Square was the cheapest for equipment, lowest fees, fastest payouts. We are a struggling Nu Metal band called DedFate, who have committed our lives to music and thrown everything else away. Findin... See more
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Accept payments, get fast access to your cash, and open up new revenue streams on the software and hardware platform millions of businesses around the world trust.
Get started Talk with our teamFrom full-service restaurants to retailers and beauty salons, Square has custom-built solutions to help businesses sell anywhere easily, quickly and seamlessly.
‘As we’ve grown Square’s grown with us. Having a POS system and hardware that’s easy to use and the same across our stores.’
— Candy Berger
Co-owner, Lox In a Box, Sydney
‘From a behind-the-scenes standpoint, it’s really been a saviour in terms of how the stores are going. We know which products are working and not working in real-time.’
— Nathan Dalah
Co-owner, Fishbowl, Bondi Beach
‘Square has fundamentally helped my business because it improved my cash flow dramatically.‘
— Alex Kelly
Owner, Skinny’s Garage, Brisbane
‘From the beginning, three years ago, Square has made it super easy for me to take payments up until this day.’
— Amelia Jane Hextell
Owner, Milly The Space, Palm Beach
Manage your multiple locations, sales channels and employees and your bottom line efficiently by streamlining your business operations all from one place.
Build online, mobile and in-person business experiences that connect more customers and sellers with Square APIs.
Create your free account in minutes and join the 4M+ businesses globally using Square.
Get started Talk with our teamOur sales team may be able to create a custom pricing package for your business.
We’ll work with you to find the best rate structure for your payment volume, average transaction size, and other business needs.
Talk with our teamAustralia
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HURRICANE James mowing the lawn and

Reply from Square Australia
always had professional service from square easy transactions and always helpful if i need assistance

Reply from Square Australia
Relatively easy to set up. A little bit cluncky. Easy to use. I needed a phone to phone app.

Reply from Square Australia
The whole experience with square has been stress free. It is very important to get a good POS. The hardware is sturdy enough to be transported. Reliable payments

Reply from Square Australia
Working excellent
Customer services excellent, helpful, friendly and get problem solved quickly

Reply from Square Australia
Love the platform and recommend it to everyone to use when you don’t have physical CASH to use to purchase goods.

Reply from Square Australia

Reply from Square Australia
I was so impressed by the easy set up and even did a test to make sure it all worked. Then I tried it for my first 3 customers and it didn't work. I was trying to take payment via my Square phone app from their Google Wallet/Apple Pay. We didn't know if there was a weak signal or we didn't have our phones in the right position. Finally, on my 3rd customer, after a few minutes of moving the phones to different positions and almost giving up, we heard the 'ding' of the transaction being processed but then I was asked for a PIN, something that hadn't happened when I tested it. I was not aware I needed a PIN. Was it because the amount was too high at $240? Or because I didn't have a paid account? I'm still trying to figure it out but may have to abandon the whole thing :(
UPDATE: Thanks Square for your reply. I understand now it was their PIN that needed to be entered, not mine. I have been looking for a picture to illustrate phone positions when paying from a mobile wallet to my Square app as I understand they need to put their phone to the back up my Android phone in the centre but what position should their phone be in? Because we tried every option but didn't work. I will keep trying but so embarrassing when it doesn't work. I will experimant at home first.

Reply from Square Australia

Reply from Square Australia

Reply from Square Australia
Was able to quickly and simple setup a POS and payment system straight from my phone. No hardware required

Reply from Square Australia
Fantastic for our club easy to use very very reliable device. Couldn't be more impressed or happier with the set-up. Works well for us.

Reply from Square Australia
Square for accepting payments using my iPhone is ideal. No need to charge a separate piece of hardware.
Clients can use their phone to pay securely as well. Or use a physical credit card.

Reply from Square Australia
Works but seems overly complicated to set up and so far haven't found a feature to automatically add surcharge to the entered charge for basic square app.

Reply from Square Australia
STARTED USEING SQUARE WHEN DOING RAFFLES AT WORK AND THE BOYS WOULD SAY HAVENT GOT ANY CASH SO I GOT THE SQUARE AND NOW THE MONEY FOR THE SOCIAL CLUB IS CLIMBING UP EACH WEEK WHICH MEANS WE CAN HAVE BETTER SOCIAL FUNCTIONS

Reply from Square Australia
Easy to use. Lets my business collect payments with ease and without hassle

Reply from Square Australia
Great service, easy to set up and use. Quick payments to my bank account

Reply from Square Australia
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