Stanton Optical - Palm Springs Reviews 19

TrustScore 4 out of 5

4.1

3801 S Congress Ave, 33461 Palm Springs, FL, US


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Rated 3 out of 5 stars

of the two pair, one had incorrect prescription. I had to wait almost two weeks before this was corrected. Once I received text 2nd pair was ready, it took almost 30 minutes for them to find the glas... See more

Company replied

Rated 5 out of 5 stars

“The employee provided excellent service. They helped me choose the right pair of glasses and took the time to clearly explain my insurance benefits. They also showed me how the two‑glasses promotion... See more

Rated 5 out of 5 stars

The Optometrist is there every step of the way! Very accommodating. There were several selections that I could chose from. It was an overall great experience. I ended up with 2 pair of beautiful presc... See more

Rated 3 out of 5 stars

Everything was fine The optometrist the assistant the eye exam felt first class until we got to the pricing and then it felt like I was suddenly trying to be robbed a bait and switch

Company replied


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 3801 S Congress Ave, 33461, Palm Springs, FL, United States

  • (561) 408-9074
Promotion box for Stanton Optical - Palm Springs

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.1

Great

TrustScore 4 out of 5

19 reviews

5-star
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Rated 5 out of 5 stars

I loved it here

I loved it here, very attentive, and very helpful, especially mufasa he helped me the day i went in and he was so very helpful and understanding

5 May 2026
Rated 3 out of 5 stars

Incorrect prescription

of the two pair, one had incorrect prescription. I had to wait almost two weeks before this was corrected. Once I received text 2nd pair was ready, it took almost 30 minutes for them to find the glasses. Once found, I had to wait another 10 minutes to speak with optometrist OVER THE PHONE ! Not sure what sort of valid evaluation can occur over the phone !

1 April 2026
Stanton Optical - Palm Springs logo

Reply from Stanton Optical - Palm Springs

Hello LaGail. We’re very sorry to hear about your experience and sincerely apologize for the incorrect prescription, the delay in getting it corrected, and the extended wait time during pickup. Please note that your telehealth session was conducted with and reviewed by a licensed doctor, though we regret this interaction did not meet expectations. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Good service

“The employee provided excellent service. They helped me choose the right pair of glasses and took the time to clearly explain my insurance benefits. They also showed me how the two‑glasses promotion would save me money. I truly appreciated their patience and guidance.”

13 March 2026
Rated 1 out of 5 stars
Stanton Optical - Palm Springs logo

Reply from Stanton Optical - Palm Springs

Hello Jamie. We’re sorry to hear about your experience and that you only received one pair of glasses. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Great choice selection

The Optometrist is there every step of the way! Very accommodating. There were several selections that I could chose from. It was an overall great experience. I ended up with 2 pair of beautiful prescription glasses just shy of $400. Great deal!

16 March 2026
Rated 1 out of 5 stars

I bought three pairs of glasses

I bought three pairs of glasses. Two pairs of glasses for distance one was clear. That one so far is fine. My sunglasses have already fallen apart the lens fell out. My third pair was computer glasses so I could see the computer. They were a backup pair of glasses I already have a pair. I've been back to the store three times now to get it corrected because I couldn't see out of the glasses that were created for me. I still have to go back and see if they corrected it. I've been back to the store about 6 times. I'm extremely frustrated and disappointed honestly I just like a refund I'll return all the glasses. I've been to many different optical stores. This one was the closest to me at the moment where I live I figured I'd give it a try. And it's been a horrible experience. They have been nice in the store and have tried to correct it but are not getting it right. I just want glasses that will not fall apart.

10 March 2026
Stanton Optical - Palm Springs logo

Reply from Stanton Optical - Palm Springs

Hello Julie, we’re very sorry to hear about the ongoing issues with your glasses and the frustration this has caused. We understand how disappointing it must be to make multiple visits and still not have glasses that meet your needs. Thank you so much for bringing this to our attention. We’ll be escalating this internally to make sure it’s thoroughly reviewed, and we truly appreciate your feedback.

Rated 5 out of 5 stars

My glasses were not focusing right

My glasses were not focusing right, brought them in and got instant service and had the glasses ready the next day.

24 February 2026
Stanton Optical - Palm Springs logo

Reply from Stanton Optical - Palm Springs

Hello Edward! ! We’re glad our team was able to provide quick service and get your glasses properly adjusted so fast. We appreciate your feedback and look forward to serving you again!

Rated 3 out of 5 stars

Everything but the sales part

Everything was fine The optometrist the assistant the eye exam felt first class until we got to the pricing and then it felt like I was suddenly trying to be robbed a bait and switch

6 March 2026
Stanton Optical - Palm Springs logo

Reply from Stanton Optical - Palm Springs

Hello Lenny. We’re glad to hear that your experience with the optometrist, assistant, and the exam itself felt first class. However, we’re sorry to learn that the pricing portion of your visit left you feeling this way. Our goal is to make eye care as accessible as possible, and we’re continuously working to provide clearer information around pricing and we hope to have the opportunity to better serve you in the future. We appreciate your feedback.

Rated 5 out of 5 stars

Great fit and quality

Great fit and quality

4 March 2026
Stanton Optical - Palm Springs logo

Reply from Stanton Optical - Palm Springs

Hello Gary, Thank you for your review! We’re glad to hear you’re happy with the fit and quality. We truly appreciate your feedback!

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