my nose and make it sore. So I went in to get and adjustment. The woman that waited on was not pleasant. I told what was wrong and her replies was " Well what do you want to due?" Like I am the expert here. So i suggested that we open up the nose. This the same woman that gave me my glasses when they first came in. She just handed them to me and as soon as she could went back to a personal call. She never fitted the glasses to my face. This was wrong from the start. I won't be returning.

Reply from Stanton Optical - San Angelo
Staffing was professional and nice they made us aware what was going on
Charge you before the exam for the absolutely most expensive price then sell you the cheapest possible lenses that don't even match what 3 other say your prescription is wrong

Reply from Stanton Optical - San Angelo
Always feel like my wishes or concerns are going to be made right. I trust stanton optical with my needs.
The staff was very friendly and attentive and the service was amazingly efficient.
Courteous and kind and helpful staff. No feelings of being rushed of in a hurry.
Very efficient at checkout when choosing frames.
Pick-up was simple and quick.
The eye exam was terrible I understand that remote helps to cut cost but I feel in the end I ended up with transition lens that are not what I was expecting
I have had transition lens for quite a while and these do not measure up for what I do
The cost was ok but the service in the end was less than expected
Everything. The girl knows what she is doing and explains everything to u. The guy was super nice. It was fast and easy
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.