Springbridge Group Limited Reviews 847

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The delivery service is frequently highlighted as efficient and fast, with many people appreciating the drivers' skill in placing orders precisely where needed. The ordering process is often described as simple and straightforward, and the product quality consistently meets or exceeds expectations. However, some customers also noted issues with delivery notifications, wishing for better communication regarding estimated delivery times or tracking options. A few other people also felt that the product quality was not as described, specifically mentioning issues with stone sizing.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Reviewers frequently praise the fast... See more

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the delivery... See more

Order

Clients share positive opinions on order. Many customers praise the ease of ordering online and the prompt... See more

Product

Customers had positive experiences with product quality. Many reviewers consistently praise the high standard... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the professional, efficient,... See more

Based on these reviews

Rated 5 out of 5 stars

I have ordered from Springbridge multiple times over years and all people I had to deal with have been absolutely amazing. Always happy, positive and helpful. Product is good quality and I would be de... See more

Company replied

Rated 5 out of 5 stars

Quick delivery. Efficient and charming driver. Quality product. Have used Springbridge several times over the 12 years we lived here, and have always had first class service from them. Highest praise... See more

Company replied

Rated 5 out of 5 stars

Couldn’t be happier! I’m always weary when dealing with companies I’d never used before. Scams around every corner. But I have to stay I will DEFINITELY be returning with more orders in the future... See more

Company replied

Rated 5 out of 5 stars

The order arrived extremely quickly. We received a call to advise when it was coming and the driver called again to check exactly where it should be placed on the day of delivery. He positioned the b... See more

Company replied


Company details

  1. Topsoil Supplier
  2. Aggregate Supplier
  3. Bark Supplier
  4. Mulch Supplier
  5. Seed Supplier
  6. Turf Supplier

Written by the company

Premier supplier of quality Topsoil and related products such as Barks and Mulches, Composts, Decorative Aggregates, Sand, Shingle and Turf to both retail and trade; building, landscaping, developing and civil engineering industries and local authorities.


Contact info

4.8

Excellent

TrustScore 5 out of 5

847 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Had a delivery today of Loam / Top…

Had a delivery today of Loam / Top Dressing
Delivery driver very very helpful and pleasant
The large bag was certainly large and full to the brim.
Again thankyou to the driver .
As far as the Loam is concerned it looks and feels as it should.
Will post review in time
Would happily recommend Springbridge for delivery and customer service ( Ladies in the office first rate)

15 April 2026
Springbridge Group Limited logo

Reply from Springbridge Group Limited

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to our team, and we’re always here if you need anything. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

Professional and great delivery

It is the second time I have used the springbridge and they haven’t disappointed me.
Great communication and special big thank you to the delivery team!

13 April 2026
Springbridge Group Limited logo

Reply from Springbridge Group Limited

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to our team, and we’re always here if you need anything. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

Brilliant service

Brilliant service, ordered online and delivered 2 days later, perfect.

12 April 2026
Springbridge Group Limited logo

Reply from Springbridge Group Limited

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to our team, and we’re always here if you need anything. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

Great service

Great service, very polite and helpful driver

6 April 2026
Springbridge Group Limited logo

Reply from Springbridge Group Limited

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to our team, and we’re always here if you need anything. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

Very fast and efficient

Very fast and efficient, great price and hassle free delivery. Recommend 👍🏽

10 April 2026
Springbridge Group Limited logo

Reply from Springbridge Group Limited

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to our team, and we’re always here if you need anything. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

Excellent service and very helpful…

Excellent service and very helpful driver thank you

8 April 2026
Springbridge Group Limited logo

Reply from Springbridge Group Limited

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to our team, and we’re always here if you need anything. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

Good value for money, driver very helpful with dropping the materials off where i needed them, many thanks

Good value for money, driver very helpful with dropping the materials off where i needed them, many thanks Terry K

8 April 2026
Springbridge Group Limited logo

Reply from Springbridge Group Limited

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to our team, and we’re always here if you need anything. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

Great company, lovely people

I have ordered from Springbridge multiple times over years and all people I had to deal with have been absolutely amazing. Always happy, positive and helpful. Product is good quality and I would be delighted to have business with them again.

7 April 2026
Springbridge Group Limited logo

Reply from Springbridge Group Limited

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to our team, and we’re always here if you need anything. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

The delivery driver

The delivery driver was first class a real credit to the company.

7 April 2026
Unprompted review
Springbridge Group Limited logo

Reply from Springbridge Group Limited

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to our team, and we’re always here if you need anything. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

Great service

Great customer service, Delivery on time and driver called to ask where i would like the bulk bags dropped. Excellent company to deal with!
A P Garden services

1 April 2026
Springbridge Group Limited logo

Reply from Springbridge Group Limited

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to our team, and we’re always here if you need anything. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

The items was delivered on time and…

The items was delivered on time and where l wanted it placed

1 April 2026
Springbridge Group Limited logo

Reply from Springbridge Group Limited

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to our team, and we’re always here if you need anything. Looking forward to seeing you again soon!

Rated 3 out of 5 stars

Delivered in the time window but the…

Delivered in the time window but the way the bag was placed down on the ground by the delivery driver,
a load spilled out onto the lawn and this stuff is not cheap.

31 March 2026
Springbridge Group Limited logo

Reply from Springbridge Group Limited

We’re really sorry to hear about your experience and the inconvenience caused. This isn’t the standard we aim to deliver.

Please reach out to our sales team on 0333 456 1919, and they’ll be happy to look into this for you and discuss it further.

Rated 5 out of 5 stars

Delivered with care to myself and at…

Delivered with care to myself and at the property. Will definitely recommend 👌.

30 March 2026
Springbridge Group Limited logo

Reply from Springbridge Group Limited

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to our team, and we’re always here if you need anything. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

Great company

Great company
Product as described
Delivered gravel fast
Courteous driver
Good service!

31 March 2026
Springbridge Group Limited logo

Reply from Springbridge Group Limited

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to our team, and we’re always here if you need anything. Looking forward to seeing you again soon!

Rated 1 out of 5 stars

I felt I was SCAMMED

I ordered a bag of sunflower seeds at a cost of £31.50 plus £19.99 post and package when it arrived it came in a envelope with a postage price on the package for £1.80 the package of seed looked nothing like the one advertised I emailed them back telling them that I thought they were Scamming me they replying with a long email basically hard luck mate, my next visit will be to trading standards. So I would say be very careful when ordering from this company I definitely won’t be ordering again.

19 March 2026
Rated 4 out of 5 stars
Springbridge Group Limited logo

Reply from Springbridge Group Limited

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to our team, and we’re always here if you need anything. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

Great service

Great service
Next day delivery on time
Good quality for the price
Discount 20%

23 March 2026
Springbridge Group Limited logo

Reply from Springbridge Group Limited

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to our team, and we’re always here if you need anything. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

Brilliant !

Brilliant !

18 March 2026
Springbridge Group Limited logo

Reply from Springbridge Group Limited

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to our team, and we’re always here if you need anything. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

Nice quality of turf

Nice quality of turf

16 March 2026
Springbridge Group Limited logo

Reply from Springbridge Group Limited

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to our team, and we’re always here if you need anything. Looking forward to seeing you again soon!

Rated 5 out of 5 stars

Quick and easy purchase delivered as…

Quick and easy purchase delivered as per time slot 👍

16 March 2026
Springbridge Group Limited logo

Reply from Springbridge Group Limited

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Your support means the world to our team, and we’re always here if you need anything. Looking forward to seeing you again soon!

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