Speedyhen Reviews 6,356

•

4.9

Book Store

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Review summary

Created with AI, based on recent reviews

Evaluating 913 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the promptness and efficiency of the delivery service, often highlighting the excellent packaging that ensures products arrive in pristine condition. Many people also appreciate the competitive pricing, finding items to be good value and often cheaper than other well-known retailers. The overall service, including communication and tracking, is frequently described as outstanding, making it a preferred choice for many. However, some customers occasionally experienced issues with damaged items upon arrival, suggesting that while packaging is generally excellent, it could sometimes be more effective. A few other people also felt that the company's response to these damages, such as offering a discount on a damaged item instead of a full replacement, was unacceptable.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the super fast and quick... See more

Product

Consumers find product to be positive, often praising the quick turnaround from order to delivery and the... See more

Price

Users describe positive interactions with price, consistently finding them to be great, excellent, and very... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed and efficiency, with many... See more

Quality

Clients share positive opinions on quality, frequently praising the excellent condition of books upon... See more

Reviews shaping this summary

Always impressed with Speedyhen's promptness and especially the packaging. When you shell out for a nice hardback art book you don't want it sent in some flimsy cereal packet envelope. Speedyhen's pac... See more

Repeat customer who keeps coming back! The quick turnaround from placing an order to receiving a well packaged book is excellent. Prices are great too!

I must praise this company's staff from top to bottom. I was in need of a specific workshop manual and needed asap so we had the whole bank holiday weekend to work on this engine. Unfortunately we h... See more

I am always delighted with the speed and efficiency of Speedyhen. All I order from them comes brand new, very well packaged and undamaged and arrives in 2 days time. They also keep me well informed fr... See more

Company details

Book Store

Written by the company

Hatched in 2009, Speedyhen has earned a reputation for providing fast, dependable, and exceptional service. We are proudly one of the UK's leading online retailers for books, music, movies, and more! Our commitment to offering competitive prices and ensuring products are readily available has made us a trusted name in the industry. Our dedicated customer service team is always ready to assist, making Speedyhen a top choice for online book and entertainment retail. Explore our vast selection today and feel free to reach out with any questions - we’re here to help!

Speedyhen.com

Written by the company

FREE UK DELIVERY: We offer FREE UK standard delivery on all orders placed on www.speedyhen.com

Contact info

Unit 10 Faraday Close, WD18 8SA, Watford Hertfordshire, United Kingdom
0203 176 3822
contactus@speedyhen.com
speedyhen.com

4.9

Excellent

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Mar 30, 2026

Excellent

Lowest price, fast delivery.

22 March 2026

Reply from Speedyhen

Apr 8, 2026

Thank you for using Speedyhen and for your feedback

Mar 30, 2026

A very reliable and inexpensive company

Very reasonably priced books. The books always come very well packaged and their communication is excellent.

21 March 2026

Reply from Speedyhen

Apr 8, 2026

Thank you for using Speedyhen and for your feedback

Mar 29, 2026

Excellent product, and quick service as always.

Excellent quick service as always.

21 March 2026

Reply from Speedyhen

Apr 8, 2026

Thank you for using Speedyhen and for your feedback

Mar 28, 2026

My go to bookseller

21 March 2026

Reply from Speedyhen

Apr 8, 2026

Thank you for using Speedyhen and for your feedback

Mar 28, 2026

Great service re a refund on a damaged…

Great service re a refund on a damaged book. 10/10

21 March 2026

Reply from Speedyhen

Apr 8, 2026

Thank you for using Speedyhen and for your feedback

Mar 27, 2026

15 March 2026

Reply from Speedyhen

Apr 8, 2026

Thank you for using Speedyhen and for your feedback

Mar 22, 2026

Excellent Service

8 March 2026

Reply from Speedyhen

Apr 8, 2026

Thank you for using Speedyhen and for your feedback

Mar 21, 2026

Excellent

Fast delivery, properly packed and low price.

14 March 2026

Reply from Speedyhen

Apr 8, 2026

Thank you for using Speedyhen and for your feedback

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