Straight A's for support team. My handoff coach brought me right in with help of SAS support team. My familiarity with call center systems is almost 20 years old, so even my terminology was dated. Al... See more
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Company details
- Call Center
- Business to Business Service
- Telecommunications Service Provider
- Telephone Answering Service
About Specialty Answering Service
Written by the company
☎️2 Week FREE Trial
💰Flexible Pricing
📲Comprehensive Online Portal
Specialty Answering Service (SAS) provides 24/7 live answering services for more than 5000 businesses across a wide range of industries. Backed by over 40 years of experience, SAS is built around one simple goal: delivering a personalized, dependable experience for every client.
From custom call scripting to flexible call-handling features, our services are designed to fit seamlessly into each client’s workflow. With a dedicated team of 30 sales and support professionals and more than 300 trained operators nationwide, we ensure every call is handled with care and professionalism.
Clients also benefit from our proprietary online portal and mobile app, which make it easy to manage messages, access reports, and stay connected anytime, anywhere. This commitment to quality, innovation, and real human support has helped SAS earn long-term trust and loyalty from thousands of organizations, one call at a time.
For more information or to signup for a free 2 week trial Click Here!
Contact info
1006 W 9th Ave #150, 19406, King of Prussia, United States
- 888-532-4794
- sales@specialtyansweringservice.net
- specialtyansweringservice.net
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They always go above and beyond
I have been working with SAS for a few years now. They always go above and beyond when I need help.
Responsive and Knowledgeable
Sent a request late in the workday, change completed before I arrived at work the following day, along with a check in to make sure I had what I needed. Highly recommend!
Attentive and curteous
SAS has always been very helpful when…
SAS has always been very helpful when making changes to our schedules
Best of the Best
All calls flow professionally and smoothly, We have been with SAS for over 14 years and are extremely satisfied with customer service and cost.
Excellent service
Special shout-out to Danny for his outstanding support recently. We also truly appreciate the excellent customer service your team consistently provides—thank you! Wishing everyone a very Merry Christmas and happy New Year!
Great customer service!
We have received great service! We had a last minute request and the rep was able to get everything updated and keep me informed of the changes.
RELIABLE SERVICE
Danny was very patient and professional…
Danny was very patient and professional working through our script changes.
Always Helpful
Anytime I've needed assistance, your team has gone over the top for me, and Danny was no exception. He went above and beyond, and his follow-up email was the icing on the cake. Thank you so much for your continued support!
It was great having the extra support…
It was great having the extra support during our semi-annual fund drive and the SAS employee staff are great to work with!
I highly recommend!!!
Consistent Service for Years
Everything is good. The service is typically helpful. Our account manager is friendly.
My only critique would be that there is an emphasis on clients managing their own portal and setting changes, (ie, our scripts, hours, holiday changes). It is not always easy to navigate and make changes to our settings.
want to terminate service today
Excellent and prompt customer service
Very good support for our needs
The ease of setting up the service and the support we received has been very good. It is very cost effective for us working with SAS.
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