Extremely disappointing workmanship
We are extremely disappointed with the work carried out by Andy at Stampcrete on our patio project.
The original target for completion was December 2024, yet the work was not finished until almost a year later. While we fully appreciate that this was a large and complex job—particularly with a pool incorporated—this level of delay was far beyond reasonable expectations.
Unfortunately, the quality of the work has been even more concerning than the timeline. The first section of the patio was laid significantly out of level. The issue is so severe that a pergola we have since purchased and paid to have installed cannot be fitted. It is currently sitting unused while we try to work out how to rectify the problem.
We made it very clear before the next section was completed that levelling needed to be addressed. Despite this, the second section is even worse—it slopes so dramatically that it is effectively unusable. It is impossible to place any outdoor furniture on it due to the gradient.
This project represented a significant financial investment for us, and we had hoped for a long-term, high-quality outdoor space. Instead, we are left with a patio that is not only impractical but will likely require extensive and costly redesign to correct.
What should have been a place to relax and unwind has instead become a constant source of stress and disappointment. We are genuinely gutted with the outcome.