Stanton Optical - Covington Reviews 40

TrustScore 4 out of 5

3.9

3135 Hwy 278 NW, 30014 Covington, GA, US


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See what reviewers are saying

Rated 5 out of 5 stars

the lady with the blonde hair was very sweet and recommended the right type of lens for my glasses, honest and i could trust her to help me again. staff was attentive even helped me find the most affo... See more

Rated 1 out of 5 stars

Horrible customer service! I spent over 500 dollars with you and was never even called when my contacts arrived. I waited over a month and never got my gift card I was told I would get either. I wish... See more

Rated 5 out of 5 stars

This was my 1st time experience with Stanton Optical Covington. My experience was extremely pleasant from the moment that I walked in the door without an appointment. The staff was extremely helpful a... See more

Rated 5 out of 5 stars

This being my first pair of glasses, I waited to see if everything will work and if I needed costumer service which I didn't need the service was Great. Please thank everyone who was involved and car... See more


Company details

  1. Optometrist
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Glasses Store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 3135 Hwy 278 NW, 30014, Covington, GA, United States

  • 7704501074
Promotion box for Stanton Optical - Covington

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

3.9

Great

TrustScore 4 out of 5

40 reviews

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Rated 1 out of 5 stars

Company needs to do better

Company needs to do better. The customer service needs work. Commiu
cation is trash. Have you waiting for something that was never ordered. Errors on there part. I can say they gave me my sons glasses after 3 months. Never will do business again

5 March 2026
Stanton Optical - Covington logo

Reply from Stanton Optical - Covington

Hello Lovie. We’re sorry to hear about your experience and the frustration caused by the delays, communication issues, and errors with your son’s order. Your feedback about customer service and order handling is important and we'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 1 out of 5 stars

I had to go back to this location three…

I had to go back to this location three times in order to fine out that they wrote me the wrong prescription, the person that was testing my eyes kept telling me can you see one letter , when I insisted that I could not see anything , this was the Worst eye visit that I have ever had, after visiting and optometrist and finding out that I have cataracts, when it was time for me the return the glasses that I paid 350.00 for, the Manger did not even speak to me, and she also spoke loudly across the room about my personal History(HIPPA) I would not recommend this location to anyone!

2 March 2026
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Reply from Stanton Optical - Covington

Hello Kimberly. We’re sorry to hear about your experience and the concerns you described regarding the exam, prescription, and your visit to the store. Your feedback about communication, professionalism, and privacy is important to us and we'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.

Rated 5 out of 5 stars

Excellent service

Excellent service , Extremely great team you have working at the Covington location. I was very pleased at the help and service I got. The kindness was truly a blessing. I think you have a great group of women in that office that really have a heart for what they do and the people. I would recommend to others to use them in the future.

21 March 2026
Rated 4 out of 5 stars

Everyone was very friendly

Everyone was very friendly. I took a star away due to the long wait time for my vision test and because I was unaware that it’s a telehealth appointment with the optometrist

14 March 2026
Rated 5 out of 5 stars

They were really nice and helpful and…

They were really nice and helpful and were able to get my son with Down Syndrome his glasses ordered.

28 February 2026
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Reply from Stanton Optical - Covington

Hello Mary, Thank you for your kind review! We’re so glad our team was able to help and make the process smooth for your son. We truly appreciate you sharing your experience!

Rated 5 out of 5 stars

Customer service great

Customer service, pleasant employees, caring, I saw team work amongst the employees, patient professional and understanding. Very tentive to each customers. Overall I am so happy from beginning to end. Reservation to the doctor to in-store. My glasses are the best! The doctor was precise and on point. Thank you! All 😊

3 March 2026
Stanton Optical - Covington logo

Reply from Stanton Optical - Covington

Hello Nadine! We’re thrilled to hear that our team provided caring, professional, and attentive service from start to finish. We’re glad you’re happy with your glasses and that your experience with the doctor was precise and seamless. We truly appreciate your kind words and look forward to serving you again!

Rated 5 out of 5 stars

Great customer service

I love Mrs. White! Her Customer service is top tier! Such a Welcoming facility💕

3 March 2026
Stanton Optical - Covington logo

Reply from Stanton Optical - Covington

Hello Shelly! We’re thrilled to hear that Mrs. White provided top-tier customer service and that you felt welcomed at our facility. We’ll be sure to share your feedback with her!

Rated 5 out of 5 stars

The customer service was phenomenal!!

The customer service was phenomenal!!
Ayanna was great!!

28 February 2026
Stanton Optical - Covington logo

Reply from Stanton Optical - Covington

Hello Ayana! We’re thrilled to hear that Ayanna provided phenomenal customer service. We’ll be sure to share your kind words with her!

Rated 3 out of 5 stars

You don’t actually get to see a doctor…

You don’t actually get to see a doctor face to face. A virtual eye exam was very unexpected and rushed. Everyone was nice, but it seems my glasses are too strong.

21 February 2026
Stanton Optical - Covington logo

Reply from Stanton Optical - Covington

Hello. We're sorry to hear about your experience and that your prescription is not working as expected. Please know all prescriptions are reviewed and signed by a licensed doctor. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Great Service

Great Service. Helpful Staff!

26 February 2026
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Reply from Stanton Optical - Covington

Hello Joseph, Thank you! We're so glad to hear you had a great experience with our staff. We appreciate your feedback and look forward to helping you again soon!

Rated 1 out of 5 stars

My glasses were two days late and the…

My glasses were two days late and the service was terrible!

25 February 2026
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Reply from Stanton Optical - Covington

Hello David. We're sorry to hear about your experience and the delay with your glasses. We are always looking for ways to improve and better serve our community, and we hope to have the opportunity to better serve you in the future. We appreciate your feedback

Rated 5 out of 5 stars

Beyond excellent customer service by…

Beyond excellent customer service by the gentleman attending to my optical needs

24 February 2026
Stanton Optical - Covington logo

Reply from Stanton Optical - Covington

Hello Dwayne! We’re thrilled to hear you received excellent service from our team member and that your optical needs were well taken care of.

Rated 5 out of 5 stars

Beautiful glasses

Beautiful glasses
Ready in impeccable time
Prescriptions perfect
Just love my glasses

23 February 2026
Stanton Optical - Covington logo

Reply from Stanton Optical - Covington

Hello Tammy! We’re thrilled to hear you love your glasses and that everything—from the prescription to the timing—was perfect. Enjoy your new glasses!

Rated 5 out of 5 stars

It was a great experience

It was a great experience, walking in the door at Stanton optical. Everyone was so friendly and eager to find out how they could help you with your vision needs absolutely recommend to everyone.

21 February 2026
Stanton Optical - Covington logo

Reply from Stanton Optical - Covington

Hello Felicia! We’re thrilled to hear our team made your experience so positive and helpful. We truly appreciate your recommendation!

Rated 1 out of 5 stars

Expensive and disappointing

I paid over $1200 for my glasses and exam. First time I picked them up it was the wrong prescription. Went back for another exam, reordered glasses and contacts. Again they came back and were wrong! I feel I should at least get a partial refund for this.
There is no optometrist in the office, its just people in a call center from India on a monitor. I will not be going back after my glasses come back in, again.

20 February 2026
Stanton Optical - Covington logo

Reply from Stanton Optical - Covington

Hello Maribeth. We're truly sorry to hear about your experience and that your prescription is not working as expected. Please know all prescriptions are reviewed and signed by a licensed doctor. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 4 out of 5 stars

They have improved 👏 there was an error…

They have improved 👏 there was an error with my son's glasses. After the time spent and money. It should be correct. No one is perfect. I believe it's a great business with a good heart behind it.

20 February 2026
Stanton Optical - Covington logo

Reply from Stanton Optical - Covington

Hello Lovie! We’re glad we could make things right for your son and truly appreciate your kind words. We always strive to do our best and are happy to hear you recognize the heart behind our business.

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