Spin Technology Reviews 8

We have been using Spin Technology for several years, as a backup solution for Google Workspace. We have been very pleased with the service and web interface of Spin Backup, they make the process very easy for us. We highly recommend Spin Technology as your backup solution.

We started using Spin AI our company for a specific reason and tested it against other offerings.
Since then we have found other amazing features that Spin has and already used a lot of them, the interface is very intuitive and easy to use, it was very easy to integrate within our environment (Google Workspace). It was very transparent and setup to our needs was fast and easy.
One of the important needs for our company is responsive support, to date the support team has been exceptional and even feature requests are being addressed.
I highly recommend Spin to any organization that is looking for an easy to implement DLP, Security and risk assessment package.
On top of everything else it is also very competitively priced and quite easy to customize.

Platform works great and is very intuitive. For me its just about sleeping easy at night. As our team grows and more people have access to data its good to know that you have 100 days of backups to go back to if needed.

We are using this backup solution in our four Google workspace domains. This is an excellent product which I saw within our budget. Best part is you can manage or configure this product in a easy way. Also all domains backup you can manage from a single console. And if you have big IT team, then you can assign different access permission for each member related to domain, backup, restore , account configuration etc. And if any issue arise support team will response promptly.

Around three months ago, I incorporated Spin.ai into my business operations, and thus far, I have been extremely satisfied with the platform. The setup process was straightforward, has good out-of-the-box security measures that could be easily tailored to suit my business requirements, and the user interface is highly intuitive.

Thanks to Spin.ai, we have been promptly notified of several abnormal login attempts, enabling us to proactively address potential threats by promptly changing passwords. The assurance of having a data recovery system in place provides great peace of mind in the face of unforeseen circumstances.

I would highly recommend Spin.ai to anyone seeking a hassle-free, user-friendly data protection solution that can be set up with ease.

Google closed my account (grr), no worries, I had Spin backup!

Welll... in principle, yes, eventually, after paying for a second account, Spin was able to migrate my Google Drive files over, yay!

But 15 years of emails... their system kept restoring 854 of 95,000 emails. Their support was polite and responsive, but no actual progress was made over the following 8 months.

My emails are still not restored.

We tried using spin for our accounting business. We were specifically interested in the automatic daily backup to protect our customers files.

Unfortunately, SPIN ended up corrupting specifically .PDF files, which unfortunately make up the bulk of our client files. Luckily we were able to restore from a separate back up, but it's a slow and painful process.

We agreed to a call with SPIN's development team. We understand errors can happen and according to SPIN, this is an isolated incident. Until this point, I was somewhat ok with SPIN's response to the incident, though of course I did not want to continue using SPIN even if they did fix the error (we can't risk losing or compromising our client files - that would be the end of our business).

Unfortunately, they have refused to refund us. We purchased an annual subscription and used it for around a week until we realised SPIN was causing our issues. They do not respond unless prompted from our side repeatedly, an they insist we owe them another call. I'm not interested in speaking with them again, as I have spent a lot of time explaining the issue via e-mail, getting on the initial call, as well as all the time restoring our files.

Pretty disappointed with their customer service and now having to go through the trouble of initiating the chargeback from our credit card. I understand mistakes can happen but they way they've handled it is pretty subpar. I wouldn't recommend using them.

Reliable and robust service to keep your data safe. Easy to use, good price and excellent customer support!