Stanton Optical - Muncie Reviews 

43
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TrustScore 3.5 out of 5

3.4

613 E McGalliard Rd, 47303 Muncie, IN, US

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Rated 4 out of 5 stars

Easy to schedule an appointment online. Friendly staff. Doctor was very nice. Didn't feel rushed during my appointment nor did the appointment take very long at all. I'm only giving 4 stars because my... See more

Rated 5 out of 5 stars

Doing business with Stanton at the Muncie location, has never let me down. America Best and all the other optical centers have nothing on Stanton. The lenses are high quality that hold up. I've purcha... See more

Company replied

Rated 5 out of 5 stars

The staff was welcoming & professional. I scheduled, had a quick, but thorough exam. They helped me choose my frames, with honest opinions & helpful suggestions. When I picked up my new glasses, staff... See more

Company replied

Rated 5 out of 5 stars

I had a really good experience and was able to get my glasses really quick. I do think there’s some false advertising on the website because it says that the eye exam is free and that you got bogo gla... See more


Company details

  1. Optometrist
  2. also in
  3. Contact Lenses Supplier
  4. Eye Care Center
  5. Glasses Store
  6. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 613 E McGalliard Rd, 47303, Muncie, IN, United States

  • 7657683100
Promotion box for Stanton Optical - Muncie

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

3.4

Average

TrustScore 3.5 out of 5

43 reviews

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3.4

All reviews

(43)

20,113 reviews in the last 12 months

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Rated 1 out of 5 stars

You closed all your locations in…

You closed all your locations in Indiana.
Why are you even sending me these stupid reviews.?

25 August 2026
Stanton Optical - Muncie logo

Reply from Stanton Optical - Muncie

Hello Jeff, thank you for sharing your comments. We understand your concern about receiving reviews for locations that are no longer serving your area. We truly appreciate your feedback.

Rated 1 out of 5 stars

Went to store for eye exam service good…

Went to store for eye exam service good but was very disappointed that they closed all indiana stores before we even got our eye glasses. Will never recommend stanton going forward. Very dishonest this happened and didn't let us know they was closing.

25 August 2026
Stanton Optical - Muncie logo

Reply from Stanton Optical - Muncie

Hello Mary. We’re sorry to hear about your concerns regarding the closure of locations in Indiana and the impact it had on your experience. We endeavor to provide clear communication and reliable service throughout the customer experience. Thank you for your feedback. We remain committed to providing the level of service our customers expect

Rated 1 out of 5 stars

Yucky place. My optometrist reeked of weed at my 9am…

My optometrist reeked of weed at my 9am appointment. My local branch shut down days after my appointment and nobody contacted me to tell me my glasses were now going to be shipped. They also don’t fit because I couldn’t pick them up in person and get them sized to my face.

21 August 2026
Stanton Optical - Muncie logo

Reply from Stanton Optical - Muncie

Hello Chloe, we apologize for your experience and completely understand your concerns about professionalism during the exam, the lack of communication after the location closed, and receiving glasses that did not fit properly. We’d like the opportunity to make this right and will be mailing you a corporate check. Thank you for taking the time to share your feedback—we truly appreciate it.

Rated 1 out of 5 stars

Waste of my time

Mostly confrontational people (except for one nice lady). Glasses took 5 days longer to arrive and only my sunglasses came in. Wrong prescription. I set up another appt with the eye dr. Day before my appt they emailed me letting me know the location was closed and all the others in the area are closed. Total waste of my time. At least I got my money back. Just don’t do it.

7 August 2026
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Reply from Stanton Optical - Muncie

Hello Catherine. We’re glad to hear that one team member was kind and helpful; however, we’re sorry that your overall experience did not meet your expectations and that you encountered several issues with your order and follow-up appointment. This is not the level of communication, consistency, or service we strive to provide. We appreciate your feedback as we continue working to improve the care and service we provide.

Rated 5 out of 5 stars

The two women who waited on me were…

The two women who waited on me were both patient and helpful.

13 August 2026
Stanton Optical - Muncie logo

Reply from Stanton Optical - Muncie

Hello Lisa! We’re glad to hear the two team members who assisted you were patient and helpful throughout your visit. We truly appreciate your kind words and thank you for choosing Stanton Optical!

Rated 1 out of 5 stars

My prescription is not right

My prescription is not right. Right eye is blurry and It feels odd. Went back on a Tuesday and was told they are closing on Friday. They didnt have a doctor to help me.

11 August 2026
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Reply from Stanton Optical - Muncie

Hi Cinda. We’re sorry you experienced blurriness in your right eye and were unable to get the assistance you needed when you returned to the location. We also regret the frustration caused by the lack of a doctor available to address your concerns. This is not the level of service or support we aim to provide. We appreciate your feedback as we continue working to improve communication, prescription accuracy, and the overall patient experience.

Rated 5 out of 5 stars

Quickly scheduled appointment

Quickly scheduled appointment. Quickly ordered glasses and they arrived fast. Fit was great.

10 August 2026
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Reply from Stanton Optical - Muncie

Hi Joan! We're so glad to hear scheduling your appointment was easy, your glasses arrived quickly, and the fit was just right. Providing a smooth, convenient experience from start to finish is what we strive for every day. Thank you for choosing us!

Rated 5 out of 5 stars

Went in yesterday and they got me in…

Went in yesterday and they got me in early for my appointment and the lady helped me pick out 2 pairs of glasses that fit my style and was very helpful one of the best experiences at the eye doctor I’ve ever had.

28 July 2026
Unprompted review
Stanton Optical - Muncie logo

Reply from Stanton Optical - Muncie

Hello Chase! We’re glad our team was able to get you in early and provide helpful guidance while finding glasses that fit your style. We appreciate your kind words and are happy to hear it was one of your best eye care experiences!

Rated 1 out of 5 stars

Poor customer service…

I explained all to your team member JoJo. Customer service problem with one employee, that kept pushing me to sign off and glasses before I tried them on. When I said the bridge hurt my nose she said get used to it. When I said I did not like thr glasses she walked off sent someone to give me a refund. I ordered two pairs of glasses. So then I lost the discount for the second pair. So I did not take the second pair either. The employee was a manager. She is pushy and abrupt, uncaring. It was obvious she was upset. I went and looked at other frames and no one offered to help me. The lady that had helped me before said she did not remember me, I was there an hour with her on a very slow day. Your ppl only are nice when they think they are getting that extra commission. It only takes one bad employee to ruin your business. So any way you lost a $1300 sale.

27 July 2026
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Reply from Stanton Optical - Muncie

Hello Beth. We sincerely apologize that your experience did not meet your expectations. We understand how disappointing it is to feel unheard and unsupported when selecting eyewear, especially after expressing concerns about the fit and comfort of your glasses. Our goal is to provide every patient with attentive, respectful service and help them feel confident in their purchase, and we regret that this was not your experience. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 4 out of 5 stars
Stanton Optical - Muncie logo

Reply from Stanton Optical - Muncie

Hello, Thank you for your feedback! We're glad to hear your experience was thorough and efficient. We appreciate your support and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Great service & product

The staff was welcoming & professional. I scheduled, had a quick, but thorough exam. They helped me choose my frames, with honest opinions & helpful suggestions. When I picked up my new glasses, staff was nice and efficient and the glasses were great.

10 July 2026
Stanton Optical - Muncie logo

Reply from Stanton Optical - Muncie

Hello Pamela! We're glad our team provided a welcoming and professional experience from your exam to frame selection and pickup. It's great to hear our staff offered helpful suggestions and made the process quick and efficient while ensuring you were happy with your new glasses. We appreciate your feedback and look forward to assisting you again!

Rated 5 out of 5 stars

Friendly staff

Friendly staff, very large selection of frames to choose from

29 June 2026
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Reply from Stanton Optical - Muncie

Hi James. Thank you for your review! We're so glad to hear you enjoyed our friendly staff and wide selection of frames. Helping customers find the perfect pair is what we strive for, and we're happy you had a great experience. We look forward to seeing you again! 😊👓

Rated 2 out of 5 stars

Thought I was getting 2 pair for the…

Thought I was getting 2 pair for the price I paid.

26 June 2026
Stanton Optical - Muncie logo

Reply from Stanton Optical - Muncie

Hello Hosea. We're sorry to hear there was confusion regarding the promotion. We understand how disappointing it can be when the final purchase differs from your expectations. Please know that pricing can vary depending on your prescription, product selection, and any additional add-ons. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 2 out of 5 stars

I think the practices they have are deceptive

I think the practices they have are very deceptive. Get you in the door with the promise of 2 pairs of glasses for $79, with the eye exam included. Wife and I went in to take advantage of this deal. Her grand total was over $400 and mine were over $600. Keeping in mind that this is under their 2 for $79 deal. With insurance one set of glasses for her would be $86 and for me $245. I asked why and was given some excuse about how progressive lenses weren’t allowed as part of the promotion but none of their adverts said anything. I needed glasses so ended up wasting my insurance on this visit. The glasses are okay but for $200 thought I would get more.

19 June 2026
Stanton Optical - Muncie logo

Reply from Stanton Optical - Muncie

Hello Hugh. We’re sorry to hear that your experience did not meet your expectations. We understand how frustrating it can be when the final cost differs significantly from what you anticipated based on a promotion, especially when additional lens requirements and options affect the overall price. Our 2 for $79 deal is one of our bestselling promotions, keep in mind that depending on your prescription, product selection and additional upgrades the package can vary. Please note that most of our special offers cannot be combined with insurance or other discounts. We've escalated this internally for us to improve our process and ensure a better service in the future. We appreciate your feedback.

Rated 5 out of 5 stars

It was very quick and my lenses were in…

It was very quick and my lenses were in store so I received a pair of glasses same day!!!! Great deals as well!!

19 June 2026
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Reply from Stanton Optical - Muncie

Hello Logan. Thank you so much for your wonderful feedback! We’re thrilled to hear your experience was quick and convenient, and that you were able to get your glasses the same day. It’s great to know you also found great deals during your visit—we truly appreciate your support and are glad we could take care of you so efficiently!

Rated 5 out of 5 stars

Staff was so friendly and efficient

Staff was so friendly and efficient. I was in and out with the contacts that I needed ordered in under 30 minutes. Did I mention that I got in for my appointment the same morning I scheduled? Amazing!

10 June 2026
Stanton Optical - Muncie logo

Reply from Stanton Optical - Muncie

Hello Kaitlin! We are thrilled to hear our team was friendly and efficient, and that you were able to get everything taken care of so quickly. It is great to know the same day appointment worked out perfectly for you. We truly appreciate your support.

Rated 5 out of 5 stars
Stanton Optical - Muncie logo

Reply from Stanton Optical - Muncie

Hello Rebeka! Thank you so much for your kind words. We are thrilled to hear you had an excellent customer service experience. Your support truly means a lot to us.

Rated 5 out of 5 stars

Great glasses, Fast no waiting

Fast no waiting, friendly staff.
So far glasses seem to be very good for the price paid.

8 June 2026
Stanton Optical - Muncie logo

Reply from Stanton Optical - Muncie

Hello Kelly! We are glad to hear you experienced fast service with no waiting and that our team was friendly. It is great to know you are happy with the quality of your glasses for the price. We truly appreciate your support!

Rated 5 out of 5 stars

They lady working at the time was great…

They lady working at the time Sakiya was great and helped me with everything I needed It’s the best experience I’ve had at the doctors in a long time

5 June 2026
Stanton Optical - Muncie logo

Reply from Stanton Optical - Muncie

Hello David! We are so happy to hear you had such a great experience and that Sakiya was able to help you with everything you needed. It means a lot to know this was one of your best experiences, and we truly appreciate your support!

Rated 5 out of 5 stars

They were very helpful in choosing the…

They were very helpful in choosing the glasses and the Eye Doctor was very nice and he recommended what we needed to see better.

2 June 2026
Stanton Optical - Muncie logo

Reply from Stanton Optical - Muncie

Hello Francis! We’re glad our team was able to help you choose the right glasses and that you had a positive experience with the doctor. We appreciate your trust and look forward to helping you again in the future!

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