Great site. Bonuses need to be better and have to spend thousands before the rewards system is any beneficial. Bank withdrawal is too slow. Chat use the same excuse the system won't allow me t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Some of the games have a technical glitch during game play they get slowed by a counter clock that spins in the middle like its still searching the game during play??..but otherwise its okay up until... See more
Company replied
Had a few big wins from this site. Make sure you verify before depositing just in case you hit a max win 1st spin 🤘😜😃. Great game selection. When you hit a VIP level makes everything special.
Company replied
I am always unsure about online casinos, I was up and down like most reputable casinos. Then I had a large win and got nervous as I was suddenly jumping through withdrawal hoops when I had already wit... See more
Company replied
Company details
- #1 of 3 best companies in Online Casino or Bookmaker
- #1 of 4 best companies in Casino
Written by the company
At SpinBit, we’re committed to delivering a smooth, secure, and engaging online casino experience for players across New Zealand. Whether you’re a seasoned player or just getting started, our platform is built to be easy to use, feature-rich, and always exciting. Top Games and Features Enjoy a wide range of high-quality games including popular online slots, classic table games, and immersive live dealer experiences from trusted providers. With low minimum bets and intuitive gameplay, there’s something for everyone. Generous Welcome Bonus New players can unlock up to $900 in deposit bonuses and claim 80 free spins as part of our welcome offer, a rewarding way to begin your SpinBit journey. Seamless Multi-Device Access Play your favourite games anytime, anywhere, on mobile, tablet, or desktop. Our platform is designed for speed, stability, and convenience across all devices. Fast Payouts & 24/7 Support We know your time is valuable. That’s why SpinBit offers fast, reliable payouts and round-the-clock support from our friendly support team, ready to help with everything from bonuses to banking. Safe, Fair, and Responsible We use industry standard encryption and partner with trusted payment providers to ensure every transaction is secure. Our platform supports responsible gaming with tools like deposit limits and self-exclusion options. Join SpinBit Today Discover why SpinBit is one of the highest-rated online casinos in New Zealand. With great games, fast service, and a player first approach, SpinBit is more than just a casino, it’s where smart players come to win.
Contact info
New Zealand
- support@spinbit.com
- spinbit.com
4.1
Great
489 reviews
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great site for entertainment and the…
Great site for entertainment and the service is always top notch. Payments on withdrawal times are usually within 24/48 hrs and response times are excellent. Highly recommend.
10 September 2025
Reply from SpinBit
We’re thrilled that you’re enjoying your time at SpinBit!
Thank you for the glowing review, and we look forward to continuing to provide a fun and secure gaming environment.
The SpinBit Team
Reply from SpinBit
Thank you, Lisala!
Appreciate the four stars. Hope your next session brings a nice win. Check the Promos page for current offers and message us on live chat any time if you need anything.
The SpinBit Team
SPINBIT
Always enjoy the vast range and constant new games, support team is also amazing and very helpful
10 September 2025
Reply from SpinBit
Thanks, James!
Great to hear you’re enjoying the wide game range and the steady flow of new titles. Awesome to know our support team has been helpful too. If you ever need anything, just message us on live chat.
The SpinBit Team
Reply from SpinBit
Thanks for the feedback!
Great to hear our customer service has been helpful. If you need anything, reach us on live chat any time.
The SpinBit Team
Reply from SpinBit
Thanks, Mikemd
Great to hear you’re enjoying the games and that withdrawals are easy. Our live chat team is here any time if you need help.
The SpinBit Team
Reply from SpinBit
Thanks, Eazyes!
Great to hear the service has been really good. If you need anything, message us on live chat and we’ll help.
The SpinBit Team
Reply from SpinBit
Appreciate the feedback!
Glad the experience has been fast, easy, and supported. If anything comes up, reach out on live chat any time.
The SpinBit Team
Fast efficient great staff
10 September 2025
Reply from SpinBit
Thanks, Harvey!
Great to hear our team is fast, efficient, and helpful. If you ever need anything, reach us on live chat any time.
The SpinBit Team
Fast and easy to play
10 September 2025
Reply from SpinBit
Thanks for the five stars!
Great to hear SpinBit is fast and easy to play. If you ever need a hand, live chat is available any time.
The SpinBit Team
Processing/Withdrawal problems
After processing for 9hrs, withdrawal was declined. Was told it was a bank frequency limit issue. Bank confirmed there were no problems on their side and I was able to withdraw from other sites. Approval times not as good as they used to be and customer support is ok but can take a while.
10 September 2025
Unprompted review
Reply from SpinBit
Thank you, Regan Tupakihi Wiki. We previously reached out requesting more information so we could investigate your concerns, but we haven’t received a reply. Without further details, we’re unable to look into this matter fully. If you’d still like assistance, please contact our support team at support@spinbit.com and we’ll be glad to help.
The SpinBit Team
Love it how you get your winnings right…
Love it how you get your winnings right away an thy will give you free bonus best site out
10 September 2025
Reply from SpinBit
Thanks so much, Kitkat!
Thrilled to hear your winnings arrive fast and the bonuses hit the spot. Really appreciate the awesome shout out. If you need anything, our live chat team is here any time.
The SpinBit Team
Always replying in a timely manner.
Always replying in a timely manner.
Very friendly chat buddies
3 September 2025
Reply from SpinBit
We’re grateful for your kind feedback! It’s great to know you’re happy with SpinBit. Thank you for taking the time to share your experience!
The SpinBit Team
Yer pretty good over all only thing is…
Yer pretty good over all only thing is I don’t drive so don’t have a licence to validate my withdrawals
9 September 2025
Reply from SpinBit
Thanks, Melopuff!
Glad you’re enjoying SpinBit. You don’t need a driver licence to verify. A valid passport also works, and you’ll be asked for a recent proof of address such as a utility bill or bank statement.
If you’d like help, jump on live chat and we’ll confirm the best documents for your account and help you upload them securely.
The SpinBit Team
Withdrawal times
Withdrawal times change like the weather. It used to be instant now take half a day. Other than that everything else is OK just like other casinos
1 September 2025
Reply from SpinBit
Thanks for the review!
Sorry that withdrawals have taken longer than expected. Time frames can vary with the payment option and bank. Reach us on live chat and we will check your most recent withdrawal and provide a status.
The SpinBit Team
They were really helpful and answered…
They were really helpful and answered all my questions.good customer service and very direct.
25 August 2025
Reply from SpinBit
Thanks so much for the review!
Great to hear our team answered your questions clearly and provided good service. If you need support in the future, reach us on live chat and we will help right away.
The SpinBit Team
Reply from SpinBit
Thank you for sharing your experience!
Pleased to hear our live chat was helpful and that you enjoyed the games. If you need anything, open live chat any time and we will help.
The SpinBit Team
Always getting back to me and helping…
Always getting back to me and helping me every step of the way
5 September 2025
Reply from SpinBit
Thanks for the five stars!
Glad to hear our team gets back to you quickly and helps every step of the way. If you ever need anything else, live chat is open any time.
The SpinBit Team
I don't believe we get enough bonus and…
I don't believe we get enough bonus and free spins for the amount of money we spend also theres no promotions
4 September 2025
Reply from SpinBit
Thank you for the review, Wadeq!
Sorry it feels like bonuses and free spins have been light. We run rotating promotions and add new offers often. Please check the Promos page regularly to see what are our current deals. If you would like, jump on live chat and we can point you to the best deals available today.
The SpinBit Team
Review
Pay out times - positive
Customer service - positive
Layout of site - positive
Not been able to lock withdrawal requests - negitive.
RTP seems inconsistent.
Wiinings seem related to money in.
5 September 2025
Reply from SpinBit
Thanks, Adam!
Great to hear payouts, support, and the site layout are working well. We have noted your feedback on withdrawals. For game outcomes, each spin is determined by a random number generator, results can vary from session to session, and RTP is a long term average so streaks are normal.
If you would like help with withdrawals or game info, our live chat team is available any time.
The SpinBit Team
Good customer team gets back to you…
Good customer team gets back to you quickly and no hassils
6 September 2025
Reply from SpinBit
Thank you, Fletty!
Glad our support team gets back to you quickly and makes things easy. If you ever need anything else, live chat is open any time.
The SpinBit Team
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