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Specscart. Reviews 

6,172
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 2,440 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, including glasses, frames, and lenses, often noting the premium presentation and useful accessories. Many people highlight the fantastic service, describing the ordering process as easy and efficient with excellent communication, alongside exceptionally fast delivery and overall value. However, some customers also noted issues with their orders, specifically receiving glasses with incorrect prescriptions or entirely wrong frames. These experiences included lenses that did not match the ordered prescription, causing blurred vision, and instances of receiving different frames.

What people talk about most

Product

People report positive experiences with product quality, often praising the excellent quality of their... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, incredible, and... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent quality of the glasses,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Order

Reviewers highlight positive aspects of order, with many praising the easy and quick ordering process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product with fantastic service. Fast turn around. Ordered prescription glasses. The whole procedure was simple. I particularly liked the fact that I was kept informed of each stage of the or... See more

Company replied

Rated 5 out of 5 stars

Ordered BUSK 7 non prescriptive glasses. These came with free fully loaded lens. Absolutely amazing quality product. Delivered very quickly. The glasses and the accompanying box, pouch, keyring... See more

Company replied

Rated 5 out of 5 stars

Ordered on the Wednesday 24th evening and I was wearing the sunglasses by the Friday morning, super speedy service. The glasses are perfect and there's a good selection of tints available. Also in... See more

Company replied

Rated 5 out of 5 stars

I have used this company for 4 years and ordered numerous pairs of glasses as my prescription has changed. Single vision, varifocals and tinted. The service has always been fantastic and they offer re... See more

Company replied


Company details

  1. Glasses Store
  2. Eye Care Center
  3. Optician
  4. Sunglasses Store

About Specscart.

Written by the company

Specscart.

Specscart is one of the fastest-growing eyewear startups in the UK. With three physical stores in Manchester and an e-commerce website, we bring 2000+ fashionable eyewear styles made in the UK at unbeatable prices and deliver them in a record-breaking time of 24 hours.

Like superheroes, our brand also has an inspiring origin. Okay, it didn’t involve any radioactive spider bites, but it“s a lot more relatable. Our founder, Sid, broke his eyeglasses just one day before his semester exams. Wandering through Manchester City Centre in search of a replacement, he encountered only overpriced or mediocre options. The glasses he fancied were locked behind high-security displays, priced steeply at over £150. After reluctantly paying a small fortune without the chance to properly try them on, the glasses arrived—too late for his exams. Hope was lost here, but direction and purpose were found.

Sid realised that eyewear, much like shoes, should come with options that cater to different needs and occasions without breaking the bank or compromising on quality. Driven by this idea, Sid envisioned a brand where selecting glasses would be as enjoyable and straightforward as choosing a pair of shoes for different occasions—hence our tagline, “A Frame for Every Game.“

This vision gave rise to Specscart: an award-winning startup, on a mission to revolutionise the eyewear industry by changing the way people perceive glasses, from being a tool of sight correction to a sustainably made fashion accessory, that is a true joy to wear.

OUR PROMISE

At Specscart, we make a commitment to never sell anything that we wouldn’t buy ourselves. This means you receive essential upgrades like anti-glare, anti-UV, anti-scratch, and impact-resistant coatings on all glasses at no extra charge. Plus, every order comes complete with a protective case, designer cleaning cloth, cleaning solution, and a screwdriver. To ensure your vision is at its best, Specscart offers free eye tests for everyone at all our retails stores.

Free Try at Home 2.0

Written by the company

Try Our Glasses at Home
Try 4 Frames of your choice and get that with 3 Lenses and a laser light at your home for 7 days. The service is completely free with shipping.

Our Shipping Promise

Free Fast Shipping

We offer free fast shipping on all orders including free 24-hour dispatch on simple prescription and non-prescription glasses (subject to stock availability).

Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

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Replied to 96% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(6,172)

2,279 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect glasses

I've Just received my new pair of glasses from you and I am so pleased with them
They were varifocal transitions and are perfect. Over the years I have used most of the main streem opticians but will certainly use Specscart again in the future for your Value.Choice. Quality and Service and advice freinds and family to do the same.
Many thanks

12 July 2026
Specscart. logo

Reply from Specscart.

Thank you for such a thoughtful review.

I'm delighted to hear your new varifocals are exactly as you'd hoped. We know there is a lot of trust involved when ordering more complex lenses, so it means a great deal that you've chosen us and that your experience has given you the confidence to return in the future.

Your recommendation to friends and family is one of the greatest compliments we could receive. Thank you for your support and for choosing Specscart.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Amazing lenses

Amazing lenses, so clear and the glasses are beautiful 👍👍

12 July 2026
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Reply from Specscart.

Thank you for your lovely review.

It means a great deal to know you're so pleased with both the clarity of your lenses and your new glasses. We put a lot of care into every pair, so it's wonderful to hear they've made such a great impression.

We really appreciate your support.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Very impressed

I am very impressed with my second pair of varifocals with prisms. They are not the easiest prescription but they arrived quickly. Will definitely order again.

9 July 2026
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Reply from Specscart.

Thank you for your continued trust in us.

Knowing you've come back for a second pair, especially with a more complex varifocal prescription incorporating prisms, means a great deal. We understand how important accuracy is in those cases, so I'm delighted everything met your expectations while still arriving so quickly.

Thank you for your support. We look forward to helping you again in the future.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

10/10

3rd time I’ve ordered now. Always fantastic service.

11 July 2026
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Reply from Specscart.

Thank you for your continued support.

The fact that you've chosen us three times now is a real compliment, and one we never take for granted. We work hard to make every experience as good as the last, so it's wonderful to know we've earned your trust time and again.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Absolutely amazing quality and service…

Absolutely amazing quality and service I can’t recommend highly enough

11 July 2026
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Reply from Specscart.

Thank you so much for your kind words.

Reviews like yours mean a great deal to everyone here. We put a lot of care into both the quality of our eyewear and the experience we provide, so knowing you would recommend us so highly is incredibly rewarding.

Thank you for choosing Specscart.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Great service

Great service

4 July 2026
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Reply from Specscart.

Thank you for taking the time to leave this.

We really appreciate your support. Knowing you had a great experience means a lot to the whole team, and we hope to have the opportunity to help you again in the future.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Never bought prescription glasses this…

Never bought prescription glasses this way before. I was really surprised how well they came out. Perfect! Easy, just select the frames, upload your prescription and delivered a couple of days later.

11 July 2026
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Reply from Specscart.

Thank you for taking the chance on us and sharing your experience.

We know ordering prescription glasses online for the first time can feel like a leap of faith, so it means a great deal to hear everything turned out exactly as you'd hoped. Making the process simple, accurate and hassle-free is something we've worked hard to achieve.

Thank you for choosing Specscart, and we hope to welcome you back again.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Brilliant prescription sunglasses

Great! lovely prescription sunglasses. Delivered so quickly with no fuss just uploaded a photo of prescription. And so cheap. Came with free case, cloth, spray and glasses tool.
Unbelievably good service I'm so impressed.

11 July 2026
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Reply from Specscart.

Thank you for such a wonderful review.

It means a great deal to know the whole experience felt so straightforward. We want ordering prescription eyewear online to be as simple as possible without compromising on quality, so it's fantastic to hear your sunglasses arrived quickly and lived up to your expectations. I'm also delighted the little extras were appreciated.

Thank you for your support. We really appreciate you choosing Specscart.

We look forward to serving you soon.

Team Specscart

Rated 2 out of 5 stars

Frames could be better

The service was good, but the frames are unfortunately quite flimsy and don't feel very high quality. Would appreciate an opportunity to discuss this and perhaps obtain a more robust frame

25 June 2026
Rated 5 out of 5 stars

Great service

Great service, speedy and helpful. Excellent choice of frames and great to be able to try them on at home.

2 July 2026
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Reply from Specscart.

Thank you for such a lovely review.

We're delighted to know you enjoyed the whole experience. Being able to try frames at home is something we introduced to make choosing glasses feel much more relaxed, so it's wonderful to hear it helped. It's also great to know our team and turnaround made a positive impression.

Thank you for choosing Specscart.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

They have great service i order my…

They have great service i order my glasses and they arrived within 24h ..

3 July 2026
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Reply from Specscart.

Thank you for taking the time to leave this.

We know how important it is to receive new glasses quickly, so it's wonderful to hear your order reached you within 24 hours. Your kind words about our service mean a great deal to the whole team.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Excellent idea and your service is…

Excellent idea and your service is first class. Received my free trial frames within two days and it was easy to return.

8 July 2026
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Reply from Specscart.

Thank you for your kind review.

We created our Home Trial because we wanted choosing glasses online to feel as easy and confidence-inspiring as trying them in person. It's wonderful to know the process worked so well for you, from the quick delivery through to the simple returns.

Thank you for choosing Specscart. We really appreciate your support.

We look forward to serving you soon.

Team Specscart

Rated 4 out of 5 stars

Great service however they need to…

Great service however they need to reduce the price of thinner lenses especially when the frame chosen needs a thinner lens or alternatively, not let you scroll on through the process and place an order only to get a call the next day recommending thinner lenses but you'll have to pay extra

27 June 2026
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Reply from Specscart.

Thank you for taking the time to leave both your kind words and your honest feedback.

I'm really pleased you had a positive experience with our service, and I also appreciate you highlighting where you feel we could do better. Your point about thinner lens recommendations is a fair one. We always want customers to have the information they need before placing an order, and feedback like yours helps us identify where we can improve the online journey and make expectations even clearer from the outset.

Thank you again for sharing your experience. Comments like these genuinely help us continue to improve.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Easy to order

Easy to order, good quality glasses and quick delivery.

10 July 2026
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Reply from Specscart.

Thank you for taking the time to leave this.

We believe buying glasses should be straightforward from beginning to end, so it's wonderful to know the ordering process was simple and that you were pleased with both the quality and the speedy delivery.

We really appreciate your support.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

Excellent Service

An amazing service, and customer services could not be more helpful. I placed my order on Monday after losing my glasses over the weekend and I had my new pair on the Wednesday! Will definitely be purchasing from them again and recommending to friends!

10 July 2026
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Reply from Specscart.

Thank you for such a lovely review.

Losing your glasses is never ideal, so I'm really pleased we were able to get a new pair to you so quickly when you needed them most. Moments like these are exactly why we work so hard to combine fast turnaround times with genuinely helpful support.

Your recommendation means a great deal to us, and we truly appreciate you choosing Specscart.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

All round excellent experience

Quick delivery. Glasses delivered in box with care items added. Good choice on line to chose from. Glasses are a good quality.

9 July 2026
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Reply from Specscart.

Thank you for taking the time to leave this.

It means a great deal to know you were pleased with both the quality of your glasses and the overall experience. We put a lot of thought into the presentation and the little care items that come with every order, so it's lovely to hear those details were appreciated too.

Thank you for choosing Specscart.

We look forward to serving you soon.

Team Specscart

Rated 2 out of 5 stars

Fast delivery as promised but you sent…

Fast delivery as promised but you sent the wrong frames nothing like the ones I ordered but I need to keep them because I can’t drive without glasses. Did report it but heard no more. I am ready to order more perhaps someone could ring me. Thanks Peter

4 July 2026
Rated 5 out of 5 stars

Very pleased

Took a little longer than I'd hoped, but was very pleased with my re-glazed sun glasses, and much cheaper than the high street chain some people say 'should have gone to'.

9 July 2026
Unprompted review
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Reply from Specscart.

Thank you for taking the time to leave your review.

I appreciate your patience while we completed your reglaze, and I'm delighted to hear you were pleased with the finished sunglasses. It's always our aim to provide a high-quality, cost-effective way to give favourite frames a new lease of life, so it's wonderful to know the end result made the wait worthwhile.

Thank you for choosing Specscart. We look forward to helping you again in the future.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

I ordered the top of the range…

I ordered the top of the range varifocal lens for the Alvington 4,the vision is incredible,with the help of Sai who was so helpful every step of the way, it feels like these are bespoke glasses,the attention to detail,quality of product and price are second to none. Absolutely thrilled with my purchase.

10 July 2026
Unprompted review
Specscart. logo

Reply from Specscart.

Thank you for such a thoughtful review.

It means a great deal to know your new varifocals have exceeded your expectations. We know just how much precision and care goes into creating a great pair of varifocals, so hearing that they feel bespoke is one of the highest compliments we could receive.

I'll also make sure Sai sees your kind words. He takes great pride in looking after customers, and I know he'll be delighted to hear he made such a positive difference to your experience.

We look forward to serving you soon.

Team Specscart

Rated 5 out of 5 stars

I have already written a review on…

I have already written a review on Trustpilot!

2 July 2026
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Reply from Specscart.

Thank you for taking the time to support us once again.

We really appreciate you coming back to leave another review. Knowing you felt your experience was worth sharing means a great deal to everyone here.

We look forward to serving you soon.

Team Specscart

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