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Review summary

Created with AI, based on recent reviews

Looking at 461 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The customer service is frequently highlighted as exceptional, with many people appreciating the personalized and understanding approach. Reviewers are particularly impressed with the quick response times and the smooth user experience, often noting the efficiency and ease of their overall experience. However, some customers also noted that the products can be complicated to learn at first, requiring time and patience. A few people reported receiving faulty generators, which caused initial dissatisfaction, though the company generally resolved these issues by sending replacements. Additionally, one customer expressed deep disappointment with a change in attitude from a customer service staff member, citing increasingly careless and annoyed responses, and difficulties in resolving a membership status issue.

What people talk about most

Product

Customers had positive experiences with product, often praising the high quality equipment and its... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, kindness, and... See more

Customer service

People report positive experiences with customer service, often highlighting the kindness, generosity, and... See more

Service

Consumers find service to be positive, highlighting efficient and friendly interactions. Many reviewers... See more

User experience

Reviewers highlight positive aspects of user experience, often praising the ease of software download and the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pros: *honest company *gives realistic expectations (not hyped up promises) *provides an abundance of ongoing training (free) *depending on your health issue, many times you can feel improvem... See more

Rated 5 out of 5 stars

I purchased spooky two products back over 10 years ago and it has been helping my whole family overcome all kinds of ill illness. Such as COVID-19, headache, allergy, kidney failure, anemia, aorta... See more

Rated 5 out of 5 stars

Thus far, I’ve experienced only the best frequencies from the products purchased recently from Spooky2. That’s the Spooky2, GenX Pro, remotes and boosters. I’m learning and growing with the software a... See more

Rated 5 out of 5 stars

Sabrina , Spooky staff, was very efficient, patient and kind. I appreciate that. I also felt I could trust her logging on to my computer via Zoom, in fact I fully trust the Spooky team, I have ha... See more


Company details

  1. Health and Beauty Shop

Information provided by various external sources

Spooky2 is the world's most advanced and versatile Rife machine system that is affordable for every home.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

!!!Stellar!!!

I have ALWAYS had stellar customer service with Spooky2!! Prompt reply and genuine caring is what I have experienced! I have been a customer for a few years as well. Never disappointed!

11 February 2026
Unprompted review
Rated 5 out of 5 stars

I have been suffering with fibromyalgia…

I have been suffering with fibromyalgia for over 30 years and tried everything western medicine had to offer. I purchased my Spooky 2 generators a few years ago and had limited success initially until Peptides were developed and added to the presets. Using the one for fibromyalgia has been nothing short of a miracle. Within 3 days I was pain free and am now weaning of strong narcotic medications because I don’t need them anymore. God bless John White and the team of Spooky 2 developers. Thank you!

4 February 2026
Unprompted review
Rated 5 out of 5 stars

My experiences with SpookyXM and the XPro are beyond belief

My experiences with SpookyXM and the XPro are too many to share. My sister with stage 4 ovarian cancer, metastasized everywhere. I did contact at first then programmed different cancer pain on remote continuously. She died last week but she had No pain through her dying journey. Each complication she endured was resolved in a few days by remote only. I have made various pain stickers for over 50 people and to my amazement they report back the positive results. I am a computer dummy and was intimidated by Spooky. With Webinars, zoom classes and Rife for Life forum, I was guided and now surprise myself with the programming. I still am a beginner and have so much to learn. Thank you John White and your team for giving people the right to health. I am deeply grateful Rita Burke

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Healing Power of Frequency Technology.

Hi my name is Fergus O’Hara and 5 yrs ago I collapsed on a thread mill at the gym and ended up in hospital. I was told I need heart surgery and a pace maker. Hold on I told the doctor, let me think about this. I heard about spooky2 Rife frequency and after some research 2xm and one GX kits. With the amazing help of the staff at spooky2 and their training video’s I had a check up one year later and was given a clean bill of health. At 76yrs I do not take any medication. Free programs allow me to emulate multi-vitamins and minerals so haven't bought a vitamin for over 2yrs.
I bought the scalar and plasma kits just in case for the future but ended up treating family and friends with this equipment. I have published a small book on Amazon
“The Healing Power of Frequency Technology”
25 Accounts of people healed. I would like to thank John White and all his assistance for providing this affordable equipment.
Regards
Fergus

11 February 2025
Unprompted review
Rated 5 out of 5 stars

cost saving advice

I've got many XM generators that were not working. Even after putting in the comms chip, did not work. Jane Zhang, whom handled my issue, gave a cost-effective advice. The parts got delivered very quickly and put to work.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service.

My interaction with Rep. Lisa Zhang was wonderful. She was very helpful when I ran into some difficulties while ordering (my fault!). She was very patient and also went greatly out of her way to accomodate my needs. I could not dream of a better Rep. Congratulations Lisa. Keep up the good work. Kudos to you!

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Staff!!

Spooky2 staff are always so helpful and knowledgeable. Problem was solved within 2 minutes. Thank you.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Central Machine practical tips

I have owned the Central machine for years. From time to time, I have encountered the problem of "generator errors", when the frequency was switching from low to high. I have searched the forum and manual to find a solution without success. I thought it might be due to using the same wall outlets.

I finally decided to contact the technical support. I was really impressed with the support team. They always respond to my questions quickly and provide possible solutions. After following their tips for a few trials, the problems were resolved. It is the USB filter cable. I was using the regular USB cable. Special thanks to Cheryl Zhang's dedications and efforts, I now have a solid Central machine which has been running smoothly since.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

It's a real hope when money is not related


With relapsing chronic illness, tremendous nutritional supplements are necessary for long term systemic supports besides regular medical checkup. XM is the only choice to avoid huge money for oral supplements while compromise your GI comfort.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful results with Spooky2

Have been incredibly happy with the Spooky2 Scalar and Rift GeneratorX Pro. We knew we had a very stressful couple of months coming up and the Spooky kit has been amazing at helping us to manage this stress. We have managed to sleep 8 hours every night, not become unwell at any point (even though it’s winter and we are surrounded by people with flu) and kept the anxiety levels low. It has also helped us recover from this time much faster than we could have imagined. It has also reduced shoulder pain that I have had for several years by at least 50% making it a minor issue rather than the dragging feeling I’ve been living with and my partner’s tinnitus is reduced by at least 50%, completely disappearing at times. It’s not a miracle cure but the support it gives does feel miraculous. Expensive but completely worth it.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

I appreciated Lisa Xhang reaching out…

I appreciated Lisa Xhang reaching out to me when I was trying to buy a Spooky 2 Rife machine. She answered quickly what I needed to know and I highly recommend her to anyone having questions. She helped me over a number of days. Thank you
Michele

3 February 2026
Unprompted review
Rated 5 out of 5 stars

fast support

incredible support along with incredible product. we got our spooky in just 4 days ! hooked up and running in no time. watched a couple beginner trainings and immediately ordered more. thank you for the quick support i look forward to many years of healing with spooky2. blessings

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience with Spooky2

I had an amazing experience purchasing my Spooky2 kit! Customer service was so helpful and very kind ensuring I was able to get all my questions answered and purchase the correct kit for me! I highly recommend you look into purchasing a Spooky2 unit and customer service will be able to answer any questions you may have in a timely fashion!

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Great spooky2

Since I bought the machine,i was very nervous about learning how to use it,but litle by litle, with spooky2's guidance and the webinar,i've learned to operate it .and I'm using it on myself and my family and i've had good results.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Personalized Email Support

Not only do I love the Spooky2 Rife machines (I have ten of them) but I also love and appreciate the company's customer support which includes online videos, free virtual live training, live group/global meditations, and personalized guidance (email support). Thank you!

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Spooky2 is simply wonderful

Spooky2 is simply wonderful. I've only had the system for a very short time and was a little worried that I wouldn't understand it. But Spooky2 has excellent support, so I was able to learn how to work with the system very quickly. I've worked with other devices before, which were also very good, but Spooky2 opens up a whole new range of possibilities for healing. Great system!

29 January 2026
Unprompted review

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