Spiderhoodie Reviews 

238
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 110 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality of the clothing, noting that the fleece fabric feels thick, soft, and remarkably durable after multiple washes. People also mention that delivery services are exceptionally fast, with many packages arriving well before the estimated date. Though some reviewers experienced frustrating delays with shipping or never received proper tracking information for their orders. A few individuals also reported receiving incorrect sizes or items, while others seriously questioned the authenticity of the merchandise. Consumers dealing with these issues noted that resolving them through customer support was sometimes challenging or entirely unsuccessful.

What people talk about most

Product

Customers had positive experiences with product, expressing great satisfaction with the quality and design of... See more

Quality

Users describe positive interactions with quality, consistently highlighting the thick fabric, durable... See more

Delivery service

Consumers find delivery_service to be satisfactory, noting that orders frequently arrive quickly or even... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a significant split in... See more

Price

Reviewers highlight positive aspects of price, describing the overall shopping experience as wonderful. While... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The experienced was a bag of mixed surprised as despite the question of the hoodie being authentic isn’t one I can answer, the quality is relatively good and heavy-feeling. It is also baggy, comfy and... See more

Rated 5 out of 5 stars

My hoodie came four days earlier than expected! It is so thick, I can wear it into freezing temperatures! It is so cozy, I slept through my entire biology class, which is 90 minutes of nonstop yammeri... See more

Rated 5 out of 5 stars

Ordered three sweatshirts from SpiderHoodi ($505) and it was the best online shopping experience I’ve ever had—they have an amazing customer service team., better than any company I have ever pur... See more

Rated 5 out of 5 stars

Ordering was easy, shipping was faster than first estimated. Hoodie fits perfectly the way he wants it, and my 15 year old loves it. Color matches the exact hoodie we purchased. Will be placing anothe... See more


4.2

Great

TrustScore 4 out of 5

238 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(238)

109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

THE HOODIE CAME QUICK

THE HOODIE CAME QUICK. GREAT QUAILTY AND IF YOU WANT IT BAGGY GET A LARGE AND FOR SOMEONE LIKE ME THE HOODIE IS PERFECT. IM SO HAPPY I GOT A HOODIE

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Hoodie

I was very pleased with my ordering experience. I wasn’t sure what size to order for my grandson so I utilized the measurement information which helped me in obtaining the right size. My grandson is very happy with the design, and quality of the hoodie! It’s very comfortable and warm. It also arrived earlier than expected which was a nice surprise. The tracking worked very well too. Thank you so much.

25 January 2026
Unprompted review
Rated 5 out of 5 stars

We ordered 5 spider hoodies !!

We ordered 5 spider hoodies , in different styles /colors, when they arrived we were very pleased and happy with them! The quick shipping and delivery was superb. The quality of their products are superior! I will definitely be purchasing more!

16 December 2025
Unprompted review
Rated 1 out of 5 stars

Horrible experience still didn’t get…

Horrible experience still didn’t get another package after mine was being stolen the first time never again will I buy from this company 😤

5 February 2026
Unprompted review
Spiderhoodie logo

Reply from Spiderhoodie

Hello Micayla,

We’re truly sorry to hear about your experience and completely understand how frustrating it is when a package is reported as stolen. Situations like this are extremely disappointing, and we sincerely regret the inconvenience this has caused you.

According to our records, your original order was successfully shipped and delivered by the carrier. Once we were informed that the package may have been stolen after delivery, our team worked to review the case and assist as best as possible.

Please understand that once a package is marked as delivered by the carrier, it is unfortunately outside of our direct control. However, we always aim to support our customers in resolving situations like this whenever possible.

If you have not yet received the replacement or still need assistance, we kindly ask you to contact our support team with your order number, so we can review your case again and see how we can help move this forward.

We value every customer and would truly appreciate the opportunity to resolve this matter for you.

Rated 1 out of 5 stars

I never got it

I never got it

8 January 2026
Unprompted review
Spiderhoodie logo

Reply from Spiderhoodie

Hello Joey,

Thank you for bringing this to our attention. We’re truly sorry to hear that you were unable to locate your order. We completely understand how frustrating that situation can be.

After carefully reviewing the shipment information for your order from spiderhoodie.org, we can confirm that the package was successfully delivered on February 16 to the shipping address provided during checkout, according to the carrier’s official tracking confirmation.

In some situations, carriers may leave packages with a neighbor, household member, building reception, or in a secure location near the delivery address. We kindly recommend checking with anyone who may have accepted the parcel on your behalf and around the delivery area.

Please rest assured that we take every delivery concern seriously. If the package is still not located, we would be happy to personally investigate the situation with the carrier and assist you further. Our team is committed to making sure every customer receives the support they need.
You can contact us directly through our support channel and we will take care of this for you.

Rated 5 out of 5 stars

My order came on time

My order came on time. When the one hoodie i ordered went out of stock, they emailed immediately to make sure I chose another item for my order. Very responsive and helpful.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Really cute

Really cute, i wish i had a xs instead of a small but it still fits. & its also real!

16 December 2025
Unprompted review

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