My technician understood my needs for temporary quick glasses replacement. She went so far as to travel to another store in the heat to get my lenses.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
My technician understood my needs for temporary quick glasses replacement. She went so far as to travel to another store in the heat to get my lenses.
Company replied
Attentive and patient! Chester was professional during our complete transaction! He was ready to start as soon as I arrived (a few minutes after my appointment) and ready to perform the first par... See more
Company replied
Outstanding experience and assistance from Leslie. She was very patient and cheerful as she helped us pick out the exact frames and colors we wanted. We are quite elderly and appreciated that extra... See more
Company replied
Bait and switch prices, horrible service, and employees who are completely useless! I will NEVER use Stanton ever again.
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Written by the company
6471 E NW Hwy, #130, 75231, Dallas, TX, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My technician understood my needs for temporary quick glasses replacement. She went so far as to travel to another store in the heat to get my lenses.

Reply from Stanton Optical - Dallas (High Point)
Chester was extremely helpful and he even helped me pick the cutest glasses ever. I am very happy with the help he provided and his amazing spirit.

Reply from Stanton Optical - Dallas (High Point)
Helped me pick the correct lenses and very helpful.

Reply from Stanton Optical - Dallas (High Point)
My experience was so fast professional and comfortable

Reply from Stanton Optical - Dallas (High Point)
Attentive and patient!
Chester was professional during our complete transaction! He was ready to start as soon as I arrived (a few minutes after my appointment) and ready to perform the first part of my exam. The actual vision exam was performed through the wonders of the internet and so far the prescription has been perfect!
There were a few glasses I liked but didn't like the color. He searched the inventory and in 3 or 4 found the different colors for me. I even chose 1 of them in the new color. They delivered a perfect pair of glasses for distance vision within just a few hours, my other glasses with tint and trifocal(?) Vision arrived several days earlier than expected. I am pleased with my experience and will recommend Chester and Highpoint Stanton Optical readily.... It was well worth my time!
Addendum, there was a glitch with this site and it did not give me access to the five categories....I give 5 stars all around@

Reply from Stanton Optical - Dallas (High Point)
Everyone was nice and helpful. The lady who did my exam was very helpful and helped me learn to use my new progressive lenses. I am still having some issues but I am a really bad patient when it comes to eye exams. So not their fault there

Reply from Stanton Optical - Dallas (High Point)
They offered the best deal possible and grateful for not too much where im too much debt just good they were reasonable with everything.

Reply from Stanton Optical - Dallas (High Point)

Reply from Stanton Optical - Dallas (High Point)
Largest amount of frame offerings, staff was polite and helpful.

Reply from Stanton Optical - Dallas (High Point)
I loved my customer service! Not so great was the issue of picking my most aligned view from my eyes.

Reply from Stanton Optical - Dallas (High Point)

Reply from Stanton Optical - Dallas (High Point)

Reply from Stanton Optical - Dallas (High Point)
I have been coming here for 5 years now. Amazing customer service and deals at all times.

Reply from Stanton Optical - Dallas (High Point)
Chester was very helpful, assisting us in finding frames and lenses to best meet what we needed, and making sure we were happy. No hard selling. Good follow up to make sure we were still satisfied. Would definitely recommend.

Reply from Stanton Optical - Dallas (High Point)
It was a good experience. I got my glasses the same day and they fit and are nice. Also I did the $79 plan. It came out to be that but the only thing is that my Mom also got the test done but had to pay more because of what type of test she had to do but it was the same test I did. So just a little confused but other than that really glad I went.

Reply from Stanton Optical - Dallas (High Point)
Yes, Chester and Liz help me And they were very nice and they addressed every concern I had and they made sure I was 100% satisfied and that there were no problems with my glasses and I will be back again for sure. I love the glasses 🤓

Reply from Stanton Optical - Dallas (High Point)
Outstanding experience and assistance from Leslie. She was very patient and cheerful as she helped us pick out the exact frames and colors we wanted. We are quite elderly and appreciated that extra effort in explaining everything.
These glasses are as good as the $300 ones we got from Costc but much more affordable.

Reply from Stanton Optical - Dallas (High Point)

Reply from Stanton Optical - Dallas (High Point)
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.