Feeback response times were excellent, and delivery happened on time and everything arrived in perfect condition. The only negative is the time it takes to receive the items which took a week but that... See more
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See what reviewers are saying
Placed an order within minutes got an update they packing my order and within few hours got my tracking notification. Next morning woke up with a courier guy pin and bam got my order before 10h00 the... See more
Company is doing well in terms of having a watsup,to be able to attend to individual about online order. It makes it easier for online customer. Great customer service
I bought the Microsoft 365 Business standard online,I received it and coupler days when I wanted to use it, there was issue with it. I then send the email and my query was addressed quicker that expe... See more
Company details
Written by the company
SpeedTrainer is a South African online retailer offering a carefully selected range of clothing, footwear and lifestyle products. We focus on popular, distinctive and hard-to-find styles at competitive prices, with convenient delivery options across South Africa. Our range includes casual wear, tracksuits, retro-inspired clothing, genuine leather footwear, sandals and selected workwear and lifestyle items. Some products are available immediately, while others are offered on pre-order. For pre-order items, we clearly communicate the expected ordering and delivery timelines so customers understand the process before purchasing. SpeedTrainer is an online-only business. Orders are delivered through trusted courier partners, with alternative collection options such as lockers or PAXI pickup points available for certain locations. Once an order is dispatched, customers receive tracking information so they can follow their parcel. Customer service is central to our business. We aim to provide accurate product information, clear order updates and practical assistance before and after every purchase. Where an item becomes unavailable, we contact the customer and offer suitable alternatives or a refund where appropriate. We appreciate every customer who chooses SpeedTrainer and value honest feedback about their shopping experience. Reviews help us improve our service and help future customers shop with greater confidence.
Contact info
Western Cape, South Africa
- 072 370 9226
- info@speedtrainer.co.za
- speedtrainer.co.za
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This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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The Materials used in the puffy jacket…
The Materials used in the puffy jacket are weak and not strong definitely worth half the price not the R700 that I paid!

Reply from speedtrainer.co.za
The customer service was world class.
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