SportFits Reviews 

4,940
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Ordered from here a few times. Been great offers, quick delivery good selection of stock. Last order was: SF1526326 Arrived within 3 days to denmark.

Rated 5 out of 5 stars

top service. I ordered from France and was a little bit worried about not receiving the order on time for vacation. order was processed very swiftly and received on the next days. prices are great... See more

Rated 5 out of 5 stars

My experience with SportFits has been overwhelmingly positive given the orders I’ve placed so far. The service, products and offers are all great.

Rated 5 out of 5 stars

Great shopping experience with SportFits. I really appreciate that they ship across all of Europe and the return process is straightforward and fair. The fact that they compensate return postage with... See more

Company details

  1. Sportswear Store
  2. Outdoor Clothing and Equipment Shop
  3. Outdoor Sports Store

Written by the company

Der Shop für Outdoor-Fans, Radfahrer, Skifahrer und Fitness Sportler. Bei SportFits findest Du die schönsten Sport[Out]Fits für die Freizeit oder Deinen Lieblingssport.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(4,940)

1,328 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast and Relieble

Order # SF1434220 It´s been a very well informed delivery1 process, minor details were updated, and stimated delivery time was acurate. A very good service indedd.

30 April 2026
Unprompted review
Rated 1 out of 5 stars

Defective sneakers from sportfits.eu

On March 29th, I placed an order on sportfits.eu, order number SF1409896. I received my order on April 15th, 2026. The men's sneakers turned out to be defective, in different sizes. I immediately reported this to their customer service and sent all the necessary photos and a description of the problem. A month has passed, but they have not responded. I have already contacted customer support three times and each time received the standard automated response asking for photos and a description of the problem. When will they consider my complaint?! I don't want to keep these sneakers because they are unwearable! And I have to pay for shipping them myself! It's not my fault that the employees sent a defective product! Answer me! Or why did they give you a quality mark?
4.06.2026
These people even have the audacity to lie about not receiving my complaint and proof of the defect. It's a shame I can't post photos of your lies on this website!

15 April 2026
Unprompted review
SportFits logo

Reply from SportFits

Thank you for your feedback.

We are sorry that your complaint has not yet been resolved. According to our records, we have answerde and asked several times for the photos required to assess the defect, but we did not receive the necessary images of the shoes, the defect and the inner label. Without these, we were unfortunately unable to continue the complaint process.

You are still very welcome to send us the required photos so that we can continue processing your complaint. As soon as the necessary images are available, the next step would normally be to provide a free return label so the item can be inspected properly. We are sorry for the frustration this has caused.

Best regards, your SportFits Team

Rated 5 out of 5 stars

Very good shopping experience

Very good shopping experience. The order was processed and shipped very quickly, and delivery to Spain was faster than expected. The product arrived in perfect condition and exactly as described. I’m very satisfied and would definitely order again. (Order number: SF1431350)

23 April 2026
Unprompted review
Rated 1 out of 5 stars

I ordered an item at 2 a.m

I ordered an item at 2 a.m. The website indicated delivery would take 6 days. But just two minutes after paying, I received a message from Sportfits stating they were out of stock and were just ordering it from their warehouse. This meant delivery would take at least 17 days. This message was sent at night, meaning Sportfits knew in advance they were out of stock and were planning to deceive the buyer by promising fast delivery. This looks like fraud. And now I don't know how I can get my money back..

3 April 2026
Unprompted review
SportFits logo

Reply from SportFits

Hello Juri,

thank you for your feedback.

We are sorry that your order experience was disappointing. According to our records, the delivery time shown for the item at the time of purchase was 9–11 business days. The follow-up email sent shortly after your order did not announce a delay, but referred again to this delivery time. We understand that this communication still caused frustration.

At your request, your order was cancelled on 07 April 2026, was never shipped, and a cancellation confirmation was sent to your registered email address. The refund to your credit/debit card was processed on 13 April 2026.

If you still have any questions regarding the cancellation or refund, please contact us directly and we will be happy to assist you.

Our mailadress: info@sportfits.de
Telephone: +49851 2042410

With kind regards,
Your SportFits team

Rated 5 out of 5 stars

SF1405343

SF1405343:
Wonderful experience with fast delivery. It arrived in Italy after just 3 days. I'll be ordering again in the future.

24 March 2026
Unprompted review
Rated 2 out of 5 stars

Item received damaged

I'm satisfied with the speed of delivery and the prices, but the garment (a Napapijri jacket) arrived damaged, Damage that appears to be from the factory !
Returns were impossible and refused because the item was damaged. Customer service simply offered me the option of : contact and using the manufacturer's warranty or a €20 voucher… So, they're selling defective products but not taking responsibility !

24 March 2026
Unprompted review
SportFits logo

Reply from SportFits

Thank you for your feedback. We are sorry that you received a damaged jacket and that this case caused frustration.

In your case, an incorrect email was initially sent in error. This was corrected shortly afterwards, and a free return label was provided so that the item could be returned to us free of charge for refund processing. According to the current status, however, the item has not yet been returned to us.

We understand why this was disappointing and confusing, and we regret the incorrect initial communication. If you would still like to resolve the matter, please contact us directly and we will of course review it again.

Best regards,
Your SportFits team

Rated 5 out of 5 stars

Fantastic service all round

Fantastic service all round. Easy to use the site and navigate around it. It was shipped in a very timely manner and arrived in good time. SportsFits is an excellent site that I have now used twice but will use a lot more in the future.
My order number is: SF1395132

20 March 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from here

Do not buy from here. I waited weeks for my Fjällräven items, only to receive a random email stating they had received my 'return request'—which I never even made! In the meantime, the items went out of stock, so I missed out completely. Save yourself the frustration and shop elsewhere.

See the response below! They did not even offer to resend it. Return money is not the solution. It is convenient for the company. Not for the customer. That is why you got the one star. You where not offering a solution.

18 March 2026
Unprompted review
SportFits logo

Reply from SportFits

Thank you for your feedback. We are very sorry for the frustration this caused.

In this case, the email about a “return request” was not triggered by a return initiated by you. The parcel was returned to us and, when it was processed by our returns team, an automatic return confirmation email was sent. We understand how confusing and disappointing this must have been, especially as you had not received the goods.

Your order has since been fully refunded. We sincerely regret that this process caused inconvenience and that your shopping experience with us did not go as expected.

Kind regards
Your SportFits Team

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