All of a sudden the whole platform disappeared, I was unable to access, lost all my work and had to pay another platform to redo everything. I talk more than 2 months of work gone. I asked for a re... See more
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The sales process is typical "infomercial" hype and pump - "But there's more..." pressure after you've committed to the purchase. I purchased the basic product and will evaluate it over the next 3 m... See more
I purchased Speechelo standard then upgraded to Pro at 197 USD but i have not recived the login details of speehelo platform for my pro version. I raised three tickets but no response recived in p... See more
We are a small business making desalination equipment. We produce advertising videos for our youtube channel, but we simply don't have the money to spend on studio voice overs. Speechelo enabled us t... See more
Company replied
Company details
Written by the company
Instantly Generate Voice from Text
Contact info
Pavel Ghoerge, 300720, Timisoara, Romania
- support@speechelo.com
- speechelo.com
2.0
Poor
245 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
way too complicated to get setup
way too complicated to get setup. where is the software, how do you use it. As far as I know I got nothing for my money...thought I was being scammed. Still not sure, haven't got my refund yet...will see?
12 May 2023
Unprompted review
Although the product is available is basic
Although the product is available, I think this is inferior to other services that are available online. It has few voices available en the basic version and I should get the pro version buy I am not quite sure to spend more money ont this.
12 May 2023
Unprompted review
Reply from speechelo.com
Dear Jazmin,
We're sorry to hear that our product did not meet your expectations and that you found it inferior to other services available online. We always aim to provide our customers with the best experience possible and offer a variety of features and packages to suit different needs and budgets.
Regarding the Pro version, we understand that it may not be suitable for everyone. We have tried to offer a comprehensive features list in all our packages at a competitive price to make our product accessible to as many people as possible. However, we'd like to clarify that our Pro package provides many advanced capabilities. If you require any of those features, upgrading may be a good investment.
In any case, we appreciate your feedback and concerns and would like to thank you for trying out our product. If you have any further questions or concerns, please don't hesitate to contact us, and we'll be happy to assist you in any way we can.
Best regards,
The Speechelo Squad
It is not Speechelo, it is ScamChelo-Beware!!!
This company takes your money but then you can not log-in. I even replaced the password-NOTHING:"Failed to Log-In", I sent an email with no reply.
Only than I came to TrustPilot and indeed its a Scam!!!
11 May 2023
Unprompted review
Reply from speechelo.com
Dear David,
We're sorry for any trouble you've experienced while logging into Speechelo, and any delay caused in our support team response. We can assure you that our product and services are genuine and not a scam, and we're working hard to address any issues or concerns that our customers may have.
As we checked, it seems that our teammate has already responded to your ticket within 10 minutes to offer assistance. We're not sure if there is a miscommunication, but we'll be happy to look into it and ensure that you get the support you need. Please check your inbox and let us know if there's anything more that we can help you with.
Thank you for giving us the opportunity to assist you.
Best regards,
The Speechelo Squad
Fake Reviewers
Reviewer, Ray Renfro is a professional fake reviewer. He is paid to give reviews which are always 5 star and excellent reviews.
11 May 2023
Unprompted review
So Far So Good
i been using speachelo for couple month, it's not bad so far some of the voices are very pro hope they spend some time fixing the other voices as they don't sound very real, i upgraded to pro but it didn't work i emailed they helped in the next day to get me in pro page, i haven't been charged for any
Subscription yet and I don’t mind if they charge small monthly subscription still worth it, I hope they try to be more genuine and tell people from the start what they have to pay and all subscription and payments appear on the speachelo website under customer personal page, otherwise it’s all good.
8 May 2023
Unprompted review
Reply from speechelo.com
Hey there! Thanks for taking the time to share your experience with Speechelo!
We're stoked to hear that you're enjoying the product and the various voices. It's great to know that our support team was able to get you sorted out quickly when you had a problem accessing your Pro page.
Our team is constantly updating and improving the voices to make them sound more realistic, so be on the lookout for new improvements.
We appreciate your feedback on being genuine and transparent in our pricing information. We'll make sure to take it on board and keep improving in that regard.
Lastly, we're glad to know that you find Speechelo worth the investment, and we'll make sure to continue delivering a quality product for you and our other customers.
If you have any further questions or concerns, please don't hesitate to reach out. We'll be happy to assist you in any way we can.
Thanks for choosing Speechelo!
Best regards,
The Speechelo Squad
It was a bait and switch!
It was a bait and switch! Got an offer for $27 and it was advertised (from ad on YouTube) that it was everything included. One-time payment, no subscriptions, etc. Bull SH!t As soon I my clicked to accept the offer, I got blasted with a plethora of popups wanting me to upgrade since what I got was mainly very poor version of Speechelo with very little features. I immediately requested a refund. They tried to keep me by offering some great features, but I insisted on a refund. They did REFUND and the credit was on my credit card in a couple of days. But wait, there's more. Tonight, I asked to have my login account deleted. I was told that they would NOT delete my account, since they don't store my credit card number. But they still had my first and last name and my email address! The only thing I could think of was to log on, change my email to an Apple "Hide My Email" address and change my name. I strongly appose companies that do business like this.
1 May 2023
Unprompted review
Reply from speechelo.com
Dear Smith,
We apologize for any inconvenience that you might have faced during your experience with Speechelo. We do prioritize customer satisfaction and are sorry to hear that we couldn't meet your expectations.
We'd like to clarify that we do offer upsells during the purchasing process, but our intention is never to force anyone into buying something they don't want. We're sorry if you felt that way, and we appreciate your feedback, which will be carefully reviewed and addressed.
Regarding deleting accounts, we'd like to emphasize that we only store essential information that is required to use Speechelo, strictly following data privacy policies and regulations. If you still have any concerns, please contact our support team, and they'll be happy to assist you with any potential issues.
We thank you for taking the time to share your thoughts with us, and we hope that we can earn your confidence in the future. If you have any further questions or suggestions, please don't hesitate to contact us.
Sincerely,
The Speechelo Squad
How to get your money back from Speechelo
Saw many reviewers (paid) saying how good it was and
how easy it was to get your money back if not satisfied.
They advertised as US47 (Aus$70). I found they took two payments from my card total Aus$205. I asked for a refund. They wanted me to pay more. I said give me a refund. They said it will take 72 hours. Eight days later I again asked for a refund. Again, it will take 72 hours.It was a scam. Emailed Paddle.Net and they arranged for me to get my money back. Go for it.
6 April 2023
Unprompted review
Reply from speechelo.com
Dear Andy,
We deeply apologize for the confusion and frustration caused during your experience with Speechelo. We assure you that we did not intend to scam or mislead you, and we understand how important it is to be transparent and clear with our pricing.
Regarding the refund, we'd like to apologize for any delay and inconvenience during the requested refund process. We're sorry that we couldn't provide a timely response, and we'll do everything in our power to ensure that it doesn't happen again. We'd also like to assure you that we work with Paddle.Net to ensure all refund requests are honored promptly.
Once again, we're sorry for any inconvenience, and we completely understand your frustration. We thank you for taking the time to leave us a review, and we'll ensure that our team is more transparent in future interactions.
If you have any further concerns or would like to give us another chance, please don't hesitate to contact us. We'd love to make it right.
Best regards,
The Speechelo Squad
it's a scam
it's a scam, they took my money and never gave me the product!! I don't know who to contact to get my money back
19 April 2023
Unprompted review
Reply from speechelo.com
Dear Antoinette,
We apologize for any issue you experienced while purchasing and using Speechelo. We can assure you that we are a legitimate company providing quality services to our customers.
Please note that you can reach out to our support team at any time, and they'll be happy to assist you with any confirmations and clarifications you need regarding your payment and purchased product.
You can drop a support ticket here: https://support.speechelo.com/.
We value your business and take your concerns seriously. We'd appreciate the opportunity to provide answers and resolve this matter.
Thank you for your patience and understanding.
Best regards,
The Speechelo Squad
The product that I received was inferior and not worth the cost
The product that I received was inferior to other services that are available online. I sent 3 emails to cancel and request a refund, BUT only received more notices to upgrade to their Pro version. I do not wish to upgrade nor do I wish to continue with their inferior product. My next move will be to contact my credit card and request my funds be returned. Beware this product is NOT as advertised.
17 April 2023
Unprompted review
Reply from speechelo.com
Dear Russel,
We're sorry to hear about your negative experience with Speechelo. We apologize for any inconvenience caused and understand your disappointment.
We'd like to hear more about the issue you experienced and make it right if possible. Please provide us with more details at support.blastersuite.com, and we'll be more than happy to assist you with a resolution or a refund.
We take your feedback seriously and will work towards providing better features and services for our customers. We would also like to ensure you that our billing system satisfies the highest security standards, and we process refunds as quickly as possible.
We hope you give us another chance and resolve this matter to your satisfaction. Thank you for taking the time to share your feedback, and we hope to hear back from you soon.
Best regards,
The Speechelo Squad
Speechelo, Caveat emptor, this product is not as it seems!
This product is not as advertised, the basic "one off" purchase is firstly not as advertised, and in fact hooks you into a monthly Direct debit without you really being aware of this. Also, the product is again not as advertised lacking the quality and functionality one expects. The intention of getting you to buy the basic subscription is to inform you that you are in fact buying a much inferior version of Speechelo lacking many features one thought was being bought, BUT, you can have all of those and more if prepared to buy the Pro version for several hundred pounds. This is like seeing a car you like, paying the money for it and then realising that to get out of first gear you have to part with several thousand pounds more. I don't like being conned like this. Caveat emptor !
30 April 2023
Unprompted review
Reply from speechelo.com
Dear Keith,
We sincerely apologize for any confusion or disappointment caused by our product or our marketing approach. Our goal is to provide a quality service to our customers without misleading them in any way. We appreciate your feedback, and we're sorry that we couldn't live up to your expectations.
We work hard to provide our customers with the most transparent pricing information possible, and we strive to ensure that all our customers understand what they are purchasing and what features they can access. We also offer our customers the option of purchasing a subscription plan or a one-time payment, depending on their preferences and budget, with no hidden fees included.
Regarding the functionality of our product, we're constantly working to improve our service. While we understand that some users may find that our product lacks certain features, we'll take your feedback on board and make the necessary improvements to meet customer expectations.
Again, we're sorry for the inconvenience we may have caused and appreciate your feedback. We'll keep working hard to provide the best service we can and hope that you'll consider us again in the future.
Thank you for your understanding.
Best regards,
The Speechelo Squad
The video from the advert is very…
The video from the advert is very deceptive. when I purchase the software, I was redirected to a whole bunch of page to upsell me.
The initial price you see on their website isn't the end, you will have to upgrade for any tiny changes you may want in the future.
The voice also sound so robotic.
Extremely disappointed
26 April 2023
Unprompted review
Reply from speechelo.com
Dear Samuel,
We apologize for any confusion or frustration caused by our advertisement or purchasing process. We always aim to be transparent with our pricing and features, and we're sorry that we didn't meet your expectations in this regard.
Regarding the upsells, our intention is never to force our customers into buying something that they don't want or need. The upsells are optional and allow customers to access more features or services if they require them. We're sorry if you felt that the additional purchases were not communicated effectively.
We'd like to learn more about the issue you experienced with the voice quality. Our team is always working to improve the quality of our voices, and we appreciate the feedback. If there are specific issues you encountered, please let us know so we can address them.
Again, we apologize for any disappointment or frustration with our product and services. We value your feedback and will work towards making our messaging and product experience clearer and more transparent.
If you have any other feedback or concerns, please don't hesitate to contact us.
Best regards,
The Speechelo Squad
Can’t login on the computer
Can’t login on the computer, only able to login on my phone once.. I downloaded the blaster suit manager
But I don’t have access to that neither, so I too want my money back.. I don’t even know how to get that back… west of money..
24 April 2023
Unprompted review
Payment done with no services provided!
Once the payement was done I’ve trying to connect with my account with no success. It’s been 4 days. Impossible to talk to a human and the chat bot it’s very limited. At least 3 of my messages was sent by Mail to speechelo but none of them was answered. After trying to solve my problem for over 4 days I asked for a refund. The message from paddle says that I will receive my money back in 5 days (I have all the print screens) but a message send few seconds later to mail mail says that my subscription is up to April 2033. I just want my money back because I was never able to use the platform. And after 4 days trying I do not want to even try to use. Horrible customer service. Not fair marketing. Not a good combination. Please send my money back!
22 April 2023
Unprompted review
I have found that there are many uses
I have found, that there are many uses besides promoting a business.
I use it on the email I send out for people that had rather listen than read. In the last month, my readership has increased because of Speechelo. People like it because some of my emails get a little wordy.
I have enjoyed Speechelo so much that I upgraded to the PRO version to get more options.
21 April 2023
Unprompted review
Reply from speechelo.com
Hey there!
Woohoo, we're stoked to hear that you're finding Speechelo super useful beyond just business promotions! Awesome to know that it's pumping up your email game and your readers are loving it! 📧🚀
High five for upgrading to the PRO version - you're in for a treat with even more fabulous options! 🌟 If you need any help or have questions, just give us a shout, we got your back! Thanks a ton for sharing this epic review!
Cheers!
The Speechelo Team
Good app for basic AI voiceover needs
I'm using the basic speechelo and find it adequate for my needs. There's only one female US English option, which is disappointing, but it works for me as I don't use it for all my videos. The software is very easy to use. You do get a lot of sales emails, but I've actually purchased Videly and Lingo Blaster and am happy with these purchases as well. These were one-time purchases so I'm hoping I don't have the billing problems some have reported. I would, however, recommend this app if you need an occasional basic AI voiceover.
16 April 2023
Unprompted review
Reply from speechelo.com
Hey there! 🎉
Thank you for sharing your experience with Speechelo and for the 4-star review! We're thrilled to hear that the basic version of Speechelo is working well for you and that you find it easy to use. 😊
We totally understand how it can be disappointing to have just one option for female US English voices, and we appreciate your feedback. Our team is constantly working on more voice options and improvements, so stay tuned for updates! 🎤
We're happy to hear that you're enjoying our other products as well, like Videly and Lingo Blaster. It's awesome to know that you found them useful and that the billing process was smooth.
Thank you so much for your recommendation. We truly appreciate your support and are thrilled that you find our app helpful for occasional basic AI voiceovers.
Keep up the awesome work, and don't hesitate to reach out if you have any questions or suggestions! 💪💻
Cheers!
The Speechelo Squad
Good Stuff
I gave four start and not five, because in my opinion only a few voices are good natural sounding, but a few is better than none.
I have used Speechelo software to turn my website into a talking website, and very happy with the results.
However, I am not happy with the limit of characters you can transfer into sound in one month and their system of setting your account back to zero is totally stupid. For that reason I don’t use it anymore and the company kindly refunded my money.
Thank you.
15 April 2023
Unprompted review
Reply from speechelo.com
Hey there! 😃
First off, thank you for the 4-star review! We appreciate your honest feedback on the voices - we're always working on improving them, and every bit of input helps! It's great to hear that Speechelo has transformed your website into an even cooler talking version (which sounds rad, by the way) 😎🌐
About the character limit - we hear you! Your concerns make total sense, and we promise to take them into consideration as we move forward. Sorry to see you go, but we're happy that we could refund you without any hassles. 🙌
Thanks so much for checking us out and for sharing your thoughts. We wish you all the best and hope to see you back in the future. Stay awesome! 😊
Best Regards,
The Speechelo Squad
Cheap marketing approach
Speechello is misleading viewers with its ads. after you buy the subscription you have to pay for a subscription again monthly or quarterly to use pro features. these are not mentioned in their ads. their marketing approach is so cheap and third-class. Be genuine with your customers. I'm not recommending this.
16 April 2023
Unprompted review
Reply from speechelo.com
Hey there,
We apologize if our advertisement or marketing approach was misleading to you. Our goal is never to mislead our customers. Our site mentions the subscription offer clearly and any additional subscriptions required for accessing pro features. It is our topmost priority to be genuine in our efforts to offer the best experience possible.
We also want to let you know that our team is constantly working to improve our communication and make it more transparent to help our customers make informed decisions about their purchase and subscription choices.
We're sorry that we didn't live up to your expectations, and we'd like to assure you that your feedback is valued and taken seriously. If there's anything we can do to assist you or if you have any further concerns, please don't hesitate to reach out.
Best regards,
The Speechelo Squad
Unauthorised Monthly Subscription
UPDATE
I'VE NOW UPGRADED MY ORIGINAL LOW SCORE FROM 1 TO 4. I've left my original review below as I do think a break down in invoicing process between Speechelo and Paddle created a mountain out of a molehill
HOWEVER, since my original review, and to Speechelo's credit, the company came back straight away once proper lines of communication had been opened. They have issued full refund - this is appreciated. Just to complete my updated review, I still feel that the products/services offered are confusing. It's not really clear whether you are purchasing product bundle to use, a subscription that may or may not be related to the product bundle, or simply a subscription.
There is too much confusing information on the sales funnel page. Sometimes less is more.
WPR 27/4/2023
---
Original Review
I don't think I'm stupid. I've been working with e-commerce marketplaces for over 30 years, in law.
The company's website marketing blurb is confusing. I thought I'd bought a few service packages outright, accessible via Speechelo's platform. But, I ended up being charged an unauthorised monthly subscription fee which I am now disputing via Speechelo's payment service Paddle.
Why can't reputable online businesses just keep their marketing simple stupid! I feel as if I have been misled, whether the company intended this or not! It's also not obvious on the Speechelo website how to cancel the subscription.
I'll update this review as this story develops.
Thanks for taking the time to read my views.
WPR
15 April 2023
Unprompted review
Reply from speechelo.com
Hey WPR! 😊
Firstly, thank you for updating your review and for bumping up the rating to a 4-star one! Your original feedback truly helped us recognize the issues, and we're glad we could resolve the invoicing mix-up in a timely manner. 🙌
We genuinely apologize if the purchasing options were confusing. You're right; sometimes less is more, and we're totally taking your input on board to review our sales funnel page and make it clearer for everyone. 🎯
Thanks again for being honest with us; it's how we grow and improve. If you need any further assistance or have more suggestions, feel free to reach out! We'll always lend an ear.
Warm Regards,
The Speechelo Squad
Non-English speaker
I must admit that I am completely satisfied with the purchased program, and I only bought the basic version. But after reading the comments I'm getting worried - is this not really just a one-time payment?
Maybe I am satisfied with the program because English is not my mother tongue. For me, it's easier to write something than to say it. However, I also tested the text in Slovenian and I must admit that I was pleasantly surprised. It is true that every hundredth word is accented incorrectly, but Slovenian is not the easiest language. How can I send you a correction proposal?
I'm also a little worried about personal/professional use. Do I need a professional version of the program for my personal blog? Then what is the purpose of personal use - to listen to my texts myself?
Let's continue with the development and expansion of speakers in Slovenian as well...
25 March 2023
Unprompted review
Reply from speechelo.com
Thank you for your feedback and for sharing your positive experience with Speechelo! We understand your concern regarding the payment model, and we want to assure you that our standard version is indeed a one-time payment and there are no hidden fees. Our PRO version, on the other hand, requires a quarterly payment as it provides additional features and benefits.
Regarding the issue with accenting in Slovenian, please feel free to reach out to our customer support team at support@blastersuite.com, and they will be happy to assist you. We are always striving to improve and provide the best possible voiceover experience for our users, and we appreciate your feedback.
As for personal/professional use, our standard version is intended for personal use, while our PRO version is designed for commercial purposes. The purpose of personal use is for you to listen to your texts yourself or to add voiceovers to your personal projects or presentations. So yes, you can use it on your blog without any issues.
Lastly, we appreciate your request for the expansion of Slovenian speakers, and we are constantly working to add new languages and voices to our app. We welcome any suggestions for languages or voices to add in the future. Thank you again for choosing Speechelo and for your valuable feedback.
Scam of discounts to upsell to PRO.
Scam of discounts to upsell to PRO.
The discounts are a Scam, if you want to properly use the software as advertised, you need to pay to go to PRO.
24 March 2023
Unprompted review
Reply from speechelo.com
Thank you for your feedback. Our goal is to offer different options for our customers based on their needs and budget. Our PRO version includes additional features and benefits, but we still stand by the quality of our standard version. Our discounts are meant to provide value to our customers, and we do not upsell to our PRO version without explaining the benefits and differences between the two versions. We apologize for any confusion or frustration you may have experienced and appreciate your feedback as we continually strive to improve our product and services.
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