Stanton Optical - Grand Rapids Reviews 

35
TrustScore 4 out of 5

4.2

2735 28th St SE, 49512 Grand Rapids, MI, US


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Rated 5 out of 5 stars

The lady who did all the work checking me in, doing the pre-screening, asking all the questions about my eyes, doing an AMAZING job, SHE made my visit worth coming in.

Company replied

Rated 5 out of 5 stars

Patty was excellent with my 8 year old daughter. She was inviting, had my daughter listening because of her approachable tone and friendly aura! We are very happy with our visit to Stanton Optical :)... See more

Rated 5 out of 5 stars

The guy I worked with is just all the way an awesome, and communicated well with me. You replaced my lenses for me in my glasses for a charge. I can go on and on about how he was just great friendly o... See more

Company replied

Rated 4 out of 5 stars

The day I went in with my son, it was short staffed so our scheduled time got pushed back, so it was longer than originally expected. However, they were still very helpful and still took the time to f... See more

Company replied


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 2735 28th St SE, 49512, Grand Rapids, MI, United States

  • 6163584148
Promotion box for Stanton Optical - Grand Rapids

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.2

Great

TrustScore 4 out of 5

35 reviews

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4.2

All reviews

(35)

13,466 reviews in the last 12 months

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Rated 5 out of 5 stars
Stanton Optical - Grand Rapids logo

Reply from Stanton Optical - Grand Rapids

Hello Len! We're glad you received great service from our team. We appreciate your feedback and look forward to seeing you again!

Rated 5 out of 5 stars

The lady who did all the work checking…

The lady who did all the work checking me in, doing the pre-screening, asking all the questions about my eyes, doing an AMAZING job, SHE made my visit worth coming in.

1 July 2026
Stanton Optical - Grand Rapids logo

Reply from Stanton Optical - Grand Rapids

Hello Samantha! We're glad our team member provided such attentive and thorough service throughout your visit. We appreciate your kind words and are happy to hear she made your experience a great one. We look forward to seeing you again!

Rated 5 out of 5 stars

Very friendly

Very friendly

26 June 2026
Stanton Optical - Grand Rapids logo

Reply from Stanton Optical - Grand Rapids

Hi John. Thank you for your review! We're so glad to hear you found our team very friendly. Creating a welcoming and positive experience for every customer is important to us, and we appreciate you taking the time to share your feedback. We look forward to seeing you again!

Rated 5 out of 5 stars

Great

Great customer service

26 June 2026
Stanton Optical - Grand Rapids logo

Reply from Stanton Optical - Grand Rapids

Hello Heather. Thank you for your review! We're delighted to hear you received great customer service during your visit. We appreciate your kind feedback and look forward to helping you again in the future!

Rated 4 out of 5 stars

The staff answer my question and we…

The staff answer my question and we right on top of everything

13 June 2026
Stanton Optical - Grand Rapids logo

Reply from Stanton Optical - Grand Rapids

Hello Shawn! Thank you for your kind feedback. We are glad to hear our team answered all your questions and stayed on top of everything throughout your visit. We truly appreciate your support.

Rated 5 out of 5 stars

Quick Attentive and pleasant customer…

Quick Attentive and pleasant customer service and a very calm welcoming atmosphere.

Every member of staff I interacted with was very Personable Calm and Helpful

11 June 2026
Stanton Optical - Grand Rapids logo

Reply from Stanton Optical - Grand Rapids

Hello Dominic! Thank you so much for your kind and thoughtful words. We are truly happy to hear you experienced quick, attentive, and pleasant service, along with a calm and welcoming atmosphere. It means a lot to know every team member made you feel comfortable and supported. We truly appreciate your support.

Rated 1 out of 5 stars

My first visit in was fine

My first visit in was fine. Second and third terrible. Customer service was awful. The people working were rude. The one person Angela I think, was complaining about their coworkers to me, which I find very inappropriate and really unprofessional. When I came in to pick up my glasses the lady was also unfriendly and made it seem like I was asking for too much when I told her my glasses needing adjusting. Unfortunately, I need them tightened and the last thing I want to do is come back. I will have to come back to have my glasses adjusted other than that I will not ever go back.

3 June 2026
Stanton Optical - Grand Rapids logo

Reply from Stanton Optical - Grand Rapids

Hello Jessica. We’re very sorry to hear about your experience and apologize for the unfriendly interactions, feeling unwelcome when requesting a glasses adjustment, and the unprofessional behavior you encountered during your follow-up visits. This does not reflect the level of care and service we are committed to providing. We’ve escalated your concerns internally so they can be thoroughly reviewed. We appreciate your feedback.

Rated 5 out of 5 stars

Awesome selection

Awesome selection, helpful and friendly staff. Good hours of service.

16 May 2026
Stanton Optical - Grand Rapids logo

Reply from Stanton Optical - Grand Rapids

Hello Roslyn! Thank you for your review! We’re glad you enjoyed our selection, found our team helpful and friendly, and appreciated our convenient hours. We appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

Fantastic service

Fantastic service, great price. Angela was absolutely wonderful! I will definitely be recommending her and this location to everyone!

29 May 2026
Stanton Optical - Grand Rapids logo

Reply from Stanton Optical - Grand Rapids

Hello Kelly! We’re so glad to hear you had a fantastic experience and that Angela provided such great service. We truly appreciate your recommendation and support!

Rated 5 out of 5 stars

Fast

Everything done on the same day.
Great testing, great frame selection!
Speedy!

19 May 2026

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