SprayGunner Reviews 198

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting the wide variety and quality available. Many people appreciate the competitive pricing and the speed of order fulfillment and delivery, with items frequently arriving well-packaged and in perfect condition. The service is also highly regarded, with consumers noting the helpfulness and responsiveness of the staff. However, some customers have experienced issues with shipping, particularly concerning the delivery carrier used, even when paying for expedited services. A few other people also felt that there were occasional mix-ups with orders, though these were often resolved quickly and satisfactorily by the company.

What people talk about most

Product

People report positive experiences with products, highlighting a wide variety of items, great availability,... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently praising the speed and efficiency of... See more

Order

Clients share positive opinions on order. Many customers consistently praise the super fast shipping and... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight the great prices,... See more

Service

Users describe positive interactions with service, consistently highlighting the excellent and fast service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Spray Gunner is a fantastic company to do business with always the best prices and super fast shipping, topnotch company 5 stars. Excellent packaging no problems whatsoever. Zoukei Mura 1/32nd scale K... See more

Rated 5 out of 5 stars

SprayGunner hasn't failed me once in four orders now. The product variety is good, the prices fair, and you can tell the guys running this shop love painting and modeling as much as the customers. All... See more

Rated 5 out of 5 stars

You can’t go wrong with Spraygunner. Although I’ve only ordered a few times, it’s clear they value their customers and take pride in putting orders together. Everything has always arrived quickly, and... See more

Rated 5 out of 5 stars

Zach did an execellent job pulling and packing my order. Everything arrived in great condition. Spraygunner offers a wide selection of excellent products and also adds in useful tips on troubleshootin... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

198 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Love SprayGunner

Fast and affordable shipping! Awesome product availability. No Name products are affordable and dependable!

23 April 2024
Unprompted review
Rated 5 out of 5 stars

Simply amazing

I live in California and their Wearhouse is in Florida. I placed an order on Tuesday afternoon and at the evening the package is already sent to USPS. The total time from I place the order to I RECEIVED the package is roughly 48 hours, and it is free-shipping. I just cannot believe it.
And also, I placed an order a few years ago on Christmas Eve and they still sent out the package on the same day, unbelievable.
My guess is that these guys are robots who need no sleep, and they have a secret tunnel directly connect their warehouse to USPS.

2 April 2024
Unprompted review
Rated 5 out of 5 stars

Best sprayer

Very pleased with it. It works great. Highly recommended.

9 April 2024
Unprompted review
SprayGunner logo

Reply from SprayGunner

Thank you, we appreciate your business!

Rated 5 out of 5 stars

Spray gunner always has what I need for…

Spray gunner always has what I need for my airbrush parts and paint. It’s always shipped with care and arrives quickly. Seriously the selection they have is impressive with reasonable prices and deals. Business is G2G! Great folks!

6 April 2024
Unprompted review
SprayGunner logo

Reply from SprayGunner

Thank you, Henry! We appreciate your business!

Rated 1 out of 5 stars

They sent a wrong part and I have been…

They sent a wrong part and I have been trying to contact them by phone and email. After 3 weeks, I still have not gotten a response. Very unhappy with their customer service!!

10 March 2024
Unprompted review
SprayGunner logo

Reply from SprayGunner

Hello Dan. We always call back if voice mail left, and definitely answer to emails. Upon checking I can not see any emails from you, however I see that our customer service team reached out to you in response to the PayPal case you opened. Didn't hear anything back. We don't know any details of what's happened and what wrong part was sent. If there was a mistake, we would correct it immediately, but we have no details from you. It's a $7 dispute, absolutely unnecessary, we would fix it faster and better if you could simply reach out/respond.

Rated 5 out of 5 stars

Proper pricing, products and service

Shipping was fast. I ordered off the website at 10pm. My products had been packaged and ready for shipment by 1030 Am the next morning. Thank you Kari. I received my items as advertised in proper packaging. I mean you can not really ask for better products, price and service. Hassle free. And we all want that.

3 November 2023
Unprompted review
Rated 2 out of 5 stars

False advertisement/Store does not want to rectify error…

Purchased a item that was advertised on Amazon for 42.00....which was the Master Set of Candy2o....so when i received it...instead i received the primary set...i contacted Amazon was told that i was supposed to receive the master set not the primary set...so ordered again and same thing again...this time contacted spraygunner to see if they can resolve this issue after waiting days from them requesting the information they needed they tell me that due to the ad ertisement even tbough it says Master Set im not able to get it because its suppose to be Primary Set....unfortunately working 10 years in retail the rules dont work as so...if what is advertised in tge image is so then it must be grabted to the customer at the price...the error is paid by the retail store.. for creating that mistake...

So according to a representative from Spraygunner called Jacob he stated that they have been trying to fix this issue with Amazon for quite some time...but if tgey actually have then why didnt they just delete this and just re-do this advertisemt since the beginning....instead of miskeading customers into believing that they are purchasing the Master Set instrad to receive a different product....this is known as False Advertiment....Spraygunner could of honored the advertisement instead they honored thw falsed pretense to discredit the customer by honoring false advertisement....
In the last e-mail that I received from Spraygunner I was informed that the only help would be by shipping the wrong product back to Amazon...because they aee unabke to help any customers with this because of the image even though it has a master set on it... he stated he Apologized even though it doesnt feel like a apology more of a scam...thanks for not helping at all Spraygunner

26 April 2023
Unprompted review

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