I'm so glad I chose Stanton Optical. They're team there is incredibly friendly, helpful, and willing to find solutions even when it isn't easy. Stay far away from that 2 for 79 special be the way they... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I'm so glad I chose Stanton Optical. They're team there is incredibly friendly, helpful, and willing to find solutions even when it isn't easy. Stay far away from that 2 for 79 special be the way they... See more
Company replied
The low pricing was a major difference in my choice with eyeglasses. The doctors were kind and very understanding. My glasses came very fast, I only waited maybe a week after my appointment. Will defi... See more
As soon as I entered the front door I was treated like my business mattered to them. I have never before seen such top notch customer service. I got in and out in an hour with my new glasses that I ab... See more
It's the same day service so I went in there expecting to get my glasses the same day I wasn't told otherwise until after I'd already picked out my glasses and paid for them,was told that they would... See more
Company replied
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Written by the company
10724 E US Hwy 36, 46123, Avon, IN, United States

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It's the same day service so I went in there expecting to get my glasses the same day I wasn't told otherwise until after I'd already picked out my glasses and paid for them,was told that they would be there in 3 weeks. I called later that evening to ask why. they said that the machine was down and I said well don't you think you should have told me that to begin with and she said well most people don't care. I thought that was a strange reply.
I called greenwood to see if they could help me they offered to call the Avon store and to get my prescription transferred over there free of charge and I went and picked them up when I went to pick them up nobody offered to fit my glasses they just handed them to me didn't ask me if I wanted to try him on didn't ask a damn thing. A week later my other glasses came in from the Avon store they even called me yesterday to tell me that they were in they call me all the time and I've told them that I've already gotten them Oh just ignore the phone calls then. Is what they would say when I called to tell them that I already picked them up. I did not have a very good experience. But I am grateful that I have glasses I can see.

Reply from Stanton Optical - Avon
The selection of glasses was better than anyone else's. Everyone was professional and kind.
The staff that was at this location was very attentive and helpful. He made certain that all of my needs were met.
As soon as I entered the front door I was treated like my business mattered to them. I have never before seen such top notch customer service. I got in and out in an hour with my new glasses that I absolutely love!! They have gained a customer for life. Most friendly staff in the business!!
Glasses came in fast then what was expected. Fit perfectly and I. An see again
I like how identical the glasses are to the ones I picked out earlier. I also like the fact it came with little to none smudges and how clear my vision now is!
Greg worked hard to make the best of a broken machine -
Your employees were rude the doctor her self was rude and clearly needed to attend classes because there are newer ways of testing and the machines were old
She was not very polite selection was terrible

Reply from Stanton Optical - Avon
Greg and Jennifer went the extra mile to help me with my glasses before I moved.
The low pricing was a major difference in my choice with eyeglasses. The doctors were kind and very understanding. My glasses came very fast, I only waited maybe a week after my appointment. Will definitely being coming back.
Well, the advertisement is false. I didn’t get the glasses the same day as advertisement says I didn’t even see a doctor. It was over a video visit it seems like it’s just tacky money to everything and it’s completely false advertisement. It’s not two pairs for $79 is false advertisement and instead of helping you save money it feels like it was just pushed because of healthcare you’re supposed to be wanting to help people not push different things on people. That’s the overall company now as far as a person that helps me out was very friendly, but I recommend you change your advertisement and be more precise on what the actual deal is because it’s completely false advertisement and especially when my glasses weren’t gonna be done at the same today I was given no deal on that either because of the locations inconvenience

Reply from Stanton Optical - Avon
Great staff, great experience. One of my lenses was off just a little bit, at first, but they fixed it! Two weeks later the doctor came in checked and rechecked my prescription. They remade my glasses. They had them ready within a couple days. I couldn't be happier the frames! Awesome! The staff was awesome. The service was amazing!

Reply from Stanton Optical - Avon
The staff was friendly but once I got my glasses, I hate them. Makes me dizzy. Went back, staffer checked said they were right prescriptions just give them time. I've tried. Still makes me dizzy. Won't wear them. Wasted big money on something I can't wear.

Reply from Stanton Optical - Avon
great easy to understand dr, jojo made feel like I was #1, female mgr knew all options, and was well versed in all aspects of job to create a professional atmosphere.

Reply from Stanton Optical - Avon
My eyes is perfect m just going to there for check up they suggested me glasses and aye drops . After one week use of this glasses and drops I m in too much pain in my eyes my fore head and even I m struggling to open my eyes continuously.. pls don’t go there I have to much pain in my eyes continuously .. I m not able to go to clinic today bt next week if my eyes r same in pain ill go to clinic.

Reply from Stanton Optical - Avon
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.