Splash Inflatables & Event Ninja Reviews 

97
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the bouncy castles and party equipment are spotlessly clean, delivering endless fun and excitement for children at various celebrations. People deeply appreciate the punctual drop-offs and completely hassle-free setup and collection processes that make organizing events entirely stress-free. Reviewers are extremely happy with the wide selection of available party options and the consistently helpful communication when organizing special occasions. Consumers also note that the dedicated team frequently goes above and beyond to accommodate urgent requests. Many individuals express their intention to continue booking these reliable services for future family events.

What people talk about most

Service

Consumers find service to be positive, highlighting brilliant communication and punctual drop-offs. Reviewers... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpful, friendly, and professional... See more

Product

Customers expressed great delight with the huge variety of inflatable products available, such as the disco... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant, super flexible and by far the best service & affordable option in the Glasgow area. I wanted to organise a mascot costume 1 week prior to Halloween, made an error on the date range... See more

Rated 5 out of 5 stars

Organised the disco bouncy castle with small slide and the large drop slide for my sons 5th party as we had about 30 of us and all different ages. The kids were so excited when they saw them and liter... See more

Rated 5 out of 5 stars

Called last minute to arrange a bouncy castle and were so helpful and accommodating. We have used this company a few times and wouldn’t go anywhere else as they really are so reliable, helpful and pro... See more

Rated 5 out of 5 stars

I’ve used splash inflatables over the past 10+years starting from when another company didn’t show and I was left sitting with 20odd 5 year olds and no entertainment I called around getting no luck an... See more


Company details

  1. Party Store

Information provided by various external sources

Safe, reliable, Professional & Affordable. We are the one of the largest providers of party & event equipment hire and services which are PIPA tested and we have £5 million Public Liability Insurance. Safety Certificates, PAT Tests and Risk assessments are all part of the service which we provide!


Contact info

4.9

Excellent

TrustScore 5 out of 5

97 reviews

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No recent history of asking for reviews

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4.9

All reviews

(97)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wow the service from booking to the…

Wow the service from booking to the delivery on the day was so easy going the staff are so friendly and professional had such a great night will defo use your company again and I will pass on to friends and family thank you again

17 March 2023
Unprompted review
Rated 5 out of 5 stars

Wish I left a tip

I found this company online and booked without checking reviews. I got service that was so excellent that I went to bed angry at myself for not giving a tip.
I booked online so I was a little bit skeptical but from the jump, there was excellent communication. I got several texts, emails and even a voicemail telling me about the process.
On the day of my event…just yesterday, I had a driver called George and another guy who were efficient and helpful. They got there bright and early giving me so many more hours than I had paid for. They also answered all my questions and assured me I could reach them anytime during the day if I had any concerns.
The bouncy castle was even more attractive than the pictures. I got a rainbow/disco one. It looked clean and new.
I had a great experience and won’t hesitate using this company again.
Thanks for making my event better.

29 May 2022
Unprompted review
Splash Inflatables & Event Ninja logo

Reply from Splash Inflatables & Event Ninja

Thank you so much for your review! That's really kind! We appreciate that you chose us for your party and hope to see you again!

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, hired rodeo surf for my sons 21st, kimberlie the controller for the night, was an absolute gem, very professional, helpful and got everyone involved, would highly recommend, thanks again for another great service from splash inflatables

11 April 2022
Unprompted review
Splash Inflatables & Event Ninja logo

Reply from Splash Inflatables & Event Ninja

Thank you for the review, we really appreciate it!

Rated 5 out of 5 stars

Amazing service from splash…

Amazing service from splash inflatables. Hired a bouncy castle for a young person i support with additional support needs. Although i had to reschedule due to covid the guys were more than happy to accommodate this. Great price, the team arrived on time , set up was quick and easy. Brilliant service. Would highly recommend.Thanks again

1 April 2022
Unprompted review
Splash Inflatables & Event Ninja logo

Reply from Splash Inflatables & Event Ninja

Thanks Kirsty, I appreciate the review and i'm happy that you were pleased with the service!

Rated 5 out of 5 stars

A professional and brilliant service.

A professional and engaging events company that at short notice delivered a party package for an epic Childrens party.

The bouncy castle, ball pit, candy floss machine and Mario costume were total winners.

On the day the team turned up on time in a liveried van and set up in rapid time. Professional and friendly lads.
This company took away all the anxiety of organising a kids party.
Will definitely hire again.
Thank you Splash!

23 February 2022
Unprompted review
Splash Inflatables & Event Ninja logo

Reply from Splash Inflatables & Event Ninja

Thank you so much for the review. I'm glad that you were happy with everything and I hope to see you again soon!

Rated 5 out of 5 stars

Brilliant Service Start to Finish

Brilliant service from Splash Inflatables, booking was very easy, staff were helpful and prompt to respond and mascot was perfect, it went down a treat with our guests

18 January 2022
Unprompted review
Splash Inflatables & Event Ninja logo

Reply from Splash Inflatables & Event Ninja

Thanks so much for using us for your mascot hire!

Rated 5 out of 5 stars

grotto was amazing!

grotto was amazing!
very well set up! kids loved seeing santa claus, lights and other inflatables were a great addition, will definitely use again in future! 😊

21 December 2021
Unprompted review
Splash Inflatables & Event Ninja logo

Reply from Splash Inflatables & Event Ninja

Thank you so much for the review Jamielee!

Rated 5 out of 5 stars

Took my kids to the Santa grotto in the…

Took my kids to the Santa grotto in the local community and it was outstanding! Staff were so friendly and attentive and ensured everyone adhered to social distancing! Was a fantastic event and hope to see more in the future! Thank you 😊

21 December 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, my son and his friends enjoyed the day was a great bouncy castle! George and Tam who set it up and took it away where great too. Thank you again for the castle brilliant value for money.

20 September 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service with…

Outstanding customer service with frequent communication confirming my booking and also what time to expect arrival on the day. For someone who has experienced being let down at last minute from other bouncy castle companies this was excellent service! Jarred and Martin (think I have remembered their names correctly) were superb arriving, putting up my bouncy castle and the marquee and also when they returned to remove them! Will be using you guys again and definitely recommending you to my friends and family! Thanks again!

13 September 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended! Only booked bouncy castle & save the goalie just last night and the customer service was amazing and so helpful , used this company a few times before and never disappointed, Will definitely be using again , thanks guys

17 July 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic company can’t thank them…

Fantastic company can’t thank them enough would highly recommend. I was let down at the last minute and Robert managed to get me booked in nothing was a hassle to him very professional & helpful. We hired the foam cannon and wow what an experience the kids absolutely loved it. The operator Eden was fantastic aswell. Will definitely be using SPLASH INFLATABLES again. Massive thank you for a great experience 😊

3 July 2021
Unprompted review
Rated 5 out of 5 stars

Lovely guys, great bouncy castle

Lovely guys, really friendly. Great quality bouncy castle delivered bang on time and picked up a wee bit late so the kids got some bonus time. Highly recommend.

31 May 2021
Unprompted review
Rated 5 out of 5 stars

This company is fantastic!!!

This company is fantastic!!!
I was let down at 7pm the night before with another company to hire a bouncy castle for my girls first birthday party.. was absolutely in bits I phoned SPLASH INFLATABLES at 10pm chancing to see if they had any availability for the next morning, the Team said yes and came at 11am, the two men who delivered the hire were fantastic and very friendly! It made my girls day! Would definitely recommend
Thanks again Splash inflatables

31 May 2021
Unprompted review
Rated 1 out of 5 stars

DO OU IUSE THIS COMPANY.COMPLETE CON…

DO OU IUSE THIS COMPANY.COMPLETE CON MAN THT RUNS IT WONT GIVE UA OUR DEPOSIT BACK BECAUSE WE LEFT A.BAD REVIEW FOR LETTING US DOWN THEN TRYYED TO BLACKMAIL US HORRIBLE LITTLE RAT

11 May 2021
Unprompted review
Splash Inflatables & Event Ninja logo

Reply from Splash Inflatables & Event Ninja

We no longer communicate with this abusive customer. We couldn't set up inflatables for them as it was unsafe to do so due to 40mph winds on the day. We were following HSE guidelines for the safe operation of inflatables and safety of their own children. The customer proceeded to give us very nasty verbal abuse. They paid a small non returnable booking fee and we said we would still return it to them but unfortunately the relationship broke down when they continued abusing our staff and calliing them names. We made the decision to have no further contact with the customer. Instead we have given the booking fee amount to charity and intend to more on from this encounter in a positive way. Please note this review is a duplicate as they are writing multiple reviews on multiple platforms.

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