This is a place to go. I literally would have had toto wait 2 weeks at other places for an appointment. I even had to reschedule and I did the appointment in the morning. I was able to receive a pa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
This is a place to go. I literally would have had toto wait 2 weeks at other places for an appointment. I even had to reschedule and I did the appointment in the morning. I was able to receive a pa... See more
Company replied
My glasses are great, they fit well. I was grateful that I was able to walk in and get my eyes examined without having to have an appointment. I live far away and do not have any eye care places clos... See more
Company replied
Great new experience that I'm thankful for! Clean office, polite and friendly staff, while also being informative and conveniently located...Stanton is a great place!
Company replied
Not that anything really went wrong but the sales clerk spent a lot of time talking me out of the glasses I wanted bc of price instead of trying to find a way to get the frames as cheap as possible, s... See more
Company replied
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Written by the company
7631 Rivers Ave, 29406, North Charleston, SC, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not that anything really went wrong but the sales clerk spent a lot of time talking me out of the glasses I wanted bc of price instead of trying to find a way to get the frames as cheap as possible, so I ended up settling for a pair that I really don't think are all that great but for$ 300, I should be extremely happy. I'm a little disappointed and thinking I should've went somewhere else. Then to top it off they advertise same day frames but were out of stock of my lense so I had to wait almost 10 days for my same day frames. The Dr was attentive but brushed off a fact that I thought was very important to my vision health. I'm just not going to recommend to others, I would def shop around before making Stanton my final choice

Reply from Stanton Optical - North Charleston
The staff was so nice, the exam was persice. And I didnt have to wait long for my glasses. Most of all convenient Saturday hours.

Reply from Stanton Optical - North Charleston

Reply from Stanton Optical - North Charleston
Both Representatives customer service the manager the lady who was checking people in for eye exams and the doctor very professional and polite fast and efficient.
They decreased my stable contact lens prescription by 0.5 and 0.75 for my eyes and I’m having so many issues since this. The contacts they prescribed are even worse!

Reply from Stanton Optical - North Charleston
They were very courteous and professional. They got my exam results and got my glasses ready in just an hour. It was a great deal.
Really fast service, I got my glasses in one hr after doing the $79.99 for two pair deal! They did an excellent job.
The customer service was terrible. I asked questions and literally had a young lady walk right away from me when I asked her why the same frames for $100 less online than I paid in the Store store she just tells me well there’s different prices online and walked away from me. Nobody asked me if I was comfortable with the way my glasses fit. My glasses were later than I was told they were going to be and basically they just didn’t care. It was horrible and I never go back ever ever ever and I would never recommend anyone else to go there either.

Reply from Stanton Optical - North Charleston
The staff at the Rivers Avenue location awesome service I received.
Great customer service and I was in and out with new glasses in an hr. Great price.
Choose glasses that when delivered were incorrectly referred and rx was not implemented correctly in addition they made me wait 2 more weeks for there wrong doing to get a corrected pair
It was quick really affordable and the staff was very friendly I usually go to Americas best but i will never go back to them ever again
Staff was helpful. I was in and out with a new pair of glasses in just over an hour. Loved it.
From the moment I entered they were swift in assisting me with being a new customer and buying glasses!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.