Stanton Optical in DeSoto off I-35 was a professional, seamless experience! The receptionist saved me time by confirming my current prescription worked. The manager was incredibly kind, fast-tracked... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I pade full price for prescription and did not get it, me nor my kids will I be back, yall don't honor yall customers. I was spending around a thousand dollars a year there, I will take my money somew... See more
Company replied
I ❤️ the staff! Courteous & friendly Customer service! I felt very welcomed 😊 I was impressed w/the frame selection 👌🏽 Very clean Environment! They now hv a loyal customer!
They are very professional, polite, and caring. I had glasses made from a competitor and they confirmed the same problem I had been having , got me a new pair of glasses and I see so much better now.... See more
Company replied
Company details
Written by the company
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Written by the company
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contact info
1309 E Pleasant Run Rd, 75115, Desoto, TX, United States
- 4692137078
Two Pairs for $79 + Free Eye Exam
4.2
Great
40 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly staff
Friendly staff offered excellent customer service and knowledge during my visit.
24 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Left out the bifocal part of the prescription …
I pade full price for prescription and did not get it, me nor my kids will I be back, yall don't honor yall customers. I was spending around a thousand dollars a year there, I will take my money somewhere else. It's not even about the four hundred I spent for nothing, it's the lack of care for the customers, I notice this start from the top down.
17 April 2026
Reply from Stanton Optical - DeSoto
Hello Michael, we’re very sorry to hear about your experience and understand your frustration regarding the prescription concerns and overall service you received. We recognize how disappointing it is to feel that your concerns were not properly addressed, especially after being a longtime customer. This is not the level of service we strive to provide. Thank you for taking the time to bring this to our attention. We’ve escalated this situation for further review so we can address your concerns. We truly appreciate your feedback.
Customer service was great
Customer service was great, from the exam to picking up glasses.
2 May 2026
Customer Service was rude, Facility not clean
Customer Service was rude, not good. Facility was not clean. Carpet on floors need cleaning and repairs.
25 April 2026
They didn't do my classes right
They didn't do my classes right, They didn't put the reading prescription in my glasses.I'll leave the bifocal steps.That's what it will be called
8 April 2026
Hooray for Hector
Hector made my entire experience smooth, comfortable, and genuinely enjoyable.
22 April 2026
The patience that your staff portrays…
The patience that your staff portrays when working with youth customers' is greatly appreciated.
1 April 2026
They had soooo many frames to choose…
They had soooo many frames to choose from. My daughters were excited and the exam didn’t take too long.
6 March 2026
I went in for an eye exam under your…
I went in for an eye exam under your special two pair for $79 plus exam when I got done. I ended up paying 250 and something dollars for single vision and a progressive lens so I bought a pair of glasses. I cannot use because I was informed by the individual that helped me that I will be getting a single vision lands which I thought would have the progressive lens at the bottom but no lines and come to find out it was opposite so I ended up paying another hundred and something dollars to have one pair of glasses repaired and another pair of glasses that I would never be able to use so I don’t think that it was explained to me right on the process of the lenses and The cost they will cost me over $400 to have progressive lenses put in the frames that I purchased so I paid the 139+ another hundred dollars to get one pair of glasses fixed and the other pair would cost me another $141 to get the progressive lenses in and so between the advertisement and the sales person I was not happy with The service that I got and I still had to pay to have my glasses repaired and have not received them back yet
13 April 2026
Helpful staff.
Very helpful staff. Very friendly. The selection/styles that qualify for the $79.99 for 2 pairs of glasses were a bit outdated.
15 April 2026
I ❤️ the staff!
I ❤️ the staff! Courteous & friendly Customer service! I felt very welcomed 😊 I was impressed w/the frame selection 👌🏽 Very clean Environment! They now hv a loyal customer!
8 April 2026
Had the exact features I wanted for a…
Had the exact features I wanted for a decent price.
18 March 2026
There was one guy there can’t remember…
There was one guy there can’t remember his name but I was leaving because the doctor was late and he ask me jokingly if he no her in 2 min I will pay for your visit lol I loved that king of comedy.
8 April 2026
The fact that my glasses were lost ,&…
The fact that my glasses were lost ,& now needs to be replaced. It's a inconvenience. They should overnight them to my home personally.
6 April 2026
I lost my progressive glasses
I lost my progressive glasses. I needed a cheap single vision glasses and the man that assisted did everything to make it possible in a day.
3 April 2026
Glasses where ready in 5 days.
2 April 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.