Great ethos, friendly service. Our order came quickly and beautifully wrapped. Couldn't give a 5 because our Staffy Poppy didn't like the lamb chews but happily German Shepherd cousin Juno was more th... See more
Company replied
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Great ethos, friendly service. Our order came quickly and beautifully wrapped. Couldn't give a 5 because our Staffy Poppy didn't like the lamb chews but happily German Shepherd cousin Juno was more th... See more
Company replied
Ordered dog walking bum bag as a Christmas present. Just what I wanted, looks hard wearing came nicely packaged wrapped in tissue paper. Also bought some dog treats which I know will be appreciated by... See more
Absolutely great dog toys, they absolutely loved them! The snuffly toys are amazing and were thankfully a good challenge for two pups who worked out a different puzzle toy within 3 minutes! Also the o... See more
I had a great experience buying from Sparkly Tails! Their selection of eco friendly products is great, I bought the boiled wool banana and pet bed refresher. My whippet loves the banana and the bed re... See more
Company replied
Written by the company
Sparkly Tails sells curated sustainable products for your best friend.
Find natural grooming products and sustainably made toys and accessories. Positively impact the world.
We are a couple of dog lovers based in the UK. They founded Sparkly Tails to offer sustainable pet products that are both stylish and eco-friendly.
We know how difficult it can be to find suitable products for your pets and the planet. That's why we're committed to providing high-quality, sustainable, and beautiful products that you and your pets will love.
Our products are eco-friendly and sustainable, made from materials such as bamboo, organic cotton, and hemp. We also offer a range of sustainable and eco-friendly dog toys that are safe for your pets. Our non-toxic dog toys are made from natural materials like rubber, cotton, and hemp, ensuring your pet's safety while they have fun.
We have a variety of good quality designed dog accessories that are stylish and practical. From collars to poop bag holders, we have everything you need for a comfortable and enjoyable walk with your furry friend.
At Sparkly Tails, we value our customers and are committed to exceptional customer service. If you have any questions or concerns, please don't hesitate to let us know. Every small action can make a big difference, and we hope our products inspire you to impact the environment positively.
2 Westow Street, SE19 EAH, London, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
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We Miniature Poodles have high standards. Yes, we have a bit of a reputation for being a little snobbish, I get that.
Though don't always judge a book by its cover ....
I really enjoy taking my humans to Sparkly Tails.
Because whilst I can investigate what wonderful delights are there - treats of course - healthy natural treats - get fussed over by the humans that are in charge of this Aladin's cave ,who clearly love and have a genuine interest in dogs and all things doggy related, my humans seem very happy to be there too.
They seem interested in what's on offer, toys, puzzles, coats, leads, collars, beds .... all that sort of stuff, which does all appear to be good quality.
Yup, sure love a Sparkly Tails visit.
Such a nice friendly welcome from Cocco and his humans.
I wouldn't mind moving in ....
Poppy ( 6 year old Mini Poo ).
Friendly, helpful and kind. A great shop!
The puppy was happy chasing the chew around and getting the treats out it kept him entertained
Brilliant products and fast shipping
Easy website to use, ordering and delivery process was quick. I'm very pleased with the alpha 360 dog collar which I bought to stop my staffy/lab cross choking herself when she pulls on the lead to get into the park. She took to it immediately and we have certainly had less gagging when she wears it. It appears to be well made as I would expect for the price so I hope it will last well.
Ordered dog walking bum bag as a Christmas present. Just what I wanted, looks hard wearing came nicely packaged wrapped in tissue paper. Also bought some dog treats which I know will be appreciated by 2 little pups. Delivered as advised it would be.
It was easy to navigate, the product was exactly like the photos and it even came with a thank you note for supporting a small business.
Great service and very competitive price for ostrich bones.
Excellent customer service, beautiful eco friendly hand crafted products and some free treats too. Couldn’t be better. Well maybe doing super well and extending their lines :)
Really great experience with Sparkly Tails. They were kind enough to expedite my order and the products were great too. My pooch is very happy with them!
Very happy!
The bag looks great, feels sturdy and most importantly it fits my dog.
Great company and I loved the sustainability of the product and the packaging. My dog loved the extra treats included. Highly recommend!
Ordered a martingale collar. The product isn't what I expected. Have now made 3 requests for a return and refund, all of which have been ignored. Very poor customer service

Reply from Sparkly Tails
Very attentive customer service, much appreciated. Lovely canvas travelling water bowl too. Nicely made.
Item arrived well packaged and in perfect condition. The little sample included was a lovely touch. Great experience overall — would definitely use again.
Lovely product works really well on our Lab who likes the water and so needs the occasional spritz.
Lovely products. Great customer service when I messed up my order!
Absolutely great dog toys, they absolutely loved them! The snuffly toys are amazing and were thankfully a good challenge for two pups who worked out a different puzzle toy within 3 minutes! Also the octopus is so robust, so important for puppies who have managed to destroy other 'tough'toys.
second time buying from the store. They stock amazing products and wish they can store more designer brands in future!
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