Spectrum One Hair Reviews 

285
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the hair extensions, often describing them as outstanding and the best they have used, lasting for extended periods. Many highlight the natural look and feel, appreciating the wide range of colors. Reviewers also commend the staff for their supportive, professional, and helpful approach, noting the amazing, efficient, and prompt customer service. However, some customers noted concerns regarding the hair's durability. A few mentioned experiencing significant shedding and hair loss, with extensions becoming thin or bald after a short period. This led to disappointment for some when the product did not meet premium expectations or when issues arose within the guarantee period.

What people talk about most

Product

Consumers consistently express high satisfaction with the product, particularly praising the amazing quality... See more

Quality

Clients share positive opinions on quality, with many reviewers describing the hair as amazing, outstanding,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendliness, helpfulness, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the amazing quality and promptness... See more

Service

Customers consistently report positive experiences with the service, highlighting its excellence in every... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such a good extensions course from start to finish. I learnt so much, not just the application but placement, blending and aftercare too. Katie was really supportive and answered every question withou... See more

Company replied

Rated 5 out of 5 stars

Started using Spectrum hair extensions around 4 years ago and have never gone back. The colour selection is amazing and are constantly refreshing us with new shades. The quality is amazing, with the... See more

Company replied

Rated 5 out of 5 stars

Beautiful hair quality and styles The wavy clip one piece is perfect and so natural. The cut of the layers is so natural and not found in hair extensions that are of this quality. I have tried so m... See more

Company replied

Rated 5 out of 5 stars

I completed the Nanos & I-Tip online course about a month ago now. The course was so easy to follow and very detailed, I loved that I could keep referencing back to the videos. I then did three nano a... See more

Company replied


Company details

  1. Hair Extensions Supplier
  2. Hair Extension Technician
  3. Hair Product Store
  4. Hair Salon
  5. Hairdresser

Written by the company

Spectrum One Hair Extensions are a luxury human hair extensions brand offering 100% human Remy hair. All of our hair is double drawn, cuticle correct and available in four methods; Tapes, Weaves, Nanos & I-Tips in a range of lengths, thickness and colours including Flat Colours, Mixed Colours, Bespoke Blends and Perfect Blondes. We have a choice of 31 handpicked colours so have almost every hair colour covered. Trade Accounts are available for hair professionals. We also offer award winning and Habia endorsed hair extension education both in salon and online which are all taught by Spectrum One Hair brand owner and lead educator, Katy Grimshaw. Why Us? - The quality of our hair is amazing and so durable. It will last a minimum of 9 months easily with the correct aftercare. - Spectrum One Hair is created by a hairdresser with 15 years experience for fellow professionals. - Our hair is ethically sourced from trusted suppliers. - We offer a high level of customer service and pride ourselves in client satisfaction. -There is no Trade minimum spend or startup order. -You don't have to have completed education with Spectrum One to hold a trade account.

Spectrum One Hair Extensions

Written by the company

Luxury human hair created by professionals for professionals.
Spectrum One Hair has been sourced from the most trusted suppliers around the globe! We're proud to say that the hair we use is totally unbeatable. Discover our range of 30+ bespoke colours online now in five of the most popular extension applications.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

285 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.6

All reviews

(285)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional hair

Professional hair! Never had an issue. Lasts long . Most natural.
Occasionally I go back to tape ins from other sites but always come back to quality I tips . Last ages !
I have years of proof in pictures if you need to see!!!

3 March 2025
Rated 5 out of 5 stars

Lovely hair! X

This was my first time ordering/using Spectrum One hair, and I am amazed at the hair. They are so soft and double drawn from root to tip. I have tried many other brands over the years and couldn’t even curl them as they matted and knotted so quick. I have curled my hair with tongs and straighteners to trial and can confirm I haven’t experienced any knotting or matting with the hair. The colours blend beautifully and I’m overall happy. The only thing I would comment on is there is no 22 or 24 inch in nanos like there is with I tips. However, I will be ordering again. Thank you. X

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Most definitely the best quality hair…

Most definitely the best quality hair extensions I have used. Beautiful hair , fabulous selection of colours . I have mixed several shades and it’s amazing, I would highly recommend, I have been using hair extensions for over 25 years and these are the best I have used I have recommended to all my friends . Even better when there is a sale on amazing hair for a fabulous price . Can’t fault it , it washes and dries amazingly, no tangles at all just amazing .

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Spectrum one have great customer…

Spectrum one have great customer service, they are friendly, informative and will help you as much as possible when needed.
The quality of the hair is fantastic, so many colours and methods to choose from and local to myself so I can collect whenever I need it. I choose Spectrum One as my number 1 hair supplier.

6 February 2025
Rated 5 out of 5 stars

Customer for life

1, Excellent customer care
2, The softest hair. Feels like my own hair. I love it x
3, A new me, I feel amazing. Thank you spectrum one 😘

10 January 2025
Rated 5 out of 5 stars

Always 5*

The customer service provided by Spectrum is 5*, they really do go above and beyond to help. The quality of the hair is also amazing as well, all our clients love their hair extensions

19 November 2024

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