spiralhappy.com Reviews 64

TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

There needs to be a way to choose zero stars! Total con - ordered GENUINE Dr Melaxin balms from them after watching their video on how to spot the fakes, only to be sent fakes! No refund, no offer t... See more

Rated 1 out of 5 stars

I ordered Dr Melaxin from them on Facebook. On the ad they show a video how to spot a fake tube. Then they sent me the fake!! They won't refund or send a return label. They emailed me saying they wer... See more

Rated 1 out of 5 stars

I ordered the motogp advent calender on 25oct, it eventually arrived 17 Dec. Tried to get a full refund as the item is cheap and looked 3d in the advert but it's total crap. Won't refund offered me £8... See more

Rated 1 out of 5 stars

Ordered 2 Bible in a year journals. Advertised as Hardcover 8.5"×11". Received 2 Softcover books 5.5"x 8.5". They offered me 2USD compensation. I wanted 20USD. Ended up with 6USD and they never o... See more

Company details

  1. Clothing Store

Written by the company

We have spent years searching for creative, smart and useful products around the world and bring them to you with a belief that they may help you make your life easier.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid at all costs!

There needs to be a way to choose zero stars!
Total con - ordered GENUINE Dr Melaxin balms from them after watching their video on how to spot the fakes, only to be sent fakes!
No refund, no offer to send the genuine products. Please, please AVOID these scammers

18 March 2026
Unprompted review
Rated 1 out of 5 stars

Complete con

I ordered Dr Melaxin from them on Facebook. On the ad they show a video how to spot a fake tube. Then they sent me the fake!! They won't refund or send a return label. They emailed me saying they were out of stock but sent this without asking if I would accept it. I can get this on ebay for less than half of what I paid. Complete con.

13 February 2026
Unprompted review
Rated 1 out of 5 stars

Would give a zero but can’t .

Would give a zero but can’t .. have sent over 40 emails trying to get my package. Been over 3 months. Will not give me a refund. Says it’s been sent. You should never buy from this company… beware everyone … still ongoing with no end in site ..

8 March 2026
Unprompted review
Rated 1 out of 5 stars

False advertising

Ordered 2 Bible in a year journals. Advertised as Hardcover 8.5"×11". Received 2 Softcover books 5.5"x 8.5". They offered me 2USD compensation. I wanted 20USD. Ended up with 6USD and they never once answered to the fact that they have false advertising. Do not buy from Spiralhappy!

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Pos company

These people are nothing more than thieves they claim that my order shipped but yet can't tell me the shipped nore a tracking number no not do any business with these pos

29 January 2026
Unprompted review
Rated 1 out of 5 stars

I ordered the motogp advent calender on…

I ordered the motogp advent calender on 25oct, it eventually arrived 17 Dec. Tried to get a full refund as the item is cheap and looked 3d in the advert but it's total crap. Won't refund offered me £8usd which is a joke as I paid £30 UK pounds for it and they're also stating the postage to return is expensive. What a let down

25 October 2025
Unprompted review
Rated 1 out of 5 stars

Wrong colour supplied & no refund offered!

I ordered peptide foundation in Light as a Caucasian person & received a DEEP colour is not anywhere near what I ordered. Absolute joke of a company are trying to offer me $2 & to keep a product that I could never use!
AVOID!

26 July 2025
Unprompted review
Rated 1 out of 5 stars

I ordered 3 bottles of perfume

I ordered 3 bottles of perfume. 2 of the bottles were fine while 1 of the bottles leaked out when I received it. I contacted the company to tell them. They responded back telling me to take pictures which I did. I never heard from them. I contacted them again asking what is the status. They contacted me back saying I they would give me 5 dollars. I contacted them again saying I paid more than that. They contacted me back saying they would give me 8 dollars. I contacted them again saying that was unacceptable but I would take it but they was going to get a bad review. If you thinking about ordering from this site "DON'T" its a scam and they don't honor their products and they just want your money.

14 July 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

I ordered a light/medium foundation and they sent me a "DEEP". I am a fair skinned white woman so this product is useless to me. On contacting Spiralhappy, they offered me $2 compensation!!! It cost me £16.99. All as I'm asking is for the right product to be sent or a total refund.

15 July 2025
Unprompted review
Rated 1 out of 5 stars

Never delivered

Ordered a Kitchen Witch that never came. They claim it was delivered, but I was home that whole day, got the mail and have reviewed my ring camera, nothing was ever delivered. They are just a scam.

16 June 2025
Unprompted review
Rated 1 out of 5 stars

36 days later and no product.

Placed an order and 36 days later. . . .nothing. I contact the seller asking for a status on my order. They responded that the package was lost and provided a "new" tracking number. The new tracking number shows that it already a day old. Their ESP must be superb, as I had just notified them of a no arrival. This is a company in China, shipping out of other countries in an attempt to avoid Trump's 145% tariff on China. Original package came from Spain, which only has a 10% tariff. I asked for a refund twice and was refused. PayPal are saying they won't get involved for three weeks. AVOID THIS COMPANY!

16 June 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER NOTHING FROM THIS SITE!!!!

I ordered some perfume that wasn't authentic. When I realized that it wasn't the initial seller, I canceled my order. They proceeded with sending my order. I offered to send it back but they won't pay the shipping cost. I don't think that's fair when I canceled the order and it's like they're trying to force me to keep it. They had to to cancel it because it was moments later after I made the purchase that I canceled before it even shipped.

16 May 2025
Unprompted review
Rated 1 out of 5 stars

Item never received

Never received item & they can't give me any real shipping information. No customer service to speak with just same computer generated information. Scammer

14 April 2025
Unprompted review
Rated 1 out of 5 stars

FRAUD: SPIRALHAPPY.COM / Allway

Order: 5123S120093
I responded to a sponsored advertisement by facebook of SPIRALHAPPY.COM for sale of Vevor weed barrier cloth of size 4 ft by 300 ft. The support initially indicated that the parcel was coming from Italy and generated multiple emails for tracking. What I received is an envelope from Allway, Unit 16-17, 3495 Laird Road, Missisauga, ON, Canada, containing a weed barrier cloth which is 20 inches wide and 16 ft long.
On informing the company, they offered to refund $5.00 else to send the envelope at my cost to China, and once delivered will consider accepting it there, which they claim to be their warehouse, which is again a suspect.
I am interested in the refund as I was overcharged and the product sent is 0.026 percent of what was ordered and the whole sale/communication is a fraud.
BE AWARE.

14 May 2025
Unprompted review
Rated 1 out of 5 stars

Real Scammers in operation.

This is the shittiest business I’ve ever dealt with. Product too exactly 6 weeks to be delivered. They sent me email notifications every 3 days of the product being processed/Shipped in America/Customs and all what not. After the product supposedly arrived the UK, they went quiet for the next 3 weeks and when I finally received the product, it’s a cheap crap from China and I paid $60 for that crap. I read their refund policy and it said no refunds after 30 days. You people are thieves and should be jailed. You purposely prolong delivery because you know that it’s crap you’re offering. Then there’s nowhere on your website to actually leave a review. I know thieves have no remorse but come on, you guys can do better.

28 March 2025
Unprompted review
Rated 1 out of 5 stars

The product that they showed was not…

The product that they showed was not what I received. I wouldn't even pay five dollars for it. I contacted them to let them know that I wanted to refund that. I wasn't happy with the product. They offered to refund me at first two dollars. And then when I said absolutely not they offered to refund me four dollars. i'm having my Bank investigate. I definitely won't recommend this product to anyone. Please do not buy from them. This is a scam. It took me four weeks to get it. And I was so disappointed.

28 April 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!!!!!!!!!!!

They’re getting one star because I don’t have a choice. They don’t even deserve one. This is an absolute scam company. Do not buy anything from them.
If you’ve got lucky, that’s because you are one of the rare people that they send the actual product to so they can get a few genuine reviews.
I ordered a flower basket for my garden which contained 16 bushy sprigs of flowers a polystyrene dome to go in the basket and the basket itself. I received ONE SPRIG which was cheap rubbish.
No complaints department no responses to emails no proper website!
My fault really!
Don’t be stupid like me.

26 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look