Stanton Optical - Palm Springs Reviews 

27
TrustScore 4 out of 5

4.2

3801 S Congress Ave, 33461 Palm Springs, FL, US


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Rated 5 out of 5 stars

Every single person in that building was so entirely friendly, helpful, nice and entirely honest. This was the first time in my life that I have needed glasses and they have set a pretty high standard... See more

Company replied

Rated 5 out of 5 stars

“The employee provided excellent service. They helped me choose the right pair of glasses and took the time to clearly explain my insurance benefits. They also showed me how the two‑glasses promotion... See more

Rated 3 out of 5 stars

of the two pair, one had incorrect prescription. I had to wait almost two weeks before this was corrected. Once I received text 2nd pair was ready, it took almost 30 minutes for them to find the glas... See more

Company replied

Rated 5 out of 5 stars

The Optometrist is there every step of the way! Very accommodating. There were several selections that I could chose from. It was an overall great experience. I ended up with 2 pair of beautiful presc... See more


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 3801 S Congress Ave, 33461, Palm Springs, FL, United States

  • (561) 408-9074
Promotion box for Stanton Optical - Palm Springs

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.2

Great

TrustScore 4 out of 5

27 reviews

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4.2

All reviews

(27)

15,028 reviews in the last 12 months

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Rated 5 out of 5 stars

Glasses were done good all my questions…

Glasses were done good all my questions were answered.the staff was very good

25 July 2026
Stanton Optical - Palm Springs logo

Reply from Stanton Optical - Palm Springs

Hello Darrell, Thank you for your wonderful review! We're glad to hear your glasses turned out great and that our team was able to answer all your questions. We truly appreciate your kind words about our staff and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Moustafa is excellent

Moustafa is excellent! Very kind, friendly and attentive. We have been patients of Stanton for many years and he is the best manager by far. So happy to have been helped by him. Thank you Moustafa!! And thank you Stanton!

6 July 2026
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Reply from Stanton Optical - Palm Springs

Hi Brodan. Thank you for your wonderful review! We're thrilled to hear Moustafa provided such kind, friendly, and attentive service. We truly appreciate your continued loyalty to Stanton Optical and are grateful for your kind words about his dedication as a manager. We'll be sure to share your compliments with Moustafa, and we look forward to continuing to serve you for many years to come!

Rated 5 out of 5 stars

Such an amazing place.

Every single person in that building was so entirely friendly, helpful, nice and entirely honest. This was the first time in my life that I have needed glasses and they have set a pretty high standard for me going forward. I don’t see myself going anywhere else honestly.

29 June 2026
Stanton Optical - Palm Springs logo

Reply from Stanton Optical - Palm Springs

Hi Chad. Thank you for your kind feedback! We're thrilled to hear you had a great experience from beginning to end. We appreciate you choosing Stanton Optical and look forward to serving you again in the future!

Rated 2 out of 5 stars

contact delivery

no one called me telling me that my contacts arrived and no one was picking up the phone either. it’s been sitting there for 13 days before i went in the office to pick them up.

6 May 2026
Stanton Optical - Palm Springs logo

Reply from Stanton Optical - Palm Springs

Hello Allison. We sincerely apologize for the lack of communication regarding your contact lens order. We understand how frustrating it is to discover that your contacts had been available for nearly two weeks without receiving a notification, especially when you were unable to reach the office by phone. This is not representative of the level of service we strive to provide. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.

Rated 5 out of 5 stars

My experience with Stanton optical was…

My experience with Stanton optical was a great experience, I got my prescription and frame there which they gave me a 50% discount off my total even though I did not get my eye examination done there, however after picking up my glasses I was not comfortable with the choice of frame nor my prescription so I brought it back to get some adjustment to my prescription, and after explaining the situation they exchanged the frame for me free of cost and also did the lens adjustment free of cost, now I’m happy with my frame and prescription lens, thanks to Stanton Optical.

4 June 2026
Stanton Optical - Palm Springs logo

Reply from Stanton Optical - Palm Springs

Hello Janeise. Thank you so much for sharing your experience! We’re glad to hear you initially found a great deal and chose us for your glasses, and even more pleased that our team was able to take care of your concerns afterward. Making things right by adjusting your prescription and exchanging your frames at no extra cost is exactly the kind of service we strive to provide. It’s wonderful to know you’re now happy with both your frames and lenses—we truly appreciate your trust and support!

Rated 5 out of 5 stars

They was nice and respectful they treat…

They was nice and respectful they treat me right and really good much love for them

11 June 2026
Stanton Optical - Palm Springs logo

Reply from Stanton Optical - Palm Springs

Hello Joseph! Thank you so much for your kind words. We are happy to hear our team treated you with respect and made you feel well taken care of. Your support truly means a lot to us.

Rated 5 out of 5 stars

Everyone was welcoming

Everyone was welcoming, very nice and the glasses fit perfectly. I love it.

4 June 2026
Stanton Optical - Palm Springs logo

Reply from Stanton Optical - Palm Springs

Hello Charlene! We’re so glad to hear you felt welcomed and had a positive experience with our team. It’s wonderful to know your glasses fit perfectly and that you love them. Thank you for your kind feedback!

Rated 3 out of 5 stars

Staff member was not attentive

Staff member was not attentive, trying to do too many things at a time. I wasn’t even told there would be a reviewer talking to me, the tablet was just put in front of me. One of the pair of glasses does not fit well, he tried to adjust but they still do not fit properly. I will return on another time and try to have them adjusted again.

23 May 2026
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Reply from Stanton Optical - Palm Springs

Hello. We’re sorry to hear that your experience did not feel as attentive and informative as it should have. That is not representative of the level of service we strive to provide. We appreciate you giving us another opportunity to adjust your glasses and we’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

I loved it here

I loved it here, very attentive, and very helpful, especially mufasa he helped me the day i went in and he was so very helpful and understanding

5 May 2026
Rated 3 out of 5 stars

Incorrect prescription

of the two pair, one had incorrect prescription. I had to wait almost two weeks before this was corrected. Once I received text 2nd pair was ready, it took almost 30 minutes for them to find the glasses. Once found, I had to wait another 10 minutes to speak with optometrist OVER THE PHONE ! Not sure what sort of valid evaluation can occur over the phone !

1 April 2026
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Reply from Stanton Optical - Palm Springs

Hello LaGail. We’re very sorry to hear about your experience and sincerely apologize for the incorrect prescription, the delay in getting it corrected, and the extended wait time during pickup. Please note that your telehealth session was conducted with and reviewed by a licensed doctor, though we regret this interaction did not meet expectations. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Good service

“The employee provided excellent service. They helped me choose the right pair of glasses and took the time to clearly explain my insurance benefits. They also showed me how the two‑glasses promotion would save me money. I truly appreciated their patience and guidance.”

13 March 2026
Rated 1 out of 5 stars
Stanton Optical - Palm Springs logo

Reply from Stanton Optical - Palm Springs

Hello Jamie. We’re sorry to hear about your experience and that you only received one pair of glasses. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Great choice selection

The Optometrist is there every step of the way! Very accommodating. There were several selections that I could chose from. It was an overall great experience. I ended up with 2 pair of beautiful prescription glasses just shy of $400. Great deal!

16 March 2026
Rated 1 out of 5 stars

I bought three pairs of glasses

I bought three pairs of glasses. Two pairs of glasses for distance one was clear. That one so far is fine. My sunglasses have already fallen apart the lens fell out. My third pair was computer glasses so I could see the computer. They were a backup pair of glasses I already have a pair. I've been back to the store three times now to get it corrected because I couldn't see out of the glasses that were created for me. I still have to go back and see if they corrected it. I've been back to the store about 6 times. I'm extremely frustrated and disappointed honestly I just like a refund I'll return all the glasses. I've been to many different optical stores. This one was the closest to me at the moment where I live I figured I'd give it a try. And it's been a horrible experience. They have been nice in the store and have tried to correct it but are not getting it right. I just want glasses that will not fall apart.

10 March 2026
Stanton Optical - Palm Springs logo

Reply from Stanton Optical - Palm Springs

Hello Julie, we’re very sorry to hear about the ongoing issues with your glasses and the frustration this has caused. We understand how disappointing it must be to make multiple visits and still not have glasses that meet your needs. Thank you so much for bringing this to our attention. We’ll be escalating this internally to make sure it’s thoroughly reviewed, and we truly appreciate your feedback.

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