Spartoo logo
Visit website

Spartoo Reviews 4

•
TrustScore 3 out of 5

2.8

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Contact info

2.8

Average

TrustScore 3 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

Create new account for out of stock size

I couldn't see what sizes were in stock until after I created an account. They tricked me into creating an account and then I discovered my size didn't exist. Useless.

10 October 2025
Unprompted review
Spartoo logo

Reply from Spartoo

Bună ziua Marian,

Sunt Maria, șefa Departamentului de Calitate de la Spartoo.ro.
Îmi pare rău să aud despre dificultățile pe care le-ați întâmpinat pentru a verifica stocul mărimii d-voastră.Dacă intrați pe Spartoo.ro,căutați produsul dorit și apoi se poate verifica mărimea d-voastră dacă este sau nu în stoc.
Dacă ați creeat un cont puteți dezactive acest cont de client cu ajutorul adresei de e-email și a parolei .
Rămân, bineînțeles, la dispoziția dumneavoastră prin email la adresa adriana@spartoo.ro sau telefonic la +40316300972 (costul unui apel local), de luni până vineri între orele 9:00 și 17:00.

Rated 1 out of 5 stars

very bad 👎

after ordering a pair of boots from them i was presented with an infernal shipping time which i was willing to wait out but,after a week and no information about the shipment,they canceled my order and made me wait another week for my money back!

13 September 2024
Unprompted review
Rated 1 out of 5 stars

Fooled 2 times by vouchers

Fooled 2 times by vouchers, first one was if you invite someone to spartoo you get a voucher I invited someone and the voucher didn't work, second time, complete a long survey and you will get a voucher, of course right at the end wehen I clicked the claim voucher button nothing happened.

18 July 2023
Unprompted review
Spartoo logo

Reply from Spartoo

Hello Mr. Balazs Kerekes,
I am Adriana in charge of Spartoo.Ro Customer Service.
Please contact Spartoo Hungary Customer Service,to give you all the necessary information regarding your complaints.
I wish you a pleasant evening.

Adriana
Spartoo.Ro

Show reviews in all languages. (4 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look