getting customer name right when i picked up the glasses the guy was calling be by different names after telling him my first name and last several times i will never go back there
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thank you for all your help in accommodating me with my eye exam and making my RX right!
Company replied
I was initially unhappy. But Stanton made it right. I love my glasses and the staff is very accommodating.
Company replied
They were very nice and treated my husband and I with respect. Very professional and its pretty cool how the doctors are virtual and can control everything through a computer.
Company details
Written by the company
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Written by the company
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contact info
2901 N Main St, Suite G, 88201, Roswell, NM, United States
- 5756801300
Two Pairs for $79 + Free Eye Exam
4.0
Great
39 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Glasses are crooked went back to get…
Glasses are crooked went back to get them straightened still crooked and I have a glare not good product
9 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
There's no Dr
There's no Dr. Prescription was wrong 2 times. I gave up. My daughters script was also wrong. This is a garbage place! Don't go here!
7 March 2026
Reply from Stanton Optical - Roswell
Hello. We're sorry to hear about your and your daughter experience and that your prescriptions are not working as expected. Please know all prescriptions are reviewed and signed by a licensed doctor. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
My first vist i was very impressed
My first vist i was very impressed. It only took a week for my glasses came in. I went to pick them up and was very disappointed the person handed me my glasses I put them on and told her I couldn't see. I looked and the nose piece was bent wrong. I told her about it she said it would take a few days to adjust. I said the nose piece was bent she said oh you can fix that at home. Not happy.......
20 March 2026
Great service …
The Lady that helped us was very kind and professional she made the experience a good one and helped me get into a quick pair of glasses thank you so much.
21 March 2026
Was very pleased with the people that…
Was very pleased with the people that work there and I lived both my glasses and great price.
27 February 2026
My order was supposed to arrive on…
My order was supposed to arrive on 3/14/26 when I went to pick up my order they told me that they haven’t received it yet, and they didn’t give me any information about when I would receive my order when I asked they lady said her manager would reach out to me with further information and as of now I haven’t heard anything yet from anyone.
1 March 2026
Reply from Stanton Optical - Roswell
Hello Michael. We’re sorry to hear about the delay with your order and the lack of an update after your visit. Please know that we are actively working on your glasses and will notify you as soon as they’re ready. Our team has attempted to contact you but was unable to reach you. Don’t hesitate to reach out to our support team at 877-518-5788 we’ll be glad to answer any questions you may have.
Spanish Speaking And That Helps Alot.
They were very nice and treated my husband and I with respect. Very professional and its pretty cool how the doctors are virtual and can control everything through a computer.
27 February 2026
I was lied to
26 February 2026
Reply from Stanton Optical - Roswell
Hello Vicky. We apologize for your negative experience and would like to understand what happened during your last visit. Please contact our support center at 877-518-5788 so we can assist you further.
I can see clearly now
Great place to buy eyeglasses they act like they really care. I really enjoy my new glasses.
14 March 2026
Reply from Stanton Optical - Roswell
Hello Isaac! We’re happy to hear you’re enjoying your new glasses and felt well cared for! Thank you for your kind feedback.
Great and fast service.
11 March 2026
Quick and very friendly staff!!!
9 March 2026
Reply from Stanton Optical - Roswell
Hello Aumanda! We’re glad our staff could provide quick and friendly service. We look forward to seeing you again!
They advertise that I would get glasses…
They advertise that I would get glasses the same day and then turns out they didn’t have my lenses so I ended up having to wait a week after I pay for them and then they never called me to tell me if my glasses were ready I had to go in and ask I received no phone call saying that they were ready
6 March 2026
Reply from Stanton Optical - Roswell
Hello Kylei. We’re sorry to hear that your experience did not meet expectations and any confusion regarding same-day service. Please note that same-day service can vary depending on your prescription and product selection. We are always looking for ways to improve and better serve our community, and we hope to have the opportunity to better serve you in the future. We appreciate your feedback.
Reply from Stanton Optical - Roswell
Hello Barbara! We’re glad our team member was able to provide great service, and we truly appreciate your feedback!
Helpful Staff
Helpful Staff! Excellent Service. Shoutout to Lorenzo for making the process easy.
2 March 2026
Reply from Stanton Optical - Roswell
Hello Marco! We’re glad Lorenzo and our team made the process easy and provided excellent service. We’ll be sure to share your shoutout with him!
Reply from Stanton Optical - Roswell
Hello Crystal, Thank you! We're glad to hear that you had a quick and easy experience, and that you loved our selection. We look forward to serving you again soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.