Spinanga Reviews 

720
•
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

While this casino was pretty normal, they have now begun to not paying out withdrawals. I have made a withdrawal 10 days ago and they still haven't paid me. Every day I speak with live support ass... See more

Rated 1 out of 5 stars

They still don’t pay my withdrawal 23/8 this casino closed don’t answer email or WhatsApp vip … is the same company with spinsy I think they stop working all the balances they took it and they left t... See more

Rated 5 out of 5 stars

Acél, the customer advisor helped my case regarding a promotion offer. I am absolutely satisfied with his efforts made and his overall professionalism during our chat. He managed to sort out the issue... See more

Company replied

Rated 1 out of 5 stars

Casino does not pay out winnings, 20 thousand CZK not sent even after 5 working days, they added cashback from my deposit to the winnings of 273 thousand and then made it impossible to withdraw until... See more

Company replied


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2.5

Poor

TrustScore 2.5 out of 5

720 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 2 weeks

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2.5

All reviews

(720)

179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Must try Casino games

Best website for casino lovers I have come across. They have loads of formats and entertaining games, tournaments and so much more. I never get bored.

15 September 2024
Rated 5 out of 5 stars

Easy money withdrawal

Playing on Spinanga is fun and safe. I had some trouble getting my winnings, but Andrew from the customer support team helped me out fast. He told me that the details I added were wrong and explained the process Once I added the right details, I got my money.

13 September 2024
Rated 5 out of 5 stars

I am never bored here

If you love trying new things like me, this website is perfect. You can play casino, sports games and even participate in top tournaments. There are also chances to win rewards and bonus.

8 September 2024
Rated 5 out of 5 stars

Best customer support

I like the range of games on this site and the responsive customer support. Justin from the support team answered all my questions and helped me set up my account set up in no time. He made the whole process super easy. Thanks.

6 September 2024
Rated 5 out of 5 stars

Amazing gaming experience

I tried many casino sites but the games would always freeze or take a lot of time to load, but on spinanga the gameplay is smooth and the atmosphere is perfect for games. No complaints at all.

5 September 2024
Rated 1 out of 5 stars

This betting website is fast on deposits and nothing on withdrawal

The company is fast to remove money from your account for deposit but to pay out it’s a problem. I only won 251€ from my soccer then I was battling to withdraw. Cause the withdrawal doesn’t pay out . It pays out with excess and apologies for delay in payments, our payment department will pay you shortly for : weeks now. No Contect details just a chat line with useless ppl who don’t know anything.

26 August 2024
Unprompted review
Rated 5 out of 5 stars

It's safe and you can win real money

It's safe and you can win real money. I have been playing for 1 year now and having a good time. The live casino games are fun and it is always very easy to withdraw money after I win, but sometimes it takes a bit longer to recieve it then 3 working days.

4 September 2024
Rated 5 out of 5 stars

So many game options

I love the mix of virtual sports and classic casino games they have. It's got everything I need, especially the tournaments that keep me coming back!

2 September 2024
Rated 1 out of 5 stars

What I can say is that the feedback is…

What I can say is that the feedback is true after 10 days since I requested a withdrawal of 50 euros just to see if they pay, not only do I receive a deposit, I have not received any response.For me it's pretty clear that if someone just likes to get a deposit and not pay the winnings to me it's clearly a scam. Stay away and don't play

18 August 2024
Unprompted review
Rated 1 out of 5 stars

I spent about 5,000 dollars here on 5…

I spent about 5,000 dollars here on 5 dollar bets and not a single feature.
I did have a win come in of 122 dollars though but never got into my account and now it's been forwarded to HR with no solution. I am super disappointed with the lack of action I got and I will never play onlines again

18 August 2024
Unprompted review
Rated 5 out of 5 stars

Guys spinanga casino is not a scam

Guys spinanga casino is not a scam.i put a 20 euro and gave me 20 euro bonus. From 20 euros i made 1326euro and today they put in my card the first 500 which i request. It is takes 7 days but it not a scam.

12 August 2024
Unprompted review
Spinanga logo

Reply from Spinanga

Αγαπητέ πελάτη,

Σας ευχαριστούμε πολύ για την κριτική που δώσατε και για τον χρόνο που διαθέσατε.

Το Καζίνο μας εκτιμά πραγματικά τα σχόλιά σας και δεσμεύεται να παρέχει την καλύτερη δυνατή εμπειρία για τους πελάτες του!

Σας ευχαριστούμε και πάλι για το χρόνο που διαθέσατε και για την εκτίμηση που μας δείξατε!

Η ομάδα του spinanga.

Rated 1 out of 5 stars

Fraudulent act

On the 21st of May 2024 I deposited first $100 which didn’t got on my balance 10minutes later i made another $100 and again it didn’t got into the balance and I made the third attempt deposited $100 . I made dozens of complaints in the live chat and I was told that was a technical issue and my funds will be returned into my bank account within 24-72 hours . That didn’t happened and I used the email address they have on the website, I sent screenshots of the deposits and also a screenshot of the playing history for that night . Nothing happened, after two months I received an email asking me for more proof although I sent the bank statements and playing history. I believe strongly that Spinanga committed a fraudulent act . I’ll take further action, is all about trust in the company and pure simple the principles of the regulations

21 May 2024
Unprompted review
Rated 1 out of 5 stars

THEY TELL YOU 200 FREE SPINS ,THEY…

THEY TELL YOU 200 FREE SPINS ,THEY NEVER CREDIT ,YOU NEED TO CONTACT THEM IN ORDER TOGIVE YOU 20,IF THEY REPLY IN THE CHAT

29 April 2024
Unprompted review
Spinanga logo

Reply from Spinanga

Αγαπητέ πελάτη,

Σας ευχαριστούμε που αφιερώσατε χρόνο και εκτιμούμε το γεγονός ότι μέσω της κριτικής σας εκφράσατε την απογοήτευσή σας.
Ζητούμε συγγνώμη για την ταλαιπωρία που σας προκάλεσε και λυπούμαστε που η εμπειρία σας στο παιχνίδι στην πλατφόρμα μας δεν ήταν θετική.
Ωστόσο, σας ενημερώνουμε ότι, όπως αναφέρεται στους όρους και τις προϋποθέσεις μας, τα μπόνους μας προορίζονται μόνο για ψυχαγωγικούς σκοπούς. Βάσει όρων και προϋποθέσεων σε περίπτωση που τα μπόνους δεν είναι διαθέσιμα για ενεργοποιήση στο προφίλ σας, θα πρέπει να επικοινωνήσετε με την ζωντάνη υποστήριξη (live chat).
Επιπλέον, όλα τα μπόνους μας έχουν απαίτηση στοιχηματισμού, πράγμα που σημαίνει ότι πρέπει να στοιχηματίσετε ένα συγκεκριμένο ποσό πριν μπορέσετε να κάνετε ανάληψη των κερδών σας.
Οι απαιτήσεις στοιχηματισμού που ισχύουν για κάθε προωθητική ενέργεια παρατίθενται στις σχετικές ενότητες της ιστοσελίδας μας που είναι αφιερωμένες στην εν λόγω προωθητική ενέργεια, καθώς και στους Γενικούς Όρους και Προϋποθέσεις. Μόλις εκπληρωθούν οι απαιτήσεις στοιχηματισμού, τα αντίστοιχα κεφάλαια μπόνους και τυχόν κέρδη που προέρχονται από αυτά θα αποδεσμευτούν στο πραγματικό υπόλοιπο και θα είναι αναλήψιμα σύμφωνα με τους κανόνες ανάληψης.
Σας υπενθυμίζουμε ότι αν χρειάζεστε περαιτέρω βοήθεια σχετικά με την αναφορά σας, μπορείτε πάντα να επικοινωνήσετε με την Υπηρεσία Υποστήριξης μέσω Live Chat (ενεργή 24 ώρες την ημέρα, 7 ημέρες την εβδομάδα) ή μέσω της ηλεκτρονικής διεύθυνσης ηλεκτρονικού ταχυδρομείου support@spinanga.com παρέχοντας όλα τα στοιχεία που πιστεύουν ότι μπορεί να είναι χρήσιμα.
Σας ευχαριστούμε για τη συνεργασία σας και με την ευκαιρία αυτή σας στέλνουμε εγκάρδιους χαιρετισμούς.

Η ομάδα της Spinanga.com

Rated 1 out of 5 stars

Stay away from this dodgy website!

Tried withdrawing with correct banking information that i use every where else. got cancelled with no info, tried another withdrawalmethod and it has now been pending for 2 weeks. im suspecting it will also get cancelled. stray far away from this dodgy site if you want to be able to withdraw your winnings.

5 April 2024
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam, I won a spin bonus on 'Wheel Of Wishes' on $2 spins I was excited to win! Than got an 'error 211' message, I've tried resolving this issue for 4 months. Contacting Spinanga 24/7 help support and also emailing them to get no support. But stupid ways to fix that I've followed and doesn't work at all. This app is complete trash and wouldn't recommend usiing it at all!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

DO NOT SIGN UP FOR THIS WEBSITE, IM AN COMPLETE IDIOT AND DIDNT DO MY RESEARCH AND ONLY JUST FOUND REVEIWS OF THIS WEBSITE IS COMPLETELY BADDD

20 December 2023
Unprompted review
Rated 1 out of 5 stars

Worst online casino

Worst online casino. Only possible to get your profit if you gambled the same value. Welcome bonus not received when deposit ( only after tons of rounds )

17 March 2024
Unprompted review
Rated 1 out of 5 stars

Clear scam site

Clear scam site. Deposited 1000, got 3 bonus spins, didnt win much.. lost everything, then deposited again, lost everything, didnt get one f****** bonus spin, then i deposited 2k the last time, not 1 BONUS! No decent wins! Just lost everything. Stay clear of this site, they draw you in with deposit bonus and then u get a few bonus spins and then, you start losing, and it wont stop. When i asked to close my account, they wondered why, i said they are scam site, they replied with the same ******** every other casino does, that they are under strickt rules/laws, then they offer MORE bonuses to try to draw me back in. DISGUSTING is the only word i have for sites like this.

21 February 2024
Unprompted review

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