Stanton Optical - Fair Oaks Reviews 

76
TrustScore 3.5 out of 5

3.6

7350 Madison Ave, 95628 Fair Oaks, CA, US


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Rated 5 out of 5 stars

The staff was amazing and super knowledgeable. Ximena and Tamar are exemplary at their jobs and made sure I received everything I wanted for a reasonable price.

Company replied

Rated 5 out of 5 stars

The employees are excellent and knowledgeable about their jobs. They provide the most valuable experience. I do have a favorite employee. I look forward to seeing her and helping me with my needs.

Company replied

Rated 4 out of 5 stars

The workers were polite, professional, and as helpful as they could manage. That being said, the store desperately needs more employees. The wait was very long, and the workers were doing their absolu... See more

Rated 4 out of 5 stars

I already had my Rx for eye exam and just needed new glasses. The young lady helping me was wonderful! I wanted a specific color and she brought me at least 20! I selected a pair and she helped me... See more

Company replied


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical - Fair Oaks

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

3.6

Average

TrustScore 3.5 out of 5

76 reviews

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3.6

All reviews

(76)

13,675 reviews in the last 12 months

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Rated 1 out of 5 stars

I picked up my contacts

I picked up my contacts. I believe it was five days after my checkup. The left was fine. The Wright was totally blurred and I was leaving on vacation the next day. I have yet to return to find the issue in correct it.

26 June 2026
Stanton Optical - Fair Oaks logo

Reply from Stanton Optical - Fair Oaks

Hello Becky. We sincerely apologize that your experience did not meet your expectations. We're sorry to hear one of your contact lenses did not provide the clear vision you expected, especially with your vacation approaching. This is not the level of service and care we aim to provide. We'd love the opportunity to assist you further and ensure you're seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Nice and friendly staff

Nice and friendly staff, fast service, i received my glasses same day

2 July 2026
Stanton Optical - Fair Oaks logo

Reply from Stanton Optical - Fair Oaks

Hello Maria, Thank you for your kind review! We're so glad to hear you enjoyed our friendly team and fast service. It's great to know you were able to receive your glasses the same day. We truly appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

Best Stanton Ever

The staff was amazing and super knowledgeable. Ximena and Tamar are exemplary at their jobs and made sure I received everything I wanted for a reasonable price.

18 April 2026
Stanton Optical - Fair Oaks logo

Reply from Stanton Optical - Fair Oaks

Hello Cierra! We're glad Ximena and Tamar provided such amazing, knowledgeable service and helped you find exactly what you needed at a reasonable price. We appreciate your kind words and will be sure to share your feedback with them. We look forward to assisting you again!

Rated 2 out of 5 stars

I had to wait about 45 minutes to be…

I had to wait about 45 minutes to be seen then another 30 minutes until I was told to go pick out frames. I’m completely new to this so didn’t really know wat I was doing. I had all these frames finally sat down with someone and felt like I was totally being upsaled and not understanding all options & wat they meant. I left very frustrated. Yesterday got the text my glasses were ready was asked my last name they were handed to me and that was it. No trying them on to see if they needed adjusting, which they do. Wish I would’ve taken my prescription and gone to Sam’s Club. Cheaper and better customer service. Very disappointed.

9 July 2026
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Reply from Stanton Optical - Fair Oaks

Hello Lana. We sincerely apologize that your experience did not meet your expectations. We understand how overwhelming it can be as a first-time patient, especially when you don't feel your options are explained clearly and your eyewear pickup feels rushed. Our goal is to provide personalized guidance, transparent information about pricing and lens options, and ensure every pair of glasses fits comfortably before you leave. We regret that this was not your experience. We'd love the opportunity to assist you further and ensure your glasses fit properly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Always have a good experience at…

Always have a good experience at Stanton. The people the prices designs all good.

8 July 2026
Stanton Optical - Fair Oaks logo

Reply from Stanton Optical - Fair Oaks

Hi Danielle. Thank you for your continued support and kind feedback! We're so glad to hear you've consistently had great experiences with our team, pricing, and eyewear selection. We appreciate you choosing Stanton Optical and look forward to continuing to serve you in the future!

Rated 5 out of 5 stars

All about eyes

The employees are excellent and knowledgeable about their jobs. They provide the most valuable experience. I do have a favorite employee. I look forward to seeing her and helping me with my needs.

16 June 2026
Stanton Optical - Fair Oaks logo

Reply from Stanton Optical - Fair Oaks

Hello. Thank you for your wonderful review! We're thrilled to hear our team provided an excellent and knowledgeable experience. We're especially glad to know that a member of our team has made such a positive impact during your visits. We appreciate your continued support and look forward to serving you again!

Rated 5 out of 5 stars

Scheduling was a breeze

Scheduling was a breeze. Staff were super friendly and helpful. Made for a great experience.

3 July 2026
Stanton Optical - Fair Oaks logo

Reply from Stanton Optical - Fair Oaks

Hi Brian. Thank you for your kind review! We're so glad scheduling was easy and that our team made you feel welcome throughout your visit. Providing friendly, helpful service and a great overall experience is what we strive for every day. We appreciate your support and look forward to seeing you again soon! 😊👓

Rated 1 out of 5 stars

Did not honor advertisement of free eye…

Did not honor advertisement of free eye exam with purchase of BOGO glasses. Did not honor making 1 pair of glasses transitional. Whole transaction was false, regional manager refused to honor original transaction, instead wanted me to purchase another pair of glasses. Will never shop with this company, will never recommend this company again.

23 June 2026
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Reply from Stanton Optical - Fair Oaks

Hello. We’re sorry to hear that your experience did not meet your expectations and any confusion regarding promotional offers and pricing. Our Bogo deal is one of our bestselling promotions, keep in mind that depending on your prescription, product selection and additional add-ons the package can vary, also please note that most of our special offers cannot be combined with insurance or other discounts. We've escalated this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 5 out of 5 stars

People there and the service was great

People there and the service was great. Much better than the service at Walmart

19 June 2026
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Reply from Stanton Optical - Fair Oaks

Hello Michelle! We're glad to hear you had a great experience with our team and service. We truly appreciate your support and look forward to serving you again!

Rated 4 out of 5 stars

Not exceptional, just average

When I first arrived for my 11:15am scheduled appointment no one greated me. I had no idea where to check in. After I tracked someone down they pointed me to the desk. It took about 15 minutes before I was helped. Then I was told this is the women’s section. Let someone know after you’ve picked out frames. I had no idea how the pricing worked plus none of the employees wore a uniform or had name tags. I had no idea who worked there. After I found someone, then my service was fine. Nothing exceptional, just average. This is my very first experience with glasses. After they were made she just handed them to me and walked off. Shouldn’t she have had me try them on to be sure everything was right?

15 June 2026
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Reply from Stanton Optical - Fair Oaks

Hello Pamela, Thank you for your feedback. We’re sorry your visit started off confusing and that the check-in, wait time, and guidance did not meet your expectations. We understand how important clear communication and support are, especially for a first-time glasses experience. We’re glad the service improved once you were assisted, and we appreciate you sharing this so we can work on improving the overall experience.

Rated 5 out of 5 stars

The ladies working were wonderful

The ladies working were wonderful! They helped me get glasses for my daughter the same day and she is so happy she can see again! Thank you!!!

10 June 2026
Stanton Optical - Fair Oaks logo

Reply from Stanton Optical - Fair Oaks

Hello. Thank you for your wonderful feedback! We’re so glad to hear our team was able to help you get glasses for your daughter the same day and that she is happy and able to see clearly again. We truly appreciate your kind words and are grateful for the opportunity to serve you. Thank you for choosing us!

Rated 5 out of 5 stars

Wonderful Experience, Start to Finish

The customer service was fantastic, and the process was fast and easy!

10 June 2026
Stanton Optical - Fair Oaks logo

Reply from Stanton Optical - Fair Oaks

Hello Kelley! Thank you so much for your kind words. We are thrilled to hear you had a fantastic experience and that the process was fast and easy. Your support truly means a lot to us.

Rated 4 out of 5 stars

Great experience!

I already had my Rx for eye exam and just needed new glasses. The young lady helping me was wonderful! I wanted a specific color and she brought me at least 20! I selected a pair and she helped me through the process. Even checked my insurance and I found out I had a great discount! That process was a 5Star!
When I picked up my glasses, they were just given to me. No trying on or adjustments. That part was a little disappointing. But overall, I love my glasses!

3 June 2026
Stanton Optical - Fair Oaks logo

Reply from Stanton Optical - Fair Oaks

Hello Cathy! Thank you for sharing your experience with us. We are so happy to hear you had a great experience during the selection process and that our team went above and beyond to help you find the perfect pair while also maximizing your insurance benefits. At the same time, we sincerely apologize for the pickup not meeting that same level of care, as we always want to ensure proper fit and comfort before you leave. We are glad you love your glasses and truly appreciate your honest feedback as it helps us improve.

Rated 1 out of 5 stars

Went in for a "free" exam

Went in for a "free" exam. Left with a $600 bill and 2 pairs of glasses that don't even fix my vision. Wasted a huge amount of money on useless glass.

21 May 2026
Stanton Optical - Fair Oaks logo

Reply from Stanton Optical - Fair Oaks

Hello. We sincerely apologize that your experience did not meet your expectations and we’re also sorry to hear that your glasses aren’t working as expected. Please know that pricing can vary depending on your prescription, product selection, and any additional add-ons. We’d love the opportunity to assist you further and ensure you’re seeing clearly. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 1 out of 5 stars

Worst experience ever.

Wrong progressive RX twice, Didn't tell me I have glaucoma after the first exam. Dr. didn't do the first exam but did the second. Was told there was a charge for the exam with the Dr. I said no, they got the RX wrong. They said I didn't have to pay it and made it sound like they did me a favor. After the second set of 2 came in, one was right and one was wrong. How can a company make that kind of mistake when the glasses are the same RX and done at the same time? The price was good but the experience was not worth it. I will never go back.

22 May 2026
Stanton Optical - Fair Oaks logo

Reply from Stanton Optical - Fair Oaks

Hello Suz, we’re very sorry to hear about your experience and understand how frustrating and disappointing this situation has been, especially with one of the prescriptions not working as expected. We recognize your concerns regarding the progressive prescription, the communication around your glaucoma diagnosis, and the inconsistency between the two pairs of glasses ordered with the same prescription. This is not the level of service we strive to provide. We’ve escalated your situation for further review so we can address your concerns. We really appreciate your feedback.

Rated 1 out of 5 stars

Not satisfied with the customer service.

I came into store and got the eye exam. I picked out the 2 pairs of glasses, they had to send the order in. My daughter picked up my glasses and her glasses. I took them back because I could hardly see with them. They said they would have to have the lenses remade it would take another week or so. Shortly after getting them back 1 for the arm's came off. They charged me $16. to have another pair of frames, that they out of stock. They took the glass out and put it into the other pair. I was watching them taking the lens out and putting the lens in they were hold it in the center of the frame. Then those glass broke right where they were holding it at. I took them in and they charged me $16. again. This time they had to order another frame. When they got the new frame they had to remove the lens, he had a hard time getting the lens so he put the glasses under heat melting the frames to get the lens out. I was going to use the glass frames for parts but he destroyed the frames. Mhen I was putting the glasses on the right arm was loose he did not fix it. 1 day latter that right arm fell off. He said "you purchased a cheap pair of frames that will keep happening". I just left the store. I am totally disappointed in Stanton. I will not purchase from them again and I will not tell people to purchase from Stanton ever again
Bad

14 April 2026
Stanton Optical - Fair Oaks logo

Reply from Stanton Optical - Fair Oaks

Hello Cynthia. We sincerely apologize for the repeated issues you encountered with your glasses, including the prescription concerns, multiple frame failures, repair charges, delays, and the service you received during the repair process. This is not the level of service we strive to provide. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Knowledgeable staff.

knowledgeable staff.

2 June 2026
Stanton Optical - Fair Oaks logo

Reply from Stanton Optical - Fair Oaks

Hello Jim! We’re glad to hear you found our team knowledgeable and helpful. We appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars
Stanton Optical - Fair Oaks logo

Reply from Stanton Optical - Fair Oaks

Hello Ali! We’re thrilled to hear you had a great experience. We appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

got in fast

got in fast, got my eyeglasses the same day, everyone helping me was nice

1 June 2026
Stanton Optical - Fair Oaks logo

Reply from Stanton Optical - Fair Oaks

Hello! We’re glad to hear you were helped quickly, received your glasses the same day, and that our team made your visit a positive one. Thank you for your feedback!

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