Verified player
Verified player, withdrawal of £4,330 cancelled after win. Casino claims “irregular play” but provided no evidence. Account restricted after withdrawal request. Case now with Casino Guru and Curaçao eGaming
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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Verified player, withdrawal of £4,330 cancelled after win. Casino claims “irregular play” but provided no evidence. Account restricted after withdrawal request. Case now with Casino Guru and Curaçao eGaming
SCAM ‼️ Absolute fraud run by a criminal gang that clones sites daily. Using multiple domains to try and avoid getting shut down. Spindcastle26, spinscastle39 etc etc etc. They blast 4–5 spam SMS a day with lies like “£5000 reserved for you”, “bonus ready”, “you’ve been registered and we added real money” — none of it true. You never signed up, winnings are never paid, and disturbingly they sometimes expose other victims’ phone numbers in the same message. Police (Action Fraud) already notified.
If you’re getting these messages, forward every single one to 7726 (takes 1 second) so networks can block them. Never touch sites with no real Trustpilot history. I fight back with reports every day because these thieves are robbing ordinary people. Help shut them down — report and warn others!
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