Spinsamerica Reviews 

Support is useless. Ive been trying for 2 days to withdraw my balance. Ive been trying to use my bank and they said my checking account wasn't a checking account. Now it's connecting but my payments been declined but it isn't being declined by my bank. So it's on there end. And of course I cant get customer support to respond. This is terrible update. I got my bank account successfully linked. Made a redemption request and 7 days later they declined my request stating I hadnt completed some wagering requirement which isnt listed anywhere in the sweeps policy they thoughtfully sent me in the email after they declined my redemption. So now I'm once again delayed on receiving my winnings for no reason. I completed there new requirement and submitted yet another redemption request. Hope they don't find some new reason to deny me. Update delayed again. Almost 2 months now. They asked me to send account statement to verify, when I sent two 4 days ago!

Great site, good support.

Spin America is legit!!! I recommend linking your bank on your first purchase so you won’t have any issues redeeming and make sure you have your bank statement to upload of your transactions to verify and get a smooth redemption. I enjoy the site. Customer service is very supportive and does respond back.

They straight up just steal your money. I put money in, I played and I won. 100% unable to withdrawl. Thieves!!

The reply below is also a lie. They will NOT help you in support if you actually get the ability to talk to anyone. They have a playthrough requirement that is never fulfilled so you can never redeem.

-UPDATE-
After nearly 2 months I have finally received my redemption and the issues addressed in my original review have been rectified. However, when considering the insane playthrough requirement (I had to wager $2000 just to redeem my initial $125. Thankfully I somehow managed to turn it into $200+) and painfully long redemption process this has been by far one of the most unpleasent experiences with a social casino site.

I initially found the site through one of those rewards websites that pay you to do surveys and such. They were offering $60 for a $20 deposit on the site, so I thought why not. I deposited around $75 and ended up at $125 in my redeemable balance. However, when I went to redeem, there was literally no button for payment options to withdraw. Support told me to link my bank account, but still nothing showed up. I decided to make a $5 test purchase, and I ended up LOSING $10 of my redeemable balance even though the transaction declined twice. With an error like that, I lost all confidence that the funds I earned would be accessable.

Horrible can't cash out and their support is not responding. When it asks for the method to cash out there are no options and no one helps.

*SpinsAmerica.com is not a legitimate operation. They currently owe me $8,000. As part of their KYC (Know Your Customer) process, they required a bank statement, which I provided. However, they are refusing to approve my verification because the statement does not include my full account number and routing number.

This demand is both unnecessary and suspicious. The statement clearly shows my name and transaction history with their platform — more than enough to prove account ownership. Furthermore, I had already completed their original KYC process before depositing or playing on their site, and that was approved. I can provide documentation of that approval.

To date, I have found no credible evidence that SpinsAmerica.com pays out winnings to any users.

Since then Spinsamerica has closed my account, I have filed a complaint with the FTC, not that I expect anything to go anywhere.

I got my first ever max win in a casino on this site, and I will never see a penny of it.

They don't pay I won 1200 on sicbo and they don't want to pay me...stay away they don't pay

I wish I had read the reviews before putting any money on the garbage site, because if I had, I would have never paid them a dime. I won $100 after buying $9 worth of sweepstakes, then a little more as well. I go to redeem, and I cannot redeem anything. Says balance is unredeemable. I message customer support, and they tell me it's because I have to buy via bank transfer for security and verification purposes. So after a few issues doing that, I succeeded and put more money on the site. I got to redeem, and what do you know? Still unredeemable! So I realize something really strange is going on and decide to check out Trustpilot and find all the negative reviews, including rollover. So I decided to keep spinning, knowing I'd probably never get my money. So after spinning threw much of my winnings slowly but surely, little bits of money become redeemable. Total scam!!!! Crazy rollover, never seen such high rollover, nor is it disclosed anywhere. STAY CLEAR

Yeah this is a total scam. Horrible rtp and if you manage to get over 100 to cash out, it lets you but then you get an email saying you need to 4x playthrough. Why even let me do the redeem process? Do not give this site any time or money

Scam!!! Deposited several times like the others and won 285 bucks went to withdraw my money and they blocked my account!

SCAM! SCAM! SCAM!!!!! I played on this new sweeps site, made several deposits and managed to end the night with a $1,000 redemption! The next day I logged in and a big "ACESS DENIED" page popped up! I sent several emails to support and even posted on Facebook messenger! Absolutely no response!!! I was able to get in to the site on my cell phone but it forced me to create a new account! I don't want to be banned for a duplicate account so I simply messaged them on the site asking for support! Still no response! SpinsAmerica owes me $1,000!!! I HAVE SCREENSHOTS TO PROVE IT!!! DO NOT PLAY HERE!!!
***I was verified on March 27,2025...Hi CINDY,
Congratulations! Your account has been successfully verified, and you’re all set to enjoy everything Spins America has to offer.
Here’s what you can look forward to:
🎰 Full access to our exciting casino games
🔥 Daily bonuses and special offers
🏆 Participation in challenges and rewards
👉 Log in now and start spinning!
Thank you for verifying your account and being part of our community. If you ever need assistance or have questions, our friendly support team is here for you 24/7.
***My Withdrawal request was received on March 28th, 2025
Hi CINDY,
We’ve received your withdrawal request and are processing it now! Here are the details of your request:
💵 Amount: 1000
📅 Request Date: 03/28/2025
Our team is working to ensure a smooth and secure transaction. Withdrawals typically take [Processing Timeframe, e.g., 1-3 business days] to complete, depending on the payment method.
Once your withdrawal is approved and processed, you’ll receive a confirmation email.
If you have any questions or need further assistance, please don’t hesitate to contact our support team. We’re here to help!
Thank you for choosing Spins America, and we hope to see you back spinning soon!
***They responded on April 4th, 2025
Dear Customer,
Thank you for reaching out and for being part of our soft launch! We truly appreciate your participation and feedback as we work to fine-tune the experience.
First of all, apologies for the late response. Due to technical issues you were able to register and deposit on our pre-launch platform where you deposited 179.94 USD and had your win.
We are currently investigating the 1000 USD Redemption you requested and for this we would like to kindly ask you to send us a Bank statement proof that the six 29.99 USD deposits were actually deducted from your bank account. A screenshots/s from your Online banking would be just fine. Please note we need to see your name and our Company name. Please rest assured your Sweep Coins are safe and can't be lost.
Once again apologies for the inconvenience. Looking forward hearing from you.
We appreciate your patience and look forward to assisting you!Best regards,
The Spins America Team
See you in the game,
The Spins America Team
*** I provided ALL requested documentation and Then I was told that I was part of a prelaunch and my winnings don't count!!!
Dear Cindy,
Thank you for contacting us.
I am writing to you about the balance that you had in our pre launch website.
I am pleased to inform you that in case you did some deposits on our pre launch platform we will refund these except any possible winnings. In order to proceed with this I kindly ask you to provide a proof of payment where your name, the transactions and the name of our company are clearly visible.
Meanwhile, if you need any other help feel free to contact us and we will be happy to help.
We appreciate your patience and look forward to assisting you!
Best regards,
The Spins America Team
***THIS was my response to them and then they blocked my account!
There is absolutely nothing in my documentation that says I was playing in a soft opening where winnings don't count! Your system showed that my deposits were processed and for all intents and purposes I was playing with real funds! I won $!000!!!! After I win you tell me that I was part of a soft opening where wins don't count! Sounds like you got in over your head and just decided to cancel out the deposits so you didn't have to pay any winnings!!! If this was a soft opening and strictly for fun it should have been stated on your website! As far as I am concerned you still owe me $1,000!!!
IF THEY ARE NOT A SCAM SITE THAN MY WINNINGS SHOULD BE HONORED!!!!!