Spinbet is full of opportunities. There helpful when your in need of help. Also comes with free spins bonuses everyweek if you deposit.big wins sometimes
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
It was OK the response to my mails always on point the customer service is brilliant! Just the withdraw usually it goes to my account the next day or after 6hours but now its getting late to go into m... See more
Company replied
Good software Withdraws need to be instant. Waiting days for a bank transfer. Not enough bonuses and the VIP experience will cost tens of thousands of deposits before you are a VIP.
Company replied
Honestly I feel that the algorithm for the online casino platform IS SET ONLY TOO TAKE NEVER GIVE!! Also with the amount of players registered SPINBET multi billion profit. The PLATFORM NEEDS to be co... See more
Company replied
Company details
- #1 of 5 best companies in Online Casino or Bookmaker
- #1 of 6 best companies in Casino
Written by the company
Welcome to SpinBet's official Trustpilot page, your go-to source for genuine insights into one of the leading international online casinos and sports betting sites. At SpinBet, we're dedicated to offering an expansive array of over 2,500 casino games alongside the latest and most competitive odds in sports betting. Our commitment to excellence doesn't end there; we pride ourselves on providing very fast payouts and exceptional customer support to ensure the best experience for our players. Our goal here is to transparently share and respond to feedback, continuously improving our services based on your experiences. Dive into the reviews to discover why SpinBet is the preferred choice for casino and sports betting players worldwide.
Contact info
277 Broadway, 1023, Auckland, New Zealand
- support@spinbet.com
- spinbet.com
3.7
Average
537 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from SpinBet
Appreciate the note, Mike!
Good to know the team responded quickly and the information was helpful.
If anything else comes up, do not be afraid to reach out via your account chat or at support@spinbet.com
Team SpinBet
I have been trying for 3 days to get my…
I have been trying for 3 days to get my money out from this Cartell. Not that hard right? I put money in, money should be able to come back out.
No, apparently not that simple.
Play with caution.
15 October 2025
Unprompted review
Reply from SpinBet
Hi Julz, thanks for letting us know.
We tried to reach you for a few details so we could check your account, but we haven’t heard back yet. Without that info we can’t complete a review.
If you’d like to pick this up, please message us via your account chat or email support@spinbet.com and we’ll work through it with you.
Team SpinBet
Very helpful
I made a huge mistake and Paul is currently trying to help rectify it. He was prompt to respond. Hoping for the best outcome on my behalf
17 October 2025
Unprompted review
Reply from SpinBet
Germaine, thanks for sharing your experience!
Pleased to hear Paul responded promptly and got things back on track.
If anything is still pending, message us in your account chat or email support@spinbet.com
Team SpinBet
Decent casino with ok odds
Decent casino with ok odds. No massive wins yet unfortunately but casino wise, it is run really well and offers quick payouts.
15 October 2025
Reply from SpinBet
NY, thanks for taking the time to post.
Good to know the site runs well and payouts are quick. Big wins come down to luck as games use certified RNGs.
If you need anything, open a chat or email support@spinbet.com and we will take a look
Team SpinBet
SPINBET & SPINBIT 👎
Can go on so much about this casino and how bad it is no withdrawals cause its so hard to win anything on there website all my money just gets chewed up its like they have set there games to make sure no one wins anything off them so hard to get a win of $50 off any slot now that it has been updated. I recommend to use another casino.
8 October 2025
Unprompted review
Reply from SpinBet
customer, thank you for your feedback.
We previously reached out requesting more information so we could investigate your concerns, but we haven’t received a reply. Without further details, we’re unable to look into this fully.
If you’d still like assistance, please contact our support via live chat at spinbet.com or email support@spinbet.com and we will be glad to help
Team SpinBet
Terrible site
Terrible site. I been playing for about 6months and haven’t won anything bigger than $10! I won’t be playing again
30 September 2025
Unprompted review
Reply from SpinBet
Hi Len — sorry to hear this has been your experience.
Game outcomes are random and independently tested, so wins can vary and aren’t guaranteed. If you’re worried something isn’t right on your account, please reach out and we’ll take a closer look for you: live chat or support@spinbet.com.
SpinBet Team
They're scammers
They're scammers! I haven't been able to withdraw my funds for over two weeks. I won the money, and they won't give it back. I hear excuses every day when I talk to support, but nothing happens. My account has passed all verification processes.
The last withdrawal was pending for nine days and was ultimately rejected.
Support said they'd process it soon, saying they were experiencing technical issues.
Unfortunately, it's impossible to attach a photo or link to a screenshot here. I am ready to provide all evidence! Screenshots, transaction IDs, and correspondence with support!
12 September 2025
Unprompted review
Reply from SpinBet
Hi Becky Lloyd, thank you for your feedback. We previously reached out requesting more information so we could investigate your concerns, but unfortunately we haven’t received a reply. Without further details, we’re unable to look into this matter fully. If you’d still like assistance, please contact our support team via live chat on our site or at support@spinbet.com and we’ll be glad to help
Team SpinBet
Took awhile to get verification dun but…
Took awhile to get verification dun but have make 10k+ in withdrawals so far lol probably put the same in to be honest 😅
27 September 2025
Unprompted review
Reply from SpinBet
Thanks for the review, Jayjay, and sorry verification took longer than it should. Glad you’re all set now and that withdrawals are going through smoothly. If you ever need a hand with anything, reach us on live chat or at support@spinbet.com
Team SpinBet
Reply from SpinBet
Thanks for the feedback, sammyy. Glad the site works well overall. We hear you on promotions - offers rotate and can vary. For what’s live right now, check the Promotions page or reach us on live chat or at support@spinbet.com.
Team SpinBet
The games are varied
The games are varied, but I expected more the interface feels outdated. I’m still playing for now, but I’m not overly impressed.
24 September 2025
Unprompted review
Reply from SpinBet
Appreciate the feedback, Emil.
Glad the game selection works for you. We’ve noted your comments about the interface and passed them to the team for review. If you have specific suggestions, please share them via live chat or at support@spinbet.com.
Team SpinBet
This site is absolutely rigged
This site is absolutely rigged, since the update thousands in no return. Definitely wouldn't recommend to friends other sites i play on at the moment doing much better sort it our spin bet!
23 September 2025
Unprompted review
Reply from SpinBet
Thank you, Warrenturner.
Sorry to hear it has felt this way after the update. Our games come from certified providers and use independent RNGs, so outcomes are random and can vary from session to session. If you would like to discuss this further, our support team is available 24/7.
Team SpinBet
This website is very good I just got…
This website is very good I just got lucky and won 36k with only putting in 100$ but the dumb thing is that they eat up all the money you put in so know point of playing anymore once you get a big win but thanks for the max WIN🤪
18 September 2025
Unprompted review
Reply from SpinBet
Thank you, Tamahori Wawatai!
Congrats on the big win and thanks for the five stars. We appreciate the feedback. Our games are independently tested and outcomes are random, so streaks can go either way. If you have any questions about a specific game or payout, please contact our support team.
Team SpinBet
Great customer service
Great customer service, quick response times !
17 September 2025
Unprompted review
Reply from SpinBet
Thank you, Nicole!
Delighted to hear our team looked after you and responded quickly. We appreciate you choosing SpinBet. If anything else comes up, we’re here 24/7.
Team SpinBet
One of the best casinos out there.Fast…
One of the best casinos out there.Fast withdrawals and the team is super helpful.
Must recommend and my vip manager RYAN at spinbet is amazing.Top team
16 March 2025
Unprompted review
Reply from SpinBet
Thank you, Leighton!
Great to hear your withdrawals have been quick and the team looked after you. We’ve shared your kind words with Ryan. Appreciate the recommendation.
Team SpinBet
Amazing Service
Daniel my account manager is awesome! Always makes it an enjoyable experience, he’s the difference between me staying or leaving to explore other sites!
15 September 2025
Unprompted review
Reply from SpinBet
Thank you for your review, Leroy Roberts!
Fantastic to hear Daniel has made your experience so enjoyable. Your kind words have been shared with him and the team. If you ever need anything, we’re here 24/7.
Team SpinBet
Dont ever play this Casino
Dont ever play this Casino. I've played so many online casinos but this is by far the most rigged of them all.
15 September 2025
Unprompted review
Reply from SpinBet
Thank you for your review. We’re sorry to hear you’re disappointed.
Our games are independently audited and random by design, so no outcomes are guaranteed. If you think something isn’t right, please contact our support team with more information so we can look into it for you.
Team SpinBet
Great games good help when needed ( not…
Great games good help when needed ( not very offen) personally had some good wins
8 September 2025
Reply from SpinBet
Thanks, Don!
Glad you’re enjoying the games and seeing some good wins. If you ever need a hand, live chat is open any time. Good luck and have fun on SpinBet.
Team SpinBet
Reply from SpinBet
Thanks, Azza!
Awesome to hear everything’s hitting the mark. If you ever need a hand, reach us on live chat any time.
Team SpinBet
Keep up the good work.
Good range of games, good efficient support chats that are easy to resolve issues, seems to payout okay
6 September 2025
Reply from SpinBet
Thanks, CMB!
Really appreciate the kind words. Glad the game range hits the mark, support has been efficient, and payouts are running as expected. If anything ever comes up, live chat is here to help.
Team SpinBet
The vip levels are too far apart and…
The vip levels are too far apart and hard to earn decent bonuses withoug going broke
5 September 2025
Reply from SpinBet
Thanks for the review, Valiant!
Sorry the VIP levels feel too far apart and that earning bonuses feels tough. Your feedback is heard and appreciated. If you want help finding the best current promos for your play, jump on live chat and we can take a look together.
Team SpinBet
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