When i picked up glasses, the prescription was wrong. I was told to keep them for a week and if still a problem come back and retest with optician. Optician not available for over 1 month.
Company replied
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See what reviewers are saying
I brought my 10 year old (w/ her younger brother in tow) daughter for a new pair of glasses. The Store Manager was so sweet and amazing. As a Store Manager myself, it was so refreshing to see someone... See more
Great customer service, easy process. Same day, fast and friendly all questions were answered. Staff was very knowledgeable!
They are great been using them for years. Didn’t wait long, and I was a walk in with no appointment. Everyone is nice and the young man who helped me was great and funny. It was a pleasant experience.... See more
Company details
Written by the company
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Written by the company
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contact info
7000 N Davis Hwy, Suite A, 32504, Pensacola, FL, United States
- (850) 250-5924
Two Pairs for $79 + Free Eye Exam
4.4
Excellent
38 reviews
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Excellent customer service
Excellent customer service.
Telemedicine apt was pleasant
Pre-exam was thorough
9 May 2026
Staff members were nice.
Convenient location. The wait to receive my glasses was much longer than expected.
21 April 2026
Great customer service
Great customer service, easy process. Same day, fast and friendly all questions were answered. Staff was very knowledgeable!
4 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
When i picked up glasses
When i picked up glasses, the prescription was wrong. I was told to keep them for a week and if still a problem come back and retest with optician. Optician not available for over 1 month.
22 April 2026
Reply from Stanton Optical - Pensacola
Hello. We’re very sorry to hear about your experience and sincerely apologize for the frustration caused by the prescription concerns and the delay in being able to follow up with an optician. Please know all of our prescriptions are reviewed and signed by a licensed doctor. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
Glasses didn't work
Glasses didn't work. Prescription was wrong. They wanted me to wait another 6 to 8 weeks to "fit me in" to fix the fact I couldn't see to read. After I had been practicing for 2 weeks for "my eyes to adjust".
11 April 2026
Great customer service and…
Great customer service and representatives communication skills was great with good multi tasking being low staffed and all. Appreciate both ladies with their help.
26 April 2026
They are great been using them for…
They are great been using them for years. Didn’t wait long, and I was a walk in with no appointment. Everyone is nice and the young man who helped me was great and funny. It was a pleasant experience. I just got my new glasses yesterday so I’m trying to adjust. I highly recommend.
29 April 2026
The staff and the customer service was…
The staff and the customer service was outstanding and they go above and beyond
25 April 2026
I want you to know that I had a great…
I want you to know that I had a great experience with the service and Eyewear 👓 selection
25 April 2026
Everyone was so helpfull and nice…
Everyone was so helpfull and nice everyone had a really good attittude specially Ms.Silvia .
23 April 2026
I do not like the virtual eye exam
I do not like the virtual eye exam. When I received my glasses, I was so upset. I couldn't see very much at all.
24 April 2026
Every associate was friendly and…
Every associate was friendly and helpful! Very impressed!
4 April 2026
All the workers are very hands on and…
All the workers are very hands on and informed. Been going to them for 6 years, and really enjoy them
3 April 2026
Very friendly
Very friendly, let me know when they were arriving etc. Made sure I tried them on before I left the building. And made sure I was happy w them before I walked out the door.
13 April 2026
Great service!
11 April 2026
Very nice and great customer service
10 April 2026
Wonderful experience
Crystal treated me with warmth and care. I was a first time customer walk-in, but Crystal greeted me like she was happy to see me. She explained the eye exam process and helped me to pick glasses within my budget. I am grateful the customer service and the product as well as the thorough exam
8 April 2026
Very kind and helpful
We were here from out of town. My son lost his glasses and they were able to give him an exam and new glasses in the same day. They were so kind and caring. Thank you so much.
8 April 2026
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