Spriggy  Reviews 

3,544
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 159 reviews, reviewers overwhelmingly had a great experience with this company. Customers find the product to be an excellent tool for both parents and children, offering a safe and easy way for young people to manage money without carrying cash. The app is highly praised for its user-friendliness, clear interface, and the ability to instantly transfer funds, set savings goals, and track spending in real-time. Many appreciate how it teaches children about budgeting, saving, and financial independence, making money management a positive learning experience. However, some people were dissatisfied with payment-related issues, including unexplained deductions, delays in funds becoming available, and difficulties with automatic payments. There were also occasional reports of the app being unreliable, requiring frequent re-authentication, or cards being randomly locked, which caused inconvenience for users.

What people talk about most

User experience

People report positive experiences with user experience, finding the app easy to use, navigate, and link to... See more

Product

Reviewers highlight positive aspects of the product, consistently praising it as a great tool for kids to... See more

Payment

Users describe ambiguous interactions with payment, with some customers appreciating the ease of paying... See more

Value for money

Consumers generally express satisfaction with the value for money, highlighting its effectiveness in teaching... See more

Application

Customers consistently note positive experiences with the app, praising its ease of use, clear interface, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m really happy with Spriggy. I get instant notifications whenever my daughter spends, which gives me peace of mind. It’s much safer for young people than carrying cash, and I can easily stay on top... See more

Company replied

Rated 5 out of 5 stars

We have used Spriggy for three years now and find it easy to use and control and especially helpful to lock/unlock cards when they are misplaced. The kids appreciate seeing their goals realised and be... See more

Company replied

Rated 5 out of 5 stars

So handy to send my daughter out with her Spriggy card instead of needing to find cash. Helps too with getting her to help out more - being able to add photos to her savings goals is great for little... See more

Company replied

Rated 5 out of 5 stars

Both of my kids are spriggy motivated! We started off with the 1/2 method (half to savings, half to spendings) now they’re 25% spendings and 75% savings as they love watching their balance grow.... See more

Company replied


Company details

  1. Payment Service
  2. Financial Consultant

About Spriggy

Written by the company

Spriggy is a prepaid card and mobile app for 6-17 year olds that helps young people learn to manage their money through practical real world experience.

The Spriggy app allows parents to easily transfer money to their children and helps teach them the concepts of earning, saving, and responsible spending. Parents can feel confident with visibility of transactions in the app and the ability to lock the card at any time. Young people can use their prepaid card to make purchases online or in-store – anywhere that Visa is accepted.

Spriggy

Written by the company

Pocket Money Made SImple
☑ No searching for cash ☑ Auto pocket money payments ☑ Track spending ☑ Teach saving not debt ☑ Lock card at any time

Try out Spriggy free for 30 days.

No risk free trial for you and your family.

Our free 30-day trial allows you and your family to experience all the benefits of Spriggy at no cost. At the end of your trial, if you are happy, your membership fees are billed - by the parent, not the child.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(3,544)

144 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use and understand.

Easy to use and understand.
I have recommend it to my families and friends who have children.

30 July 2025
Unprompted review
Spriggy  logo

Reply from Spriggy

Thank you so much for your kind words, Nancy! We're thrilled to hear that you find it easy to use and understand. It means a lot to us that you've recommended it to your family and friends — we truly appreciate your support!

Rated 1 out of 5 stars

For spriggy mobile

For spriggy mobile. The app is terrible. Difficult to navigate. Slow to load. Instructions are not clear.
Poor customer service.
It's also not possible to turn off automatic payments. We use the phone for child safety. The child does not need to recharge the service every month.

29 July 2025
Unprompted review
Spriggy  logo

Reply from Spriggy

Hi Kathy, we’re really sorry about this frustrating experience. This is not what we aim for. Can you please email us at support@spriggy.com.au, and we’ll be in touch asap.

Rated 5 out of 5 stars

Kids love it

Kids love it. Great to teach them how to save and spend the money they have earnt.

20 July 2025
Unprompted review
Spriggy  logo

Reply from Spriggy

Love hearing this! It’s so great knowing Spriggy’s helping your kids build those smart money habits early. Thanks for being part of the Spriggy fam, Jo!

Rated 5 out of 5 stars

Older grandparent friendly

Kid friendly, old grandparent friendly 😀 quick and easy to use

17 July 2025
Unprompted review
Spriggy  logo

Reply from Spriggy

Thank you so much for the kind words, Lesley! We're thrilled to hear that our service is easy to use for everyone, from kids to grandparents. Making things simple, accessible, and enjoyable for all ages is exactly what we aim for.

Rated 5 out of 5 stars

So easy to use for parents and kids

So easy to use for parents and kids. If they lose the card temporarily you can pause it. Money transfers instantly so you can make sure your kids have money when they need it. The app is very user friendly and you get immediate notifications when they spend which is great. Highly recommend!

14 July 2025
Spriggy  logo

Reply from Spriggy

Thank you so much Emily! We're glad to hear that Spriggy is easy to use for your family!

Rated 5 out of 5 stars

Great ideas works well except bank…

Great ideas works well except bank account to spriggy

11 July 2025
Unprompted review
Spriggy  logo

Reply from Spriggy

Thanks for your feedback, Shaun! We're glad to hear you're enjoying the overall experience. Please note that bank account top-ups take longer to arrive due to standard bank processing times. However, debit card top-ups arrive within 10 minutes.

Rated 1 out of 5 stars

Worthless, poor customer service.

Very unreliable, stops working every few months. Poor service. Don’t waste your money

12 July 2025
Unprompted review
Spriggy  logo

Reply from Spriggy

We're really sorry to hear about your experience, Jenny. This isn’t what we aim for. I can see we have provided some resolution steps via in-app chat, and we will keep an eye out for your reply, so we can resolve this for you urgently.

Rated 5 out of 5 stars

Nicely explained all the step,easy and…

Nicely explained all the step,easy and quick to follow.New card delivery on time.

30 June 2025
Spriggy  logo

Reply from Spriggy

Hi there, thank you for the great feedback! We're so glad to hear the setup was smooth and that your card arrived on time. If there's ever anything else we can do to help, don't hesitate to reach out.

Rated 5 out of 5 stars

Amazing platform for teaching your…

Amazing platform for teaching your children about setting finance goals & the difference between saving and spending accounts. We Love Spriggy !

11 July 2025
Unprompted review
Spriggy  logo

Reply from Spriggy

Thank you so much for your kind words, Clint! We're thrilled to hear that Spriggy is helping your family learn about financial goals and the value of saving vs spending. It’s wonderful to know you're loving the experience. We love having you as part of the Spriggy family!

Rated 5 out of 5 stars

Kids are loving it

9 July 2025
Unprompted review
Spriggy  logo

Reply from Spriggy

That's great to hear that your kids are loving Spriggy. It always makes a difference when your children are learning great life skills and having fun doing so! Thanks Larissa :)

Rated 5 out of 5 stars

Great card choices and a good…

Great card choices and a good opportunity to teach your kids about managing their own money!

8 July 2025
Unprompted review
Spriggy  logo

Reply from Spriggy

We’re so glad to hear the card designs have been a hit! At Spriggy, we love giving kids the chance to express themselves with a style that suits them. It’s even better to hear that Spriggy is helping your kids learn to manage their money – that’s exactly what we’re here for!

Rated 5 out of 5 stars

Fun saving and spending own money

Great for learn g spending and especially saving

8 July 2025
Unprompted review
Spriggy  logo

Reply from Spriggy

We love to hear that Spriggy has been able to help your children learn the freedom of spending their funds but also the value of saving - we have no doubt they'll be pros in no time!

Rated 5 out of 5 stars

We have used Spriggy for three years…

We have used Spriggy for three years now and find it easy to use and control and especially helpful to lock/unlock cards when they are misplaced. The kids appreciate seeing their goals realised and being able to buy what they have saved for. Ties in beautifully with the Barefoot Investor as digital 'jam jars'. And most of all, I love that it doesn't profile or sell my child's usage data.

8 July 2025
Unprompted review
Spriggy  logo

Reply from Spriggy

Thank you so much for your thoughtful review! We’re so glad to hear Spriggy has been a helpful tool for your family over the past three years — especially with features like card lock/unlock and goal tracking. We love that you’ve tied it in with the Barefoot Investor’s approach too — such a great way to build healthy money habits early. And we really appreciate your mention of data privacy — protecting your child’s information is something we take very seriously. Thanks again for your support!

Rated 5 out of 5 stars

Great idea

Easy to use and great for kids

6 July 2025
Unprompted review
Spriggy  logo

Reply from Spriggy

Thank you for the lovely feedback! We're so happy to hear you found it easy to use and great for kids.

Rated 5 out of 5 stars

950719 good

950719 good

3 July 2025
Unprompted review
Spriggy  logo

Reply from Spriggy

We are happy to hear that you're having a good experience with Spriggy!

Rated 5 out of 5 stars

The fact I can see what my daughter is…

The fact I can see what my daughter is using her money for is great for me and the way you can set up chores for some extra coin is great.

2 July 2025
Unprompted review
Spriggy  logo

Reply from Spriggy

The fact I can see what my daughter is using her money for is great for me and the way you can set up chores for some extra coin is great.

Rated 5 out of 5 stars

Great for learning about money

Great product that gives kids and parents an easy way to save and spend. Kids especially liked the card design choices.

1 July 2025
Unprompted review
Spriggy  logo

Reply from Spriggy

Thanks so much for the lovely review! We're so glad to hear both you and the kids are enjoying the experience — and we love that they’re fans of the card designs too! Let us know if we can ever help with anything.

Rated 5 out of 5 stars

Easy to Use

Excellent, safe and convenient

30 June 2025
Unprompted review
Spriggy  logo

Reply from Spriggy

Thanks so much for the great feedback! We're really glad to hear you've found Spriggy excellent, safe and convenient — that's exactly what we aim for.

Rated 2 out of 5 stars

Garbage product with bad customer…

Garbage product with bad customer service. Top ups take longer than any bank in the world, there are always technical issues and delays and things that pop up with no notice. All they do is apologise and not fix anything. Get a bank account for your kid, it’s much better.

30 June 2025
Unprompted review
Spriggy  logo

Reply from Spriggy

Thanks for your feedback — we're really sorry to hear about your experience. That’s certainly not the standard we aim for. We’re always working to improve our systems and support, and your comments will be shared with the wider team. If there’s anything unresolved, we’d love the chance to make it right — feel free to reach out directly.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look